To foster ethical awareness we embraces a multifaceted exploration of ethical design across digital products and services. It introduces a holistic approach to ethical design practices, ranging from foundational theories to practical applications, aimed at fostering inclusivity, fairness, and responsibility in technology development.
A 350-page book is used to create awareness for ethical design, whereby the book should first be read/processed thoroughly. The book also highlights best practices.
Method: Develop a new type of working framework to empower people to practice ethical design in their business, on their teams, and with their products.
Time Effort: Very time-consuming
Material: A 350-page book
When: Before the design process has started.
Topic: The Ethical Design Handbook teaches what ethical design is and how to integrate it into business models. It explains how to build a business case for ethical design and how to base a sustainable business on it. It also shows how to balance privacy and data collection ethically and embed ethical design into everyday work. Finally, the handbook provides tips on how to begin the transition to ethical business practices. The aim is to show readers practical ways to embed ethics firmly in their work. On their Website, they provide diverse valuable material for free which are listed below.
Outcome: You develop an in-depth understanding of ethical design. Also included are practical guidance and best practices for implementing ethical principles in your work.
Suitable for: All kinds of digital products.
Who: For professionals working in the digital industry: designers, developers, product owners/managers, entrepreuneurs and self-employed, not for consumers
😍Highlights
Best practices
In-depth confrontation
🤔Challenges
Demanding length
Exclusion of artificial intelligence and dark web
Costs of $19
The concept promotes creating a Hippocratic Oath for product teams as a qualitative guide to ensure ethical design, emphasizing the inclusion and prioritization of marginalized communities and adapting actions to uphold core values, with mentoring on ethical focus through regular reassessment.
Method : The method for integrating a Hippocratic Oath into product development involves a reflective and structured approach to ethical decision-making. Teams start by identifying 3-5 core values relevant to their mission and ethical vision, such as autonomy, safety, and transparency. Next, they define 3-5 entities to which these values will be applied, including users, society, and the environment. The critical step is creating actionable statements that combine these values and entities, specifying 2-3 actions for each combination. This process ensures that ethical considerations are embedded from the outset, encouraging teams to critically assess and prioritize the impact of their decisions on various stakeholders, especially marginalized communities.
Time Effort: 1 hour
When: The Hippocratic Oath should be developed at the beginning of the design process to set an ethical foundation and direction for product development. However, it is crucial that this oath is not static; teams are encouraged to revisit and revise their oath quarterly or at strategic points during the product lifecycle to reflect changing contexts, challenges, and insights. This iterative process allows teams to maintain an ethical focus and adapt their strategies to ensure ongoing alignment with core values.
Topic: The Hippocratic Oath for product teams addresses a broad spectrum of ethical considerations, including but not limited to inclusion, the avoidance of dark patterns, and gender equity. By encouraging teams to define their core values and consider their impact on various entities, the oath prompts a comprehensive evaluation of product decisions and their implications for all stakeholders, especially focusing on the inclusion and prioritization of marginalized communities.
Outcome: The implementation of a Hippocratic Oath in product development leads to a more ethically conscious design process, where decisions are routinely evaluated against core values. The outcome is a product that is not only aligned with ethical standards but also responsive to the needs and rights of users, society, and the environment. Users and stakeholders benefit from transparent, safe, and equitable product experiences, and teams are provided with a structured framework for ethical evaluation and suggestions for ongoing improvement.
Suitable for: The Hippocratic Oath approach is suitable for a wide range of products and services across the tech industry. Whether it's software applications, digital platforms, AI systems, or any other tech product, integrating a Hippocratic Oath ensures that ethical considerations are a fundamental part of the development process, guiding teams towards responsible innovation.
Who: This method is designed for product teams, including designers, developers, and product managers, who are directly involved in shaping the product's development and trajectory. By adopting a Hippocratic Oath, these teams commit to prioritizing ethical considerations in their work. The ultimate beneficiaries of this approach are the users and society at large, who receive products and services developed with a conscious commitment to ethics, safety, and inclusivity.
😍 Highlights:
Establishes a structured ethical framework for product development, prioritizing inclusion and core values.
