Module 4: Airline Announcements and Passenger Communication
In this module, you will learn how to make announcements and communicate with passengers during different parts of their journey. You will practice saying things clearly and calmly, such as pre-boarding announcements, in-flight updates, and landing instructions. These announcements are important for ensuring passengers are well-informed and safe.
By the end of this module, you will have learned:
1. Simple phrases used in pre-boarding, in-flight, and landing announcements.
2. How to speak clearly and politely when addressing passengers.
3. Key tips for making announcements that help passengers feel comfortable and informed.
Learning Resources (Click to open)
A Video of a Pre-boarding Announcement
A Video of a Pre-flight Announcement
A Video of an Inflight Passenger Announcement
A Video of a Landing Announcement
Practice reading these announcements out loud.
Fill in the blanks in the announcement.
Select one sample announcement topic.
Record audio and upload files