🌿 Shipping Policy

Thank you for choosing Elarah.

We aim to process and dispatch orders as quickly as possible.

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

We currently deliver across Kenya through trusted courier partners.

Delivery times vary depending on your location.

Estimated delivery times

Nairobi – 1–2 business days

Nakuru – Same day or next day (depending on order time)

Other towns – 2–5 business days

Remote areas – Delivery times may vary.

Shipping costs are calculated based on your location and the courier's rates.

The delivery fee will be communicated before your order is confirmed.

While we work hard to meet delivery timelines, unexpected delays caused by weather, courier services, or public holidays may occasionally occur.

We'll always keep you informed if there are significant delays.

Once your order has been dispatched, you'll receive any available tracking details from the courier.

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