Encourages continuous reflection and adaptation to maintain alignment with ethical standards.
🤔 Challenges:
Requires ongoing commitment to reassessment and adaptation, which may be challenging in fast-paced development environments.
Balancing broad ethical principles with specific product development goals and constraints.
Self-reflection tool
Method: For each of the 3 diagrams, user’s can rate on a scale from 1 (strongly disagree) to 10 (strongly agree) each of the 3 items. There is also a space next to each diagram where users can optionally write a few words about how they feel about the result, or even an action they want to take based on an insight. For the self-assessment, users rate on a scale from no to yes how much they agree with the 5 items and answer an open-question.
Time Effort: < 15 min
Material: Website, self-assessment
When: Not bound to a specific step
Topic: Personal attitude and awareness
Outcome: Visualisation of value and potential mismatch work / core values
Suitable for: Any product
Who: Designers, UX practitioners
😍 Highlights
Visual and time-effective
🤔 Challenges
Lack of explanations for the evaluation and interpretation
Brief 101 on organizing within your company. Tactics for tech workers to advocate for ethical practices and justice in their companies, including forming alliances, speaking out, petitioning, leaking information, walking out, and unionizing, with a focus on collective action and protecting marginalized employees.
Method : The method involves a multi-step approach for organizing and advocating within tech companies. It starts with internal communication and community building, leveraging employee resource groups or trusted colleagues to share concerns and knowledge safely using encrypted messaging platforms like Signal, Telegram, or Slack. This stage emphasizes creating safe spaces and ensuring marginalized voices are heard. If necessary, the method escalates to more public forms of advocacy, including calling out leadership in high visibility events, petitioning with clear demands signed by a community of allies, leaking information to journalists to pressure leadership, and, if needed, organizing walkouts to send a powerful message. The final escalation point is unionization, forming or joining labor unions to gain a collective bargaining power against the company for better rights and protections against retaliation.
Time Effort: 1h
When: The process begins as soon as employees identify issues within their company that affect justice, equity, and ethical practices. It progresses from internal discussions to public advocacy and potential unionization as the situation demands and as it becomes clear that more direct action is necessary to achieve meaningful change.
Topic: The tools and methods described are applicable to a wide range of topics within the tech industry, including but not limited to inclusion, combating dark patterns (deceptive practices in software design), and addressing gender disparities. These strategies are aimed at fostering a more just, equitable, and ethical workplace and industry.
Outcome: The intended outcome of using these tools and methods is to bring about significant change within the company and the wider tech industry. This includes achieving greater inclusion and diversity, the implementation of ethical practices, and the elimination of discriminatory or exploitative behaviors. Users can expect an evaluation of current practices, followed by concrete suggestions for change and, ideally, the implementation of these changes to create a fairer and more ethical working environment.
Suitable for: These tools and methods are suitable for a wide array of products and services within the tech industry. Whether it's software development, digital platforms, e-commerce, or cloud services, the approach can be adapted to fit the specific context and challenges associated with any tech product or service.
Who: The primary users of these tools and methods are the employees within tech companies, including both designers and developers who are directly involved in creating products and services. However, the benefits extend to all stakeholders, including end-users of the products, by fostering environments that prioritize ethical standards, inclusion, and fair labor practices.
😍 Highlights:
Empowers tech workers to organize and advocate for ethical practices and justice through collective action.
Offers a structured, escalating approach from internal discussions to public advocacy and unionization.
🤔 Challenges:
Navigating the potential risks of retaliation, especially in early stages of organizing.
Coordinating collective action in environments that might not initially support such movements.
Here you can learn more about an ethical design framework in form of presentations.
Method : Kat Zhou developed an ethical design framework, which she introduced and applied through keynotes and workshops. Her method involves direct engagement with product teams across various settings, including universities, tech, and design conferences, and companies. The approach is collaborative, where participants apply the Design Ethically framework through speculation, brainstorming, and hands-on activities.
Time Effort: 1 h
When: The ethical design framework and its application were discussed and implemented during keynotes and workshops on June 28, 2022, at UX London, and on multiple other occasions worldwide. The process involves initial education through the keynote, followed by practical application and collaboration during the workshops.
