Privacy Policy

Eiri’s Heart Shaped Box respects the privacy, dignity, and personal boundaries of every person who visits our website, contacts us, submits information, asks a question, requests help, signs up for communication, or otherwise interacts with us.

This Privacy Policy explains what information we may collect, how we may use it, what we will not do with it, when limited sharing may occur, how long information may be kept, and what choices you may have regarding your information.

This policy is intentionally written in clear language. Privacy should not be hidden behind legal fog, fine print, or corporate sleight of hand.

1. Our Privacy Position

Eiri’s Heart Shaped Box operates from a simple principle:

We will collect only what we reasonably need, use it only for legitimate purposes, protect it responsibly, and refuse to exploit it.

We will not treat your personal information as a commodity.

We will not sell your identity.

We will not use your private communications as marketing material without permission.

We will not quietly turn your trust into a data pipeline.

We will not collect personal information merely because technology makes it possible.

2. Scope of This Policy

This Privacy Policy applies to information collected through or in connection with:

The Eiri’s Heart Shaped Box website;
Email communications sent to or from Eiri’s Heart Shaped Box;
Contact forms, inquiry forms, sign-up forms, or similar website tools;
Direct messages or written communications you send to us;
Requests for information, services, resources, or follow-up;
Basic website operations, security, analytics, and technical logs;
Any other online interaction where this Privacy Policy is posted or referenced.

This policy does not apply to websites, platforms, apps, services, or organizations that Eiri’s Heart Shaped Box does not own or control, even if they are linked from our website.

3. Definitions

For purposes of this policy:

“Personal information” means information that identifies, relates to, describes, can reasonably be linked to, or could reasonably be associated with a particular person. This may include names, email addresses, phone numbers, messages, technical identifiers, or similar data.

“Sensitive information” means information that may reveal or relate to especially private matters, such as health, disability, religion, spiritual beliefs, race or ethnicity, sexuality, precise location, financial hardship, trauma, safety concerns, or other personal circumstances.

“Processing” means collecting, using, storing, organizing, reviewing, responding to, deleting, sharing, securing, or otherwise handling information.

“Service provider” means a third-party company or platform used to operate the website, email, forms, hosting, analytics, security, file storage, or administrative systems.

“We,” “us,” and “our” refer to Eiri’s Heart Shaped Box.

“You” and “your” refer to the person visiting the website, contacting us, or otherwise interacting with us.

4. Information We May Collect Directly From You

We may collect personal information that you voluntarily provide. This may include:

Your name;
Email address;
Phone number;
Mailing address, if you provide it;
Organization, role, or affiliation, if relevant;
Message contents;
Questions, comments, requests, or feedback;
Information submitted through website forms;
Appointment, service, volunteer, event, or collaboration inquiries;
Files, images, documents, screenshots, or attachments you choose to send;
Any other information you voluntarily include in your communication.

We will not require you to provide more information than is reasonably necessary for the purpose at hand.

If you contact us, we may keep the communication so we can respond, maintain continuity, document the interaction, resolve issues, or operate responsibly.

5. Information Collected Automatically

Like most websites, our website or its hosting platform may automatically process certain technical information when you visit. This may include:

IP address;
Browser type and version;
Device type;
Operating system;
Date and time of visit;
Pages viewed;
Referring website or search engine;
Approximate location based on network or IP data;
Language settings;
Error logs;
Security logs;
Form submission metadata;
Cookie or similar technical identifiers, if used by the website platform.

This information is generally used for ordinary technical purposes, such as making the site function, understanding traffic patterns, preventing abuse, diagnosing errors, securing the site, and improving the visitor experience.

We will not use basic website logs to stalk, intimidate, expose, or personally target visitors.

6. Sensitive Information

Eiri’s Heart Shaped Box may work with topics that are personal, emotional, spiritual, social, supportive, advisory, or community-oriented. Because of that, visitors may voluntarily share sensitive information.

We will not ask for sensitive information unless it is relevant to the reason you are contacting us.

We will not use sensitive information for advertising.

We will not sell sensitive information.

We will not use sensitive information to profile you for unrelated purposes.

We will not publicly disclose sensitive information without permission unless disclosure is required by law or necessary to address a serious safety concern.

If you voluntarily provide sensitive information, we will use it only in ways reasonably connected to your request, the context in which you provided it, legal compliance, safety, or responsible recordkeeping.

Please do not submit sensitive information unless you are comfortable doing so and believe it is necessary for your communication.

