⚓Part One: Onboarding Basics 

Did you Know❓
“Studies show it takes an average of 8 months for a new employee to fully adapt and feel comfortable in a new job So don't worry if you're still figuring things out - it's completely normal and takes time to adjust to a new work environment!💭

🔍Selection and Recruitment Process 

1. Job Advertisements are made on the official websites and shared on social platforms

2. Resumes would be screened by HR and short-listed ones would be put up to the concerned Department for further shortlisting.

3. For technical positions technical assessments are sent to the candidates before technical interviews.

4. Technical interviews are held with the concerned departments and shortlisted candidates are forwarded for a Final Evaluation by the Managing Director

5. Finalists are made job offers by the HR Department after successful background  reference checks

✅Background and Reference Checks

• To ensure that individuals who join Fillinx Solutions are well qualified and to ensure that we maintain a safe and productive work environment, it is our policy to conduct pre-employment background checks on all applicants who accept an offer of employment. Background checks may include verification of any information on the applicant’s resume or application form.

• All offers of employment are conditioned on receipt of a background check report that is acceptable to Fillinx Solutions. Reports are kept confidential and are only viewed by individuals involved in the hiring process. The information obtained in a background check may lead to the dissolution of an employment offer.

• Fillinx Solutions also reserves the right to conduct a background check for current employees to determine eligibility for promotion or reassignment in the same manner as described above

🗃️Orientation & Induction:

The joining process of an employee begins with the induction process itself. Successful hires are required to inform HR by email exact date of joining the employee.

A form called as “ Human Resource and Employee Information form “ is required to be filled in once an employee joins and this form should be given back to HR along with the following documents. 

• 2 Copies of CNIC

• Relieving/Resignation letter from the previous employer 

• Proof of last drawn salary

• Experience certificates from all previous jobs 

• Copy educational certificates

• Two photographs

• Bank Account Information

Salaries will be processed only once the above-mentioned forms and documents are received by HR.

🏹At-Will Employment 

Employment at our company is at-will. An at-will employment relationship can be terminated at any time, with or without reason or notice by either the employer or the employee. This at-will employment relationship exists regardless of any statements by

office personnel to the contrary. Only the CEO is authorized to modify the at-will nature of the employment relationship, and the modification must be in writing.

👥Equal opportunity employment 

Fillinx Solutions is an equal opportunity employer. We don’t tolerate discrimination against protected characteristics (gender, age, sexual orientation, race, nationality, ethnicity, religion, disability, or veteran status.) We want all employees (including executives and HR) to treat others with respect and professionalism.

We commit to penalizing every discriminatory, offensive, or inappropriate behavior. To do this properly, we ask you to report any discriminatory action against yourself or your colleagues to HR. Our company will not retaliate against you if you file a complaint or discrimination lawsuit. Any employee who retaliates or discriminates will face disciplinary action.

📂Open Door Policies

Fillinx Solutions Pvt Ltd strives to maintain a positive and pleasant environment for all of our Employees. To help us meet this goal, Fillinx Solutions Pvt Ltd has an open-door policy, by which Employees are encouraged to report work-related concerns. If something about your job is bothering you, or if you have a question, concern, idea, or problem related to your work, please discuss it with management as soon as possible. If for any reason you don’t feel comfortable bringing the matter to your supervisor, feel free to raise the issue with any officer of the Company. We encourage you to come forward and make your concerns known to Fillinx Solutions  Pvt Ltd. We can’t solve a problem if we don’t know about it.

🎯Part II : Job Success 

Why did the scarecrow get promoted? 🐦‍

Because he was outstanding in his field! 😄

🚀Probation AND Confirmation 

A system to gauge the performance of a new entrant is a preliminary step in setting a quality performance consciousness in the minds of our employees. The probation appraisal, which will be before confirmation is already in place and gauges the performance, which determines confirmation of an employee. It is mandatory and forms the support document for the regularization of employment.

For new employees’ probation and training period will be as specified in their appointment letter usually at least 3 months.

