PRIVACY POLICY & TERMS OF SERVICE

Privacy Policy

Last Updated: Dec 13, 2025

1) Data Privacy

We do not collect personal data in the app, but developer analytics may be used to identify internal trends, issues, and ensure and security with relevant third parties. 

2) Contact Information

A support form is located in the Menu section by clicking the “More Info” tab, and clicking "SUPPORT." This can be used to get in touch with platform representatives if help is needed. 

Terms of Service

Last Updated: Dec 13, 2025

1) Licensing Agreement and Access Terms

By using and subscribing to the platform, you enter into a licensing agreement, and must agree to the Terms of Service (and Privacy Policy) and act in compliance with them. You also agree and acknowledge that your current or future access to the platform can also be revoked or restricted, with or without reason, at the discretion of the platform, and regarding your personal use or subscription terms.    

With the latest update to the Terms of Service, the platform now includes a mandatory subscription. Subscription tiers are charged on a monthly or yearly basis, and must be purchased during sign-up in order to access and use the platform , it is not a free-to-use service (after a free trial period is over).

The platform is available for download on the Apple App Store for iPhones & iPads and on the Google Play Store for Android Phones & Tablets. It is not offered on any other app stores, mobile devices, desktops, or the web.

Some of your device’s features must be enabled, present, and properly activated in order to use this platform, such as a stable wifi connection, cellular plan, battery life, and push notifications. 

Outdated software may prevent you from being able to access the platform, which is why it is highly recommended to stay up to date with your device’s operating system software updates which are accessible through your device’s settings, as well as software updates for the platform which are accessible through your device’s relevant app store. 

2) Acceptable Use of Platform Content

The platform is intended for and should be used solely by business owners, managers, and employees (if applicable), 18 years old or older, and directly affiliated with a business within the home services industry.

3) Prohibited Use of Platform Content

You must not use the platform and any of its features in ways that can undermine your own customers, harm the safety of your employees, or sabotage your competitors. This further means to use all features for their intended purposes and to use the platform for project management/field service management for your home service business, and not store or produce excessive, false, and/or irrelevant data.  

You agree and acknowledge that the platform may contain content that is protected by copyright, trademark, trade secret, or other proprietary rights and laws. You agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the platform content and its IP in whole or in part. You further agree not to engage in acts that will compromise the integrity of the platform and it’s inner workings, meaning you are forbidden to modify, translate, make derivative works of, disassemble, duplicate, adapt, hack, decompile, reverse compile, modify, or reverse engineer any part of the platform.

Representatives and affiliates from competitor platforms are banned from using the platform and from further featuring the platform’s IP and details on their own websites/resources in any way shape or form. These unauthorized users are subject to immediate termination of their usage and potential legal action. 

4) Subscription Billing Terms and Account Responsibility

There are no refunds or credits for full or partial months of service, upgrade or downgrade refunds, or refunds for any unused months. All sales are final.

You can cancel the platform's monthly subscription through your device's settings, either before or during your billing cycle. However, it is your responsibility to monitor your subscription, as it will be automatically billed by default. You must also ensure that you have sufficient financial resources and an active, valid payment method to continue with these subscription payments. 

By subscribing to and using the platform, you confirm that you are the sole user of your device/account, if applicable, and possess the necessary clearance, decision-making, and purchasing authority to do so. As such, individuals without the proper authority or relevance should not be accessing your device/account to make any unauthorized purchases or actions. It is recommended to restrict access to your device/account by keeping it away from children, unstable individuals, public/unsecured wifi networks, and irrelevant parties, and to choose and write down a strong, unpredictable, and non-repeated password, and enable two-factor authentication (if applicable).

5) Platform Continuity and Data Protection Notice

You agree and acknowledge that the platform and/or its affiliates may be subject to ownership sales/transfers and bankruptcies/permanent closures, which means that all of your information on the platform may be turned over to any new and relevant third parties for their own uses if applicable, or erased entirely. It is important to remember that there is no guarantee of consistency and continuation for the platform and its up-time, which is why it is recommended to regularly create data backups, exports, and/or take any relevant screenshots or screen recordings. 

6) Liability Waiver and Private Resolution Terms

You agree not to hold the platform, its representatives, or affiliates, liable for any direct or indirect damages or inconveniences. If validated issues do arise, it will be mitigated only through private negotiations between the user and the platform’s authorized representatives and affiliates, not through the court systems, and any agreements made will be upheld for the foreseeable future with the details kept confidential. The platform, and its representatives and affiliates, does not and can not 100% guarantee that it will perfectly suit your needs, and we can only recommend the platform based on the information you've provided and from what we have observed, and you are responsible for conducting your own due diligence and assessing the offer. The platform’s Terms of Service and Privacy Policy are separate from the Terms of Services and Privacy Policies regarding your device’s and internet service provider, meaning you must adhere to them separately and additionally, and that the platform can not be held accountable for issues outside of its own Terms of Service and Privacy Policy.

7) Governing Law 

These Terms of Service and Privacy Policy shall be governed by, interpreted, and enforced in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to any principles of conflicts of law. You agree that any disputes, claims, or legal proceedings arising out of or relating to the use of the platform shall be resolved exclusively and privately between you and the platform’s authorized representatives, in accordance with the Private Resolution Terms outlined above. You further acknowledge and agree that you are solely responsible for complying with all local laws applicable to your use of the platform if accessing it from outside Ontario or Canada.

8) Amendments 

You agree that the Terms of Service (and Privacy Policy) may be amended at any time in the future, and will require your updated agreement in order to continue to use the platform.

9) Contact Information

A support form is located in the Menu section by clicking the “More Info” tab and clicking "SUPPORT." This can be used to get in touch with platform representatives if help is needed.