Effective Date: October 2, 2025
Englux (“we,” “our,” or “us”) operates the Englux mobile application (the “App”) which provides on-demand car wash services. This Privacy Policy explains how we collect, use, and protect user information. By using the App, you agree to this Privacy Policy.
When you use Englux, we may collect the following information:
Phone Number – for OTP-based login and account verification.
City Selection – users manually choose their city; we do not track precise GPS location.
Photos – service providers may upload photos (before/after car wash) as proof of service.
Payment Information – processed securely through Razorpay (we do not store card/bank details).
Device Information – such as IP address, operating system, and app usage statistics (collected via Firebase for analytics and crash reporting).
We use the collected information to:
Authenticate users with OTP login.
Allow customers to book services in their selected city.
Process payments securely via Razorpay.
Maintain service records (e.g., before/after wash photos).
Improve app performance and fix issues (using Firebase Crashlytics).
Englux does not collect or track your precise location (GPS, Wi-Fi, or network-based).
Instead, users manually select their city when booking services. This selection is only used to check service availability.
We use the following third-party services which may collect information to identify you:
Google Play Services
Firebase Authentication & Firestore (for login and data storage)
Firebase Crashlytics (for crash/error reporting)
Razorpay (for payment processing)
We take reasonable measures to protect your personal data. Information is stored securely in Google Firebase and payments are processed through Razorpay’s secure gateway.
We do not sell or share your personal data with unrelated third parties.
Englux is intended for users 18 years and older. We do not knowingly collect data from children under 18.
We may update this Privacy Policy from time to time. Updates will be posted within the app and on this page.
If you have any questions about this Privacy Policy, you can contact us:
Email: mihilalpal11@gmail.com
App Name: Englux