If you are worried for your safety with electrical sparks or fires, leave the house immediately and call 911.
If you are not worried for your safety but need to turn off power to the property, watch the video below for instructions on how to turn power off to the entire property.
After you have made sure that you are safe, it is time to address the issue. If you suspect a power outage to the street or more than just your home, contact ENMAX.
ENMAX
403-514-6100
Our electrical company can be reached 24/7 and are available to help our tenants in emergency situations. Please call 24/7 Electric at the number below only in emergency situations. It is also important to advise EMC of the issue and progress of the emergency dispatch by emailing us with details at
Only if you are unable to reach 24/7 Electric and need emergency service, you may contact another electrician as needed. Make sure to keep any receipts for reimbursement.
FOR ALL NON EMERGENCIES PLEASE CALL OUR TOLL-FREE MAINTENACE #: 888.863.8156