服務條款
本條款生效日:_2026_年_8_月_1_日
本條款更新日:_2026_年_8_月_1_日
歡迎使用Eden(下稱「本應用程式」),本應用程式為「博塏股份有限公司」(下稱「本公司」)提供之AI虛擬角色互動體驗服務,為保障您(以下亦稱「使用者」)的權益並使您能夠安心使用本應用程式,請您於使用本應用程式前,詳細閱讀以下服務條款(下稱「本條款」):
認知及同意條款
當您申請、使用本應用程式,即視為您已閱讀、瞭解並同意本條款之所有內容。如您不同意本條款之任一內容時,請停止使用本應用程式。
您同意本公司得隨時修訂本條款之內容,本條款內容如有任何修訂時,將於本應用程式內公告說明;本條款如有重大變更(包含但不限於付費條件、智慧財產權歸屬、責任限制、爭議解決方式之變更,下同),本公司將於變更生效三十(30)日前以您註冊之電子郵件信箱或應用程式內訊息個別通知您;其他非重大之變更則不另逐一通知個別使用者,您亦得隨時於本應用程式內檢閱本條款之最新版本。如您於本條款任何修訂後仍繼續使用本應用程式,則視為您已閱讀、瞭解並同意接受該修訂之所有內容。如您不同意本條款修訂之任一內容時,請立即停止使用本應用程式。
您瞭解並同意於申請、使用本應用程式時,您的意思表示得以電子方式為之,且以電子方式所為之任何簽章及文件,效力皆與書面相同。
本公司有權拒絕任何使用者申請帳號或使用本應用程式。
使用者資格
本應用程式僅供年滿十八(18)歲,且具有完全行為能力之自然人使用。如您未滿十八(18)歲或不具完全行為能力,請勿申請使用者帳號或使用本應用程式之任何功能。
您於申請使用者帳號時,應依本公司指定方式提供身分驗證所需之資訊。如本公司事後發現或合理認定,您未滿十八(18)歲或不具完全行為能力者,本公司得不經事前通知,逕行暫停、停用或註銷您的帳號,並終止本條款。
您聲明並保證您係以個人名義且為自身目的使用本應用程式,不得代表任何法人、團體或其他第三人使用本應用程式,亦不得將帳號出借、出租、轉讓予任何第三人。
您知悉並同意,本公司就使用者資格、年齡及行為能力,係依您提供之資料及本公司指定之驗證方式為合理形式審查。您經註冊、登入、使用本應用程式或購買任何付費服務者,即視為您已具備使用本應用程式及為相關法律行為之資格;如您實際上未滿十八(18)歲或依法不具完全行為能力,亦視為您已取得法定代理人之事前允許或事後承認;您不得以未滿十八歲、不具完全行為能力或未取得法定代理人同意為由,對抗本公司、對本公司有任何請求或主張免除依本條款所應負之責任。
如您係外國國民或於中華民國境外使用本應用程式,您聲明並保證您已遵守您所在地區之相關法令;如因您違反所在地區法令而生之一切責任,概由您自行承擔,本公司不負任何責任。
帳號及安全
如欲使用本應用程式之完整或特定功能,您需依本公司指定之方式及條件申請註冊使用者帳號。
您於註冊帳號時及為使用者期間所提供之個人資料,應為本人真實、正確及完整的資料,不得有虛偽、不實、隱匿或冒用等情事;使用者資料如有任何變更,您應即時更新。如您提供之資料有任何錯誤或不實之虞者,本公司得不經事前通知,逕行停用或註銷您的帳號。
本公司將以您提供之註冊資料核對使用者資格、提供本應用程式服務,及通知權益等相關資訊,並依據本公司「隱私權政策」維護您提供之個人資料。
您應自行妥善保管本應用程式之帳號及密碼,不得交付予他人知悉或使用。本公司對於以同一使用者帳號及密碼登入或使用本應用程式之任何行為,將視為您本人之行為,並由您負擔一切相關法律責任。如您遺失本應用程式之帳號、密碼,或發覺帳號、密碼遭第三人使用、盜用,應立即通知本公司,本公司並得逕採取合理措施防止損害擴大(包含但不限於停用或註銷您的帳號等)。
應用程式服務
您知悉、瞭解並同意,本應用程式提供主要功能包含AI虛擬角色模式設定、角色創造與養成、對話互動、情境故事體驗、虛擬抽獎、期間限定活動及其他本應用程式內公告之服務內容。
如活動涉及機率型獎勵,本公司將以適當方式公告相關機率或取得條件。您知悉、瞭解並同意,機率型獎勵具有隨機性,本公司不保證使用者得於特定次數、特定金額或特定期間內取得特定獎勵。
您知悉、瞭解並同意,本應用程式部分功能以生成式AI提供(下稱「本AI服務」),於您使用本AI服務時,您同意遵守下列使用規定:
您可透過本AI服務輸入提示詞及相關內容(下稱「輸入資訊」),生成AI虛擬角色外觀、情境及劇情等成果(下稱「生成成果」),您應確保輸入資訊未違反任何中華民國法令、契約或本條款,並聲明及保證您擁有提供輸入資訊所需之一切權利或許可。
您知悉、瞭解並同意,本AI服務係透過機器學習、深度學習、自然語言處理及視覺技術共同運作,其生成內容可能因輸入資訊、角色設定、系統規則、劇情條件或其他互動資料而有所不同,並可能具有隨機性、不確定性、非唯一性。本公司不擔保任何本AI服務或生成成果之有效性、正確性、完整性、適法性、安全性及獨占性,您應自行判斷是否信任、採納或使用生成成果,並自行負擔一切相關風險及法律責任。
您知悉、瞭解並同意,本AI服務所生成之AI虛擬角色及生成成果,係本公司提供之娛樂性虛構互動體驗,並非真實人類關係,亦非心理諮商、精神醫療、法律、醫療、財務或其他專業建議;您不得將本AI服務及生成成果作為任何前述專業判斷之依據。
您應自行評估使用本AI服務對自身心理、情緒及社交狀態之影響。如您發現有過度依賴、情緒困擾、自我傷害傾向或其他不適情形,應立即停止使用並尋求合格之醫療或心理專業人員協助;本公司不對您因使用本AI服務所生之任何心理、情緒或人際關係影響負任何責任。
您知悉、瞭解並同意,本AI服務所生成之內容可能含有與真實情況不符或不正確之資訊(即「AI幻覺」),您應自行查證並判斷,不得將該等資訊視為事實依據;亦不得將生成成果用於騷擾、誹謗、侵害他人權益或任何違法用途。
您知悉、瞭解並同意,本公司得視營運政策考量(包括但不限於業務拓展、功能增加或技術升級,下同),調整或更新本應用程式之功能及服務內容範圍,並於本應用程式內公告調整或更新之內容。如您不同意本公司調整後之內容,請立即停止使用本應用程式;如您於調整或更新後繼續使用本應用程式,則視為您已知悉、瞭解本公司調整或更新之內容,並同意本公司以調整後之內容繼續提供本應用程式之服務。
您使用本應用程式從事之任何行為,均應遵守中華民國法令及本條款,不得利用本應用程式或於使用本應用程式從事任何可能違反法令、本條款或侵害他人(包含本公司)權益之行為。
您於使用本應用程式時,不得從事下列任何行為;如有違反,本公司得依本條款相關約定逕行暫停、停用或註銷您的帳號:
違反中華民國法令、公共秩序或善良風俗;
散布、上傳、傳送或以任何方式提供色情、暴力、血腥、仇恨、歧視、騷擾、霸凌、自我傷害、恐怖主義、毒品或其他不法內容;
侵害他人之著作權、商標權、專利權、營業秘密、肖像權、隱私權、名譽權或其他智慧財產權及人格權;
冒用他人身分、偽造或變造任何資料、或為任何欺騙、詐欺、詐騙之行為;
使用機器人、爬蟲、自動化程式或其他非經本公司授權之方式存取、抓取或干擾本應用程式之運作;
對本應用程式進行還原工程、反組譯、解編、修改、複製、散布、衍生或重製;
將本應用程式或本AI服務用於商業競爭、訓練其他AI模型、或開發類似之競品服務;
以任何方式規避、破壞或干擾本應用程式之安全、付費機制、年齡驗證機制或內容審核機制;
將本應用程式生成之AI虛擬角色或生成成果,用於製作他人之深度偽造(Deepfake)內容或未經他人同意之合成內容;
其他經本公司合理認定不適當、違反本條款或損害本公司或第三人權益之行為。
付費服務及付款方式
您得根據自身需求,透過本應用程式指定之付款方式,選擇購買本應用程式之單次付費服務或訂閱服務。
您同意於購買本應用程式之單次付費或訂閱服務前,已詳細閱讀相關頁面之說明,並瞭解各付費方案下本應用程式提供之功能項目、服務內容及費用。
您聲明並保證,您提供予本公司或其他第三方付款服務提供者(包含但不限於Apple、Google等,下同)之信用卡或其他付款方式資訊(下稱「付款資訊」),均為真實、正確,且您具有合法有效之權利使用之。如您的信用卡有效期限屆至、帳單地址或其他付款資訊有所變更,您應即時更新。如您提供之付款資訊有任何錯誤或不實之虞者,本公司得不經事前通知,逕行停止提供單次付費或訂閱服務。
您知悉、瞭解並同意,本公司得視營運政策考量,調整或更新單次付費服務或訂閱服務之功能及內容等項目,並於本應用程式內公告調整或更新之內容。如您不同意本公司調整或更新後之內容,請於下次計費週期之前點選「取消訂閱」;如您於調整或更新後繼續訂閱服務(即未點選「取消訂閱」之情形),則視為您已知悉、瞭解本公司調整或更新之內容,並同意本公司以調整後之內容繼續提供本應用程式之訂閱服務。
您知悉、瞭解並同意,本公司得視營運政策考量,調整單次付費服務及訂閱服務之價格,本公司並將於價格調整生效前一個月,於本應用程式內公告。如您不同意本公司調整後價格,請於下次計費週期之前點選「取消訂閱」;如您於調整價格後繼續訂閱服務(即未點選「取消訂閱」之情形),則視為您已同意調整後之訂閱服務價格。
您知悉、瞭解並同意,本應用程式提供之單次付費服務及訂閱服務,屬於「通訊交易解除權合理例外情事適用準則」第二條第五款所定「非以有形媒介提供之數位內容或一經提供即為完成之線上服務,經消費者事先同意」之情形,故您於購買、付款或訂閱完成之同時,即不適用消費者保護法第十九條第一項所定七日鑑賞期之解除權規定。
除本條款或本公司公告之退費政策另有約定外,您一經完成付款或訂閱,本公司不接受退費、換貨或撤銷訂閱服務之請求。如您因本應用程式之技術問題、本公司可歸責事由或其他法令規定得請求退費者,您應依本公司公告之退費申請流程提出申請,本公司將於合理期間內依法處理。
您透過第三方付款服務提供者購買之單次付費服務或訂閱服務,其退費、取消、續訂、計費爭議等事項,除本條款另有約定外,悉依該第三方付款服務提供者所公告之政策及流程處理,本公司不負代為處理或代為退費之義務。
除本公司另有明確公告或法令另有規定外,本應用程式中之虛擬貨幣、虛擬道具、角色裝備、服裝、等級、好感度、劇情進度、活動獎勵、期間限定內容或其他數位內容,不得兌換現金、轉售、移轉、贈與、設定擔保或繼承。
智慧財產權
本應用程式及其全部內容(包含但不限於原始碼、資料庫、軟體、模型、程式、標誌、介面設計、角色名稱與設定、圖像、劇本、美術素材、對話腳本、虛擬道具、裝備、活動內容及資訊等)之一切權利(包含但不限於著作權、商標權、專利權、專利申請權及營業秘密等)及相關利益,均由本公司或其他權利人享有之,未經本公司或權利人事前書面授權或同意,您不得擅自使用、進行還原工程、解編、反向組譯或以其他方式侵害本公司或權利人之相關權益。
您提供予本公司或上傳至本應用程式之任何內容及資訊,於提供本應用程式服務所必要範圍內(包含但不限於維護、營運、改善、保護、客服、除錯、資安管理、內容審查、違規防制及爭議處理等),均視為同意不限地區、時間、利用次數、無償、非專屬授權予本公司,得以著作權法及其他法律規定之一切利用方式,於提供本應用程式服務及實施本條款範圍內利用之。
您知悉並同意,本AI服務所生成之文字、對話、劇情、回應、角色外觀、角色狀態、養成結果或其他生成成果,可能與其他使用者或第三方取得之內容相同或相似,且本公司不保證該等生成成果具有原創性、獨占性或不侵害第三人權利。
除本公司另有明確公告或本公司與您間另有書面協議外,您就使用本應用程式所取得之生成成果,僅得於訂閱期間內,於個人、非商業、合法且符合本條款之範圍內使用。未經本公司事前書面同意,您不得將生成成果用於商業利用、再授權、轉售、註冊商標、申請專利、製作競品、訓練其他AI模型、建立衍生服務或其他超出本應用程式通常使用目的之行為。
隱私權政策
本公司依個人資料保護法及相關法令規定,蒐集、處理及利用您之個人資料;本公司並將採取適當之技術及組織措施,以維護您個人資料之安全。本公司隱私權政策之具體內容、目的、類別、利用期間、地區、對象、方式及您之權利行使方式等,請參閱本應用程式內公告之「隱私權政策」。
第三方資源連結及下載
本應用程式可能含有連結至本應用程式以外之第三方網站,或使用第三方應用程式或軟體(下合稱「第三方資源」),您於前往、連結或使用各該第三方資源前,應自行查悉各該第三方資源之使用者條款及隱私權政策,本公司就第三方資源、裝置或服務之相容性、安全性、完整性及正確性不為任何保證或承擔任何法律責任。
免責聲明及責任限制
本公司將依合理之技術及方式維護本應用程式之正常運作,惟如下列任一情事發生,本公司得不經事前通知,逕行暫停、變更或終止本應用程式之全部或一部服務,並不負任何賠償或補償責任:
本公司提供本應用程式服務相關之軟/硬體設備進行搬遷、更換、保養、維修、故障或難以正常運作者;
非因可歸責於本公司之事由致本應用程式資訊異常、錯誤、遭偽造、變造、刪除,或其他致本應用程式難以正常運行情形者;
本公司就本應用程式之當時狀態提供服務,本公司不保證本應用程式提供之服務或任何資訊符合您個人需求或喜好,亦不保證本應用程式提供服務或任何資訊之安全性、穩定性、正確性、即時性及完整性。
您使用本應用程式服務、瀏覽、利用或存取本應用程式之任何資訊,均應自行評估並承擔相應風險,如您因此受有任何損害,本公司不負任何賠償或補償責任。
您上傳或發布至本應用程式之任何內容,以及使用本應用程式所從事之任何行為及其後果,您應自行承擔一切法律責任。
服務終止
如下列任一情事發生,本公司得不經事前通知,逕行暫停、終止提供本應用程式服務或停用、註銷您帳號,並終止或解除本條款及您與本公司間關於本應用程式之任何契約,且得採取本公司合理認定必要之管理措施:
您有違反法令、本條款或本公司公告規範之虞者;
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一般條款
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聯繫資訊
任何關於本條款相關事項,請透過下列資訊聯繫本公司。
電子郵件:eden@langlive.com
地址:臺北市士林區中山北路5段500號4樓
客服時段:週一至週五,上午10:00至下午18:00(國定假日除外)
TERMS OF SERVICE
Effective Date: August _1_, 2026
Last Updated: August _1_, 2026
Welcome to "Eden" (the "Application"), an AI virtual character interaction service provided by PalKai Co., Ltd. (the "Company"). To protect your rights and interests and to enable you to use the Application with confidence, please carefully read the following Terms of Service (the "Terms") before accessing or using the Application.
1. Acceptance of the Terms
1.1 By registering for, accessing, or using the Application, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must immediately discontinue your access to and use of the Application.
1.2 The Company reserves the right to amend, modify, or update these Terms at any time. Any revisions shall be announced within the Application. For any material amendments, including but not limited to changes relating to payment terms, ownership of intellectual property rights, limitation of liability, or dispute resolution mechanisms, the Company shall provide you with individual notice via the email address registered to your account or through in-Application notifications at least thirty (30) days prior to such amendments becoming effective. For amendments that are not material, the Company is not obligated to provide individual notice to each user, and the latest version of these Terms will be made available within the Application for your review at any time. Your continued access to or use of the Application following the effective date of any amendment constitutes your acknowledgment and acceptance of the amended Terms. If you do not agree to any amendment, you must immediately discontinue your use of the Application.
1.3 You acknowledge and agree that all expressions of intent made in connection with your registration for or use of the Application may be made by electronic means, and that any electronic signatures, acknowledgments, consents, or other electronic records shall have the same legal force and effect as written documents to the fullest extent permitted by applicable law.
1.4 The Company reserves the right, in its sole discretion, to reject any application for registration or to deny any person access to or use of the Application.
2. User Eligibility
2.1 The Application is intended solely for natural persons who are at least eighteen (18) years of age and possess full legal capacity to enter into legally binding agreements under applicable law. If you are under eighteen (18) years of age or otherwise lack full legal capacity, you must not register for an account or use any function or service of the Application.
2.2 When registering for an account, you shall provide the information required by the Company for identity verification in accordance with the procedures designated by the Company. If the Company subsequently discovers or reasonably determines that you are under eighteen (18) years of age or otherwise lack full legal capacity, the Company may, without prior notice, suspend, deactivate, or terminate your account and terminate these Terms.
2.3 You represent and warrant that you are using the Application solely in your individual capacity and for your own personal purposes. You shall not access or use the Application on behalf of any corporation, organization, or other third party, nor shall you lend, lease, assign, transfer, sublicense, or