We want you to enjoy shopping with Elarah.
If something isn't right, we're here to help.
You may request a return if:
You received the wrong item.
Your order arrived damaged.
The product has a manufacturing defect.
Please contact us within 48 hours of receiving your order.
Items For hygiene and safety reasons, we cannot accept returns on:
Opened skincare products
Opened perfumes or fragrance oils
Used beauty products
Personal care items that have been opened or used
Unless the product arrived damaged or incorrect.
If your return is approved, refunds will be processed using the original payment method.
Processing times may vary depending on your payment provider.
Where possible, we'll gladly exchange damaged or incorrect products instead of issuing a refund.
If you experience any issues with your order, please contact us.
1elarahofficial@gmail.com