Topic: The tool, or rather the framework developed by Kat Zhou, focuses on ethical design in product development. It addresses the rise of manipulative design patterns, also known as "dark patterns," and aims to scale the tech ethics movement. While the specific mention of inclusion and gender is not provided, the ethical framework likely encompasses these aspects by advocating for ethical considerations in design, potentially including inclusivity and gender-aware design principles.
Outcome: Participants of the workshops and audiences of the keynotes receive an understanding of ethical design principles, awareness of manipulative design patterns, and tools to apply ethical frameworks within their teams. The outcome includes the ability to evaluate existing designs critically and to implement suggestions for change towards more ethical practices in product development.
Suitable for: The ethical design framework is suitable for a wide range of products and services in the tech industry. Given the broad application of the workshops and keynotes across universities, tech and design conferences, and companies, the framework is adaptable to various contexts, including digital applications, websites, and technology services that product teams work on.
Who: The primary audience for Kat Zhou's ethical design framework includes designers, product managers, engineers, researchers, and essentially anyone involved in a product team. The framework is designed to benefit these stakeholders by providing them with tools and methodologies to incorporate ethical considerations into their work, ultimately benefiting the end-users of the products and services through more ethical and user-centric design practices.
😍 Highlights:
Provides a hands-on approach to learning and applying ethical design principles.
Raises awareness of unethical design patterns and offers practical tools for advocacy and change.
🤔 Challenges:
Ensuring the concepts are effectively integrated into daily practices within diverse organizational cultures.
Overcoming resistance to change, especially in environments where ethical design is not yet prioritized.
Here you can find some books to gain more knowedge about ethical designing
Method : The method involves curating a comprehensive list of books across three critical areas: Tech Ethics, Societal Inequality, and Design Ethics. Each selection offers insights into the complex interplay between technology, society, and design, addressing the ethical challenges and inequalities perpetuated by current systems. The books range from theoretical explorations and critical analyses to practical guides and autobiographical accounts, providing a multifaceted approach to understanding and addressing ethical issues in tech, societal inequalities, and design practices.
Time Effort: self chosen
When: The reading of these books can be integrated at various points in the process of education, research, and application within fields related to technology, sociology, and design. They serve as foundational texts for individuals beginning their journey into these topics, as well as advanced resources for those looking to deepen their understanding or apply ethical considerations to their work.
Topic: The topics covered by the recommended books include a broad spectrum of issues such as the reinforcement of racism through algorithms, the ethical implications of AI systems, the political and ideological aspects of artificial intelligence, data bias against women and minorities, the surveillance of marginalized communities, and the role of design in addressing or exacerbating societal inequities. These works explore themes of inclusion, dark patterns in technology design, gender bias, and the broader societal and ethical consequences of technological and design decisions.
Outcome: The outcome for the reader includes an enhanced understanding of the ethical, societal, and design-related challenges currently faced. Readers are equipped with critical perspectives, evaluation tools, and actionable suggestions for change. These resources aim to foster a more inclusive, equitable, and ethically responsible approach in technology development, design practices, and societal governance.
Suitable for: The insights and frameworks provided by these books are suitable for a wide range of products and services, particularly those involved in technology development, design, and deployment. This includes digital platforms, AI and machine learning systems, social media, urban planning, and any service that implicates user data, privacy, and ethical considerations.
Who: The recommended readings are for a diverse audience including technologists, designers, product managers, policymakers, educators, students, and activists. These books are intended for anyone interested in the ethical implications of technology and design, those working to combat societal inequalities, and individuals seeking to implement inclusive and equitable practices within their work and communities.
😍 Highlights:
Curates essential readings on Tech Ethics, Societal Inequality, and Design Ethics to foster a comprehensive understanding of the ethical challenges in technology and design.
Provides a diverse range of perspectives, from theoretical foundations to practical applications, enabling a deep dive into the ethical, societal, and design-related intricacies.
🤔 Challenges:
Requires a commitment to continuous learning and reflection to integrate these complex insights into practice.
Navigating the vast and evolving field of ethical considerations in technology and design to apply relevant principles effectively.