Veronica graduated from the University of Texas at San Antonio with a degree in Interdisciplinary Studies. After a few years in the educational realm working with school districts and learning centers, she transitioned into corporate training as a lead curriculum designer within the call center environment. Here she designed instructor led training and other resources such as job aids, manuals, and procedures. She also used change management practices to drive business results.
At the start of her design career, she volunteered with non-profit organizations, DESIGNxHUMANITY and Train On, to create curriculum related to diversity & inclusion and suicide prevention. She enjoyed collaborating with people who shared the same passion for activism and social change. Her participation allowed her to refine her skills for project management, quality assurance, story design, and using various authoring tools.
She currently works as an instructional designer in aviation during the day. After work she takes online classes to upskill her design skills and freelances as a lead designer. Veronica also enjoys attending iEmpower workshops to strengthen her leadership skills and participates in the Latina Speakers organization to enhance her public speaking skills.
“Life’s most persistent and urgent question is, What are you doing for others?” Martin Luther King, Jr.