7. How We Use Information

We may use personal information for legitimate purposes, including:

Responding to your messages;
Answering questions;
Providing requested information;
Following up on inquiries;
Operating the website;
Managing communications;
Maintaining records;
Scheduling or coordinating services, events, meetings, or projects;
Improving website content, clarity, accessibility, or usefulness;
Preventing spam, abuse, harassment, fraud, or misuse;
Protecting the security of the website and communications;
Complying with legal obligations;
Enforcing our policies;
Protecting the rights, safety, dignity, or wellbeing of Eiri’s Heart Shaped Box, our visitors, our community, or others.

We will not use your information for purposes that are materially unrelated to the reason it was collected unless we obtain appropriate permission or have a lawful basis to do so.

8. We Will Not Sell Personal Information

We will not sell your personal information.

We will not rent, trade, lease, auction, license, or exchange your personal information for money.

We will not provide your personal information to data brokers.

We will not participate in business models where the hidden purpose of collecting your information is to monetize your identity.

If this ever changes, this policy must be updated before such activity occurs, and any legally required notice or choice must be provided.

9. We Will Not Use Your Information for Targeted Advertising

We will not use your personal information to target ads to you based on your private communications with us.

We will not read your messages and then use them to advertise to you.

We will not provide your messages to advertisers.

We will not create advertising profiles based on your inquiries, personal struggles, spiritual concerns, support needs, service requests, or relationship with Eiri’s Heart Shaped Box.

If our website platform or a third-party service uses ordinary cookies or analytics, those tools are not authorized by Eiri’s Heart Shaped Box to use your private communications with us for targeted advertising.

10. We Will Not Use Automated Decisions Against You

We will not use automated decision-making systems to make significant decisions about you.

We will not use algorithms to determine whether you deserve help, respect, communication, opportunity, participation, or access to basic information.

We will not use automated profiling to make decisions that produce legal, financial, employment, housing, educational, healthcare, or similarly significant effects.

Any meaningful decision involving a person should involve human judgment, context, and accountability.

11. We Will Not Spam You

We will not spam you.

We will not flood your inbox.

We will not send manipulative, misleading, excessive, or unrelated promotional messages.

We will not add you to recurring email lists simply because you contacted us once.

If you receive recurring communications from Eiri’s Heart Shaped Box, it should be because you requested them, consented to them, had a relevant relationship with us, or because they are reasonably connected to an ongoing matter.

You may ask us to stop sending non-essential communications by contacting:

eirishsb@gmail.com

Administrative, safety, legal, transactional, or direct-response communications may still be sent when necessary.

12. We Will Not Publicly Use Your Name, Story, Image, or Message Without Permission

We will not publicly post, quote, feature, publish, advertise, display, or promote your personal story, name, message, likeness, image, testimonial, or identifying details without permission.

This includes:

Testimonials;
Screenshots;
Personal stories;
Case examples;
Quotes;
Photos;
Videos;
Voice recordings;
Private messages;
Emails;
Spiritual, emotional, or personal disclosures;
Service-related communications.

If we want to use something you shared publicly or privately in a way that identifies you, we will seek permission unless the material is already clearly public and its use is lawful, fair, and appropriate.

Even where something is technically public, we will still consider context, dignity, and harm before using it.

13. We Will Not Disclose Private Communications Carelessly

Messages sent to Eiri’s Heart Shaped Box are not treated as public property.

We will not casually forward, expose, screenshot, repost, or discuss your private communication outside appropriate boundaries.

We may share or discuss information internally or with necessary support persons, service providers, advisors, or legal authorities only when reasonably necessary for:

Responding to your request;
Operating the organization;
Maintaining records;
Receiving technical or administrative support;
Protecting safety;
Addressing misconduct, threats, fraud, abuse, or harassment;
Complying with law;
Seeking legal, professional, or operational guidance.

We will use reasonable discretion when handling private communications.

14. Limited Sharing With Service Providers

We may use third-party service providers to operate the website and communications. These may include website hosting platforms, email providers, cloud storage providers, form tools, spam-prevention tools, analytics tools, security tools, and administrative software.

These providers may process limited information as necessary to provide their services.

For example, if the website is hosted through a third-party platform, that platform may technically process visitor data, logs, cookies, or form submissions. If you email us, the email service provider necessarily processes the email.

We will not authorize service providers to use your personal information for unrelated purposes.

We will not knowingly choose service providers for the purpose of exploiting visitor information.

We will make reasonable efforts to use reputable services appropriate for the size, purpose, and needs of Eiri’s Heart Shaped Box.

