OUTSOURCING TASK FORCE
OUTSOURCING TASK FORCE
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As the designated Enterprise Architect for the organization, my primary responsibilities include conducting strategic evaluations and providing recommendations about the implementation of outsourcing initiatives for various services, including.
Customer Support
Customer Support includes collaboration with external call centers to effectively manage user inquiries, address technical difficulties, and provide assistance. The purpose of external customer service professionals is to handle user inquiries regarding Google products and services. This approach facilitates cost reduction in recruitment, training, and infrastructure expenses while allowing internal teams to concentrate their efforts.
Outsourcing marketing and advertising campaigns can offer Google access to specialist knowledge in digital marketing, social media marketing, and search engine optimization (SEO), thus enhancing their ability to engage effectively with their intended audience. This feature enables efficient time management, guaranteeing a polished and uniform social media representation. Proficient specialists in social media companies can efficiently expand and oversee followers, augmenting brand visibility and fostering interaction.
Social Media and Marketing
Data Entry
The task of data entry includes the responsibility of external teams to regularly update and uphold business listings on various platforms, such as Google Maps. External teams are responsible for entering and verifying business information, ensuring its accuracy and completeness. This provides Enhanced precision in corporate data, time efficiency, and optimized information management, resulting in an enhanced user experience.
Using translation and localization services is an opportunity for Google to effectively penetrate untapped areas, tailor its offerings to cater to specific regional audiences, and augment its level of customer interaction.
Translation & Localization Services
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