At the end of the probation period, based on periodic feedback, a review would be conducted. If the employee is given a satisfactory rating, he/she will be confirmed in writing. If his/her work is found unsatisfactory, his/her probation period will be extended. If he/she is rated poor his/her services will have to be terminated permanently.

In the case of any misappropriation, embezzlement, or any instance of Fraudulent activities, the company reserves the right to terminate the employee with immediate effect without any notice pay.

Only after the successful completion of the probationary period, an employee is eligible for all the perks and benefits.

🕹️Job Duties

Your manager will explain your job responsibilities and your expected performance standards. Your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects or to assist with other work necessary or important to the operation of your department or the Company. In some cases, the operational needs of the Company may require a change in an Employee’s regular workday and/or workweek hours. Your cooperation and assistance in performing additional work or working a different schedule are appreciated and expected.

Each position shall have a written job description. In general, the description will include the purpose of the position, areas of responsibilities, immediate supervisor(s), qualifications required, salary range, and working conditions affecting the job, e.g., working hours, use of a car, use of company resources, use of laptop, etc. The management or the CEO shall have the discretion to modify the job description to meet the needs of Fillinx Solutions  Pvt Ltd.

The Company reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

🚧Performance management

We have built our performance management practices to: 

• Ensure you understand your job responsibilities and have specific goals to meet. Provide you with actionable and timely feedback on your work.

• Invest in development opportunities that help you grow professionally.

• Recognize and reward your work in financial or non-financial ways (e.g. employee awards.) 

To meet these objectives, we have:

1️⃣Annual, bi-annual, and quarterly performance reviews. 

During these reviews, your manager will fill out your performance evaluation report and arrange a meeting with you to discuss it. Through these discussions, managers aim to recognize employees who are good at their jobs, identify areas of improvement and talk about career moves. Pay increases or bonuses are not guaranteed. But, we encourage managers to recommend rewards for their team members when they deserve them. There won’t be any forced ranking or other comparisons between employees, as our goal is to help all employees improve and develop their careers.

2️⃣Instructed all managers to meet with their team members once per week to provide feedback and talk about their work and motivations. And hold daily scrum stand-ups. This way, you can receive feedback promptly and avoid surprises during your [annual/ biannual and quarterly] performance review.

How we expect you to succeed is dependent on the effective regular meetings and performance evaluations, we expect you to:

🛑Set clear objectives. 

🛑Provide useful feedback. 

🛑Keep your team members involved. 

🛑Keep logs of your day-to-day tasks

🚂Employee training and development

We owe our success to our employees. To show our gratitude, we will invest in our employee's professional development. We want employees to feel confident about improving their efficiency and productivity. We also want to help our employees achieve personal growth and success. Each employee is entitled to acquire educational activities or material if needed to fulfill the job requirements. Subscriptions and books are included in this unless they are necessary for you to complete your everyday duties.

You can discuss your concerns with HR to create a road map for your success. Apart from online courses, we offer these training opportunities:

🛸Formal training sessions (individual or corporate.) 

🏋️Employee coaching and mentoring.

🎤Participation in industry conferences and events. 

🪂On-the-job training.

🏌️Job shadowing. 

🤹Job rotation.

Development is a collective process. Team members and managers should regularly discuss learning needs and opportunities. And it’s HR’s responsibility to facilitate any development activities and processes. 

🏆Employee Recognition Programs

Objective: To build a culture, where due appreciation and recognition are given to deserving employees.

🏅Employee of the Month

Over and above the spot appreciation system, a deserving employee will be awarded an “ Employee of the Month” accompanied by a formal Appreciation Certificate. Such a recognition system could be based on the following themes of achievements.

🏓Consistent attendance before Official office timing.

🍀Conservation of resources or achievement of considerable savings. Best maintained workstation.

💡Contribution in terms of innovations / new ideas. Extending full support and help cross-functionally.

Such recognition can also be awarded any non-cash incentives, some of

which are as mentioned below :

• Paid time off

• Public Recognition and handing over the appreciation letter

• Awarding company-related merchandise/gift items

• Lunch Vouchers

💰Bonuses and Appraisals

This type of recognition can be given at the discretion of the CEO. Employees are entitled to various types of bonuses and incentives from time to time in the form of appraisals, gifts, and cash prices upon extraordinary performance or occasions of festivity like Eid.

🎖️Top Performer of the Year Awards

Every year the top performers are applauded with cash incentives and Awards. These individual awards are for achieving targets or completing projects or other deadlines or for excellence in delivery and will be nominated by CEO for an Annual Trip that will be awarded annually

🎳Team Recognition

Recognition of employees who have collectively worked on a common assignment, and achieved success, or teams/departments who have done a consistently good job are eligible to receive a suitable award or recognition. Team recognition could be done every quarter, on the achievements throughout the year.

1. Achievement of set targets – which need to be quantifiable

2. Successful completion of assignment – quantify where ever possible

3. Dept. wise achievement of targets / timely completion of projects etc.

Recognition would be in the form of any one of the following :

🎬Movie tickets for the whole team

🍽️Lunch for the whole team

🎉A small gathering for the team – snacks etc arranged at Company expense.

🎁Part III: Perks & Benefits 

🧽"Job benefits are like the colorful sprinkles on top of your morning coffee—they may appear small, but they bring an extra dose of delight. Whether it's the convenience of free snacks in the break room or the freedom of unlimited vacation days, these little perks have the power to brighten even the toughest workdays. Let's admit it, we all love those extra sprinkles that add a touch of sweetness to our lives!"✨

Benefits plans may change from time to time, and the plan brochures (known as Summary Plan Descriptions) or contracts are to be considered the final word on the terms and conditions of the employee benefits provided by Fillinx Solutions  Pvt Ltd. For eligibility requirements, refer to the Plan document for each benefit program. Continuation of any benefits after termination of employment will be solely at the employee's expense and only if permitted by policies and statutes.

🎀Tenure Rewards and Bonus

After the completion of a year of employment with Fillinx Solutions  Pvt Ltd, employees are rewarded with Tenure Rewards and Bonuses, the terms and conditions for tenure bonuses are to be requested from the Human Resources Department

Every year Fillinx Solutions  announces Annual Trips for employees who maintain an extraordinary record throughout the year. The tenure bonuses are subject to the performance during quarterly performance evaluations

🪙 Interest-Free Private Loans

Fillinx Solutions  Pvt Ltd believes in the well-being of employees and provides employees with the facilitation of private loans. All confirmed and permanent employees are eligible to apply for private loans. The terms and conditions of the private loans policy can be requested from the Human Resources Department Please Refer Loan Policy

⛱️Paid Time Off

After the successful completion of one year with the company, employees are entitled to paid time off. Please consider looking out for the policy here ➡️(Annual Leaves and PTOs)

🎉Events and Celebrations

Objective: To appreciate and get together for special occasions and celebrate within the organization Events that are marked as Special :

🥂Fillinx Solutions Annual Anniversary 

A lunch hosted by the company followed by an entertainment session will be the agenda for the celebration.

🧳Annual Trips and Picnics

To encourage bonding among employees, an annual picnic on a pre-decided date, will be organized. Such a picnic would be to a place where a same-day return trip is possible.

🎾Sports Gala

An annual sports gala is arranged to cheer up the team. Indoor and outdoor games are facilitated for the employees throughout the year.

🎂Birthdays and Anniversaries

The special occasion of celebrating employee birthdays will be done once a month, possibly on the last working date. A cake-cutting ceremony is held to celebrate all birthdays during the month. Work Anniversaries are also celebrated to cheer up and appreciate the employees.

🍱In-house Lunch 

All employees of Fillinx Solutions are provided lunch facilitation in the house. Apart from lunch employees can help themselves with tea, coffee snacks, and drinks to cheer themselves and feel at home.