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If you have an uncontrolled water leak or pipe burst, the first thing to do is turn off your water main. This video below shows how to locate and turn off your water main. It is very important to do this right away to minimize the damage that even a few minutes of water leak can cause. If you live in a condo, your water shutoff is often in a closet or behind a removable panel. If you cannot find this, you may need to contact condo management as some condos do not have water shutoff valves within the units.
If you have an uncontrolled water leak or pipe burst, the first thing to do is turn off your water main. This video below shows how to locate and turn off your water main. It is very important to do this right away to minimize the damage that even a few minutes of water leak can cause. If you live in a condo, your water shutoff is often in a closet or behind a removable panel. If you cannot find this, you may need to contact condo management as some condos do not have water shutoff valves within the units.
After you have made sure that the water main has been secured, it is time to address the issue. Our plumbing company can be reached 24/7 and are available to help our tenants in emergencies. Please call Ducky's at the number below directly only in emergency situations. It is also important to advise EMC of the issue and progress of the emergency dispatch by emailing us with details at
After you have made sure that the water main has been secured, it is time to address the issue. Our plumbing company can be reached 24/7 and are available to help our tenants in emergencies. Please call Ducky's at the number below directly only in emergency situations. It is also important to advise EMC of the issue and progress of the emergency dispatch by emailing us with details at
Official Plumbing & Heating
Official Plumbing & Heating
(403) 837-4023
(403) 837-4023
Only if you are unable to reach Official Plumbing & Heating and need emergency service, you may contact another plumber as needed. Make sure to keep any receipts for reimbursement.
Only if you are unable to reach Official Plumbing & Heating and need emergency service, you may contact another plumber as needed. Make sure to keep any receipts for reimbursement.
FOR ALL NON EMERGENCIES PLEASE CALL OUR TOLL-FREE MAINTENACE #: 888.863.8156
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