📌 Can passengers holding Thai passports use the Kiosk for check-in?

✅ Depending on the flight destination

• If traveling to Taiwan → You can use the Kiosk to check in.

• If traveling to Europe (e.g. England, Vienna, Amsterdam, etc.) → Must check in at the EVA Air counter only.

📌 Why can't passengers holding Thai passports use the Kiosk check-in for flights to Europe?

✅ Due to visa and travel document requirements, airlines are required to check documents at the counter to ensure that passengers have complete documents before departure.

📌 Can passengers holding Thai passports traveling to Taiwan use the Kiosk?

✅ Yes! Passengers can use the Self Check-in Kiosk to check in and print their tickets as usual without having to go to the counter, except in cases of document issues.

📌 If a passenger is traveling to Europe and needs to check in at the counter, what should they do as quickly as possible?

✅ It is recommended to use Online Check-in via EVA Air website or app 48 hours before departure, then collect your boarding pass at the counter and complete your document check.

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