15. Legal, Safety, and Protective Disclosures

We may disclose personal information if we believe in good faith that disclosure is necessary or appropriate to:

Comply with applicable law;
Respond to a subpoena, court order, lawful request, or legal process;
Protect someone from serious harm;
Report suspected abuse, exploitation, credible threats, or emergencies;
Prevent fraud, harassment, spam, or technical attacks;
Protect the rights, property, safety, or integrity of Eiri’s Heart Shaped Box;
Enforce our website terms, policies, boundaries, or safety expectations;
Obtain legal advice;
Defend against claims or disputes.

We will not use this section as an excuse to expose people unnecessarily.

If disclosure is required, we will aim to disclose only what is reasonably necessary under the circumstances.

16. Cookies and Similar Technologies

Our website or its service providers may use cookies, pixels, local storage, session identifiers, or similar technologies.

These tools may be used to:

Keep the website functioning;
Remember basic preferences;
Understand how visitors use the website;
Measure page traffic;
Diagnose errors;
Prevent spam or abuse;
Improve website performance;
Maintain security.

We will not intentionally use cookies to build invasive personal profiles.

We will not intentionally use cookies to track visitors across unrelated websites for targeted advertising.

You can usually control cookies through your browser settings. Blocking some cookies may affect website functionality.

Because the website may rely on third-party platforms, some technical cookies or logs may be controlled by those platforms rather than directly by Eiri’s Heart Shaped Box.

17. Analytics

We may use basic analytics to understand how the website is used.

Analytics may help us understand things such as:

Which pages are visited;
How often visitors access the site;
Whether pages are loading properly;
What content appears useful;
Whether visitors are finding important information;
Whether technical improvements are needed.

We will not use analytics to personally identify visitors unless necessary for security, abuse prevention, troubleshooting, or legal reasons.

We will not combine analytics data with private messages for targeted advertising.

We will not attempt to deanonymize visitors from ordinary analytics reports.

18. Data Retention

We will not keep personal information forever without reason.

Retention periods may vary depending on the type of information and why it was collected.

We may keep information for as long as reasonably necessary to:

Respond to your inquiry;
Maintain communication history;
Document services, requests, or interactions;
Resolve disputes;
Prevent abuse or repeated misconduct;
Maintain administrative records;
Comply with legal obligations;
Protect safety;
Preserve evidence where necessary;
Improve internal operations.

When information is no longer reasonably needed, we may delete it, anonymize it, archive it, or stop actively using it.

Because digital systems often include backups, deleted information may remain in backup systems for a limited period before being overwritten or removed according to the service provider’s normal processes.

19. Security Practices

We will take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Reasonable safeguards may include:

Using reputable service providers;
Limiting access to information;
Using password-protected accounts;
Avoiding unnecessary collection;
Reviewing suspicious communications carefully;
Keeping records only when needed;
Using secure website and email tools where available;
Deleting or reducing information when it is no longer necessary;
Being mindful with screenshots, forwarded messages, files, and attachments.

No website, email system, platform, or digital storage method is completely secure.

We cannot guarantee perfect security.

But we will not be reckless, careless, or indifferent with information entrusted to us.

20. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the ability to request that we:

Confirm whether we have personal information about you;
Provide access to personal information we maintain about you;
Correct inaccurate information;
Delete personal information;
Provide a copy of certain information;
Restrict or object to certain uses;
Stop sending non-essential communications;
Identify certain categories of third parties to whom information has been disclosed, where applicable;
Honor legally required opt-out rights.

To make a privacy request, email:

eirishsb@gmail.com

Please include enough information for us to understand and respond to your request. We may need to verify your identity before fulfilling certain requests.

We will not discriminate against you for exercising privacy rights.

21. Oregon Privacy Notice

Eiri’s Heart Shaped Box is based in Oregon or may operate in connection with Oregon residents.

Oregon residents may have privacy rights under Oregon law if the organization handling their data is covered by applicable legal thresholds.

Even if Eiri’s Heart Shaped Box is not legally required to follow every provision of Oregon’s consumer privacy law, we aim to respect the spirit of transparency, data minimization, responsible handling, and user choice.

Oregon residents may contact us at:

eirishsb@gmail.com

You may ask what personal information we maintain, request correction or deletion, ask how information is used, or raise a concern about privacy practices.

22. Children’s Privacy

The Eiri’s Heart Shaped Box website is not intended to collect personal information from children under 13 without appropriate parent or guardian consent.

We will not knowingly collect personal information online from children under 13 in violation of applicable children’s privacy laws.

If we learn that a child under 13 has provided personal information without appropriate consent, we will take reasonable steps to delete the information or obtain proper consent if legally appropriate.

Parents or guardians may contact us at:

eirishsb@gmail.com

We encourage parents and guardians to supervise children’s online activity and to help children understand what information should not be shared online.

23. Third-Party Links and Embedded Content

Our website may contain links to third-party websites, platforms, videos, documents, maps, social media pages, forms, or embedded content.

Third-party services may collect information according to their own privacy policies.

We do not control the privacy practices of outside websites or platforms.

We will not be responsible for how third parties collect, use, store, share, or protect information once you leave our website or interact with a service we do not control.

We encourage you to review the privacy policies of third-party services before providing information to them.

24. Email Communications

Email is useful, but it is not always perfectly secure.

If you email Eiri’s Heart Shaped Box, your message may be processed by email providers, internet service providers, devices, and servers involved in delivering the message.

Please do not send highly sensitive information by email unless you understand and accept the risk.

We will not intentionally use email communications for unrelated advertising, public disclosure, or exploitation.

We may retain emails for communication history, documentation, safety, legal compliance, administrative purposes, or continuity.

25. User-Submitted Files and Attachments

If you send files, photos, documents, screenshots, PDFs, forms, or other attachments, we may review and retain them for the purpose for which they were sent.

We will not publicly post or share user-submitted files without permission unless required by law, necessary for safety, or necessary to address misconduct or legal claims.

We may delete attachments that are irrelevant, unsafe, malicious, excessive, inappropriate, or unnecessary.

Please do not send files containing sensitive information unless they are necessary.

26. Public Comments, Social Media, and External Platforms

If Eiri’s Heart Shaped Box uses social media or public-facing platforms, information you post publicly may be visible to others.

We cannot control who sees, copies, screenshots, shares, archives, or responds to public posts made on third-party platforms.

If you want to communicate privately, use direct contact methods rather than public comments.

Even so, private messages on third-party platforms may still be processed by that platform according to its own policies.

We will not treat private messages as public comments merely because they were sent through an online service.

27. Accuracy and Updates

We want personal information to be accurate where accuracy matters.

If you believe information we have about you is incorrect, outdated, incomplete, or misleading, you may contact us and request correction.

Email:

eirishsb@gmail.com

We may ask for clarification or verification before making changes.

28. Data Minimization

We will not collect personal information merely because it might be interesting, useful someday, or technically available.

We aim to limit collection to information reasonably necessary for:

Communication;
Website operation;
Security;
Services;
Administration;
Legal compliance;
Safety;
Documentation;
User-requested follow-up.

If we do not need personal information, we prefer not to collect it.

If we no longer need it, we prefer not to keep using it.

29. No Data Brokerage

We are not a data broker.

We will not collect personal information for the purpose of selling, licensing, trading, or distributing it to third parties who build commercial profiles, marketing lists, or identity databases.

We will not package visitor information into datasets for resale.

We will not knowingly contribute personal information to brokered databases.

30. No Retaliation for Privacy Boundaries

We will not retaliate against you for setting privacy boundaries.

You may ask questions about privacy.

You may ask us to delete information.

You may decline to provide unnecessary information.

You may ask not to be contacted for non-essential purposes.

You may request clarification before sharing personal details.

Respecting privacy boundaries is not a nuisance. It is part of responsible communication.

31. Incident Response

If we become aware of a privacy or security incident involving personal information, we will take reasonable steps to assess and respond to the situation.

Depending on the nature of the incident, this may include:

Investigating what happened;
Limiting further access or disclosure;
Securing affected accounts or systems;
Contacting service providers;
Preserving relevant records;
Notifying affected individuals where appropriate or legally required;
Notifying authorities where legally required;
Reviewing practices to reduce future risk.

We will not conceal a serious privacy incident merely to avoid embarrassment.

32. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates may be necessary because of changes in law, website features, service providers, contact methods, organizational practices, or privacy expectations.

When this policy is updated, the effective date will be changed.

If a change is significant, we may provide additional notice where reasonable or legally required.

Your continued use of the website after an updated policy is posted means the updated policy applies going forward.

33. Contact Information

For privacy questions, requests, corrections, deletion requests, concerns, or complaints, contact:

Eiri’s Heart Shaped Box
Email: eirishsb@gmail.com

Please include enough information for us to understand your request and respond appropriately.

34. Final Commitment

Eiri’s Heart Shaped Box believes privacy is not merely a technical setting.

Privacy is respect.

Privacy is consent.

Privacy is restraint.

Privacy is refusing to exploit someone simply because they trusted you with access.

We will not sell your information.

We will not use your private story without permission.

We will not spam you.

We will not build creepy profiles of you.

We will not use sensitive information against you.

We will not collect more than we reasonably need.

We will not keep information longer than we reasonably need.

We will not pretend privacy does not matter.

We will handle your information with care, purpose, and accountability.

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