FREQUENTLY ASKED QUESTIONS

What is SERVBASE?

SERVBASE is a fast, simple field service management platform built for small home service companies. It helps you manage your jobs, team, clients, and schedule, all from one powerful, mobile-friendly app.

Who is SERVBASE for?

SERVBASE is built specifically for:

• Owner-operators and small, high-output teams (1–10 employees).
  
  

• Businesses doing multiple short-term jobs per day.
  
  

• Service pros who want less tech hassle and more control.
  
  

• Budget-conscious and newer teams looking for a reliable, affordable solution.

• Businesses working in industries such as Handyman Services, House Cleaning, Lawn Care & Snow Removal, Window Cleaning, Pressure Washing, Junk Removal, Moving & Delivery, & Caulking & Sealant Services, etc.

What platforms is SERVBASE available on?

SERVBASE runs on both iOS for iPhones & iPads, and Android for both various Phones & Tablets.

Which countries is SERVBASE available in?

SERVBASE is proudly available in the following countries, and in English only. For both iOS & Android: Canada, United States, Mexico, Brazil, Nigeria, Philippines, Kenya, Singapore, Australia, New Zealand, Egypt. For Android only: India.

How much does it cost?

SERVBASE is affordable by design, starting at just $30 USD / MO. for teams of 10 or less, with no hidden fees. We cost a fraction of what other platforms charge.

What exactly can I manage in the app?

With SERVBASE, you can manage:

• Services: Your offerings.
  
  

• Team: Your crew.
  
  

• Pipeline: Your clientele.
  
  

• Schedule: Your appointments, earnings, and expenses.

How do I get started, and is it hard to learn?

Not at all. SERVBASE is designed to be fast and intuitive. You don’t need training or manuals. Most admin users get up and running in less than 2 minutes, compared to the several hours, days, or even weeks with other platforms required to just learn the features.

Just download, subscribe, and start setting up your Services, Team, Pipeline, and Schedule. That’s it, no complex workflows, no forced demos, no delays.

Do I need to have a WIFI connection to use it?

No. SERVBASE works fully offline too so you can run your business even without internet access in spotty areas, you only need it at least to subscribe and pay. We are the only platform on the market where this is the case.

Why exactly should I choose SERVBASE, and not one of the million other platforms?

Because every other field service platform is built for companies that settle for less and face diminishing returns over time by not addressing their key problems. Not you.

• You tried one that took hours to set up, with complex workflows team permissions, and features you’ll never use. You were overwhelmed and unimpressed.
   

• It crashed offline, lost your data, and forced you to rely on WIFI just to check your schedule. The inconsistency made you lose trust in it.  

• Your technicians hated its chunkiness, never had the time to properly learn it, and just wanted to work. It felt like such a chore.
  
  

• It wanted unreasonable amounts of money for just the bare minimum, had high transaction fees, and bloated features meant for teams of 50, not your crew of 3. You felt skipped over and boxed out.

SERVBASE fixes all that. It’s fast to set up, easy to use, works offline, and starts at just $30 USD / MO. — built specifically for small home service teams doing fast, daily jobs and searching for a system that prioritizes speed over sophistication. No nonsense. Just everything you need, right on your phone, for you to now skip the headaches of larger ERPs and CRMs.

Let's just say I'm old-fashioned. Why should I switch to SERVBASE? 

Because it’s a fast, digital world. And paper can’t keep up anymore.

• Appointments get missed. Notes get lost. Employees get confused. Customers delay or forget to pay. You have too many variables at stake.
  
  

• You’re juggling texts, spreadsheets, and memory just to stay on top of your day. You need something to lighten the load in the field and keep more important things together.
  
  

• When things fall through the cracks or cause delays, opportunities are lost and you lose both time and money fixing the mistakes. You need something simple, reliable, and convenient, that will help you make more money and save more time, not spend more money and waste more time. 
  
  

SERVBASE brings it together in one clean, efficient system. No more chaos. Just a smarter way to run your business. Give it a try at the start of your next month.