About us

Eleojo Information Systems (Nig) Limited, (EiS) is owned by corporate and individual Nigerian investors whose interests span all business ventures for rapid development and quick decision making.

Namely:

· Governmental

· Oil and Gas, Petrochemicals

· Manufacturing industry

· Non – governmental

· NGO’s

· Private Organizations

· Consumers

· Corporate industries and trades using door-to-door, central location, telephone and on-line interviews

· We also carry out in-home, in-store and general observations.

Our Clients include various organizations of Multinational Companies, International Organizations NGOs, and Government Agencies of local companies in all area of research.

Our interviewer training procedure

The role of the interviewer is critical in obtaining accurate and reliable survey data. Consequently, interviewers working on each of the EiS studies are carefully trained in all the nuances of the questionnaire administration and monitored throughout the interviewing period to assure uniform practices:

All interviewers working are required to complete an interviewer training course, which will provide both general and specific interviewing instructions and techniques, refresher reviews and “On-Field” monitoring.

At the conclusion of their training, interviewers conduct mock interviews, and their

performance is evaluated by field’s professional interviewing supervisors.

Before the start of data collection for all projects, all interviewers working on the study are required to attend a briefing session where the interviewing procedures are described in detail by the Project Manager. This session provides both interviewers and supervisors with an overview of the study and includes a question by question review of all items in the survey.

The session also discusses recommended best practice approaches for dealing with different interviewing situations, documenting the results of contact attempts, scheduling of callbacks and confidentiality requirements.

Debriefings and retraining sessions are held as necessary to be sure that all interviewers are following consistent procedures. The performance of each member of the interviewing team is closely monitored and evaluated especially during the first few days of interviewing.

Our quality control assurance

Eleojo Information Systems (Nig) Limited is a quality-driven agency that understands and appreciates the fact that data integrity, consistency and indicators is critical to the success of our clients’ business decisions making.

Apart from our comprehensive training and rigorous selection of the best field personnel experts to be involved in our client’s projects, we have a multi-layered system and cutting edge technology for checking and double checking of field and data entry operations to ensure that they are of the highest possible quality.

Our clients attest to our quality consciousness in data collection and mining.

1. Central briefing of all key field personnel at our head office in Lagos.

2. Pre-briefing and selection of only experienced interviewers in each study locations.

3. Piloting of questionnaire and modifying for clarity and comprehension.

4. Field supervisors work first as interviewers during training before assuming supervisory roles. This is done in order to familiarize them with the methodology and intricacies of the study.

The supervisors carry out the following tasks in the course of any project:

· Reviewing of all completed questionnaires for legibility, accuracy and consistency

· Monitoring the accuracy of individual interviews

· Spot field checks on interviewers to eliminate fraud and in accurate form filing

· Accompanying and back checking of each interviewers work; as a rule a minimum of 20% accompaniment and back checks is carried out by supervisors and quality control is assured.

· Group sampling method is adopted. This technique requires that a field team (comprising one supervisor and between 4 to 6 interviewers) complete a sector or an area before moving to another sector/area as a group. The greatest advantage of this method is the relative increase it affords in the precision and reliability of results as it eliminates the possibility of fraud by individual interviewers.

Our commitments

o We believe on continually committed to excellence in the services we provide in terms of Research network; Market Research, Opinion Poll, Social Research, Quality Control, Project Monitoring & Evaluation, Scripting, Integrating & Hosting.

o Modern approach of incorporating the latest techniques and technologies in operation research.

o Well trained, experience and highly motivated staff with a team approach

o A growing operation to serve both expanding clients needs and increasingly complex data collection methods and database management technology.

o Project coordinators who work in partnership with the client to execute studies in line with requirements.

o To understand that change is not always easy. Since a decade our executive directors have been helping companies of all sizes respond to industry transitions in order to stay competitively on top.

Our team of experts is ready to help you and your organization develops strategies for not only surviving, but thriving in the future to the height you desire.

Our years of experience have taught us to always make your business success our priority.

Give us a call today to set up first briefing with you or your organization.