In this section, we'll explore the benefits and challenges of mobile learning strategies. Although some examples are drawn from higher education contexts, they are included here as they provide valuable insights for adult learning within organizational settings.
Mobile learning strategies can improve learning and collaboration by facilitating interactions among learners both inside and outside the classroom, increasing accessibility to learning content, supporting project-based learning in real-world contexts, and enhancing communication and collaboration among learners (Criollo-C et. al., 2021).
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Mobile learning fosters increased interaction both inside and outside the classroom, promoting collaboration and communication among learners. In addition, mobile learning can help to support project-based learning approaches, allowing learners to collaborate on projects and apply their knowledge in real-world contexts (Criollo-C et.al., 2021).
As discussed in the previous lesson, a substantial portion of learning occurs informally within the workplace. Informal learning is often self-directed, and driven by employees’ immediate needs (Gu et.al., 2014). Advancements in mobile devices, as well as Web 2.0 technologies such as social media, wikis, blogs, and content-sharing platforms, allow employees to easily find, share, and create content (Gu et.al., 2014). These tools promote collaborative learning, allowing employees to engage in discussions, exchange ideas, and work together on projects regardless of their physical location.
According to Criollo-C et. al., (2021), the use of mobile devices enables learners to access learning materials and content from any location, providing greater flexibility. This means that learners can engage in learning activities while on the go, at any time, or in any place. Mobile learning also supports just-in-time learning, allowing individuals to immediately find and use information relevant to their current tasks or challenges.
In addition, the relative affordability and portability of mobile technologies also provides greater access to learning opportunities to learners who otherwise would not have access to learning opportunities (Criollo-C et.al., 2021).
Mobile learning platforms facilitate improved communication between instructors and learners, enabling more efficient feedback loops and support mechanisms. They also promote enhanced communication among learners, fostering peer collaboration and knowledge sharing (Criollo-C et.al., 2021).
Moreover, research supports collaborative learning as a strategy that fosters camaraderie and enhances learner motivation and engagement. Examples of communication platforms typically integrated in collaborative mobile learning environments include discussion boards and chat rooms (Jackson-Butler, 2016).
Now that we've covered the benefits of mobile learning and collaboration, let's explore examples of challenges to consider when implementing mobile learning technologies and strategies.
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According to Criollo-C et.al. (2018), technological constraints such as poor internet connectivity can pose a significant barrier to learning. Cellular networks can often be unreliable, leading to frequent disruptions in learners' access to content. Additionally, usability issues such small screen sizes and device keyboards, as well as the limited battery life of mobile devices can also impede user interaction and hinder content delivery.
Moreover, the high costs associated with establishing a robust mobile infrastructure further exacerbate these challenges, particularly for institutions with limited resources (Criollo-C et.al., 2018).
Perceptions
Educators' perceptions can hinder the widespread acceptance of mobile learning. For example, some educators may perceive mobile devices primarily as distractions rather than as valuable educational tools. Additionally, concerns may arise about the perceived reduction in quality due to limited face-to-face interactions between educators and learners in mobile learning environments (Criollo-C et. al., 2018).
Complexity of mobile technologies and environments
According to Alhassan (2016), the complexity of mobile learning technologies can also pose practical challenges for learners, potentially serving as distractions rather than effective learning aids. Additionally, the use of mobile phones in learning settings may lead learners to engage in conversations that divert their focus from their learning.
Furthermore, maintaining the necessary levels of concentration and reflection during formal learning becomes challenging for mobile learners, as they may find themselves in situations which are intermittent or unpredictable, and which may demand their immediate attention (Butler et. al., 2021).
When it comes to mobile collaboration tools, it's also important to consider issues related to privacy and consent.
According to Bhardwaj & Kumar (2022), issues such as poor or compromised privacy and security barriers can pose significant privacy and security concerns with online collaboration. The authors note that privacy isn't just about data protection, it also involves allowing individuals choice to make decisions on sharing their personal details.
Organizations transitioning to online collaboration should ensure that the platforms they use comply with relevant data protection and privacy laws. In addition, implementing appropriate processes for obtaining consent where necessary is essential to safeguard privacy and ensure compliance with regulations (Bhardwaj & Kumar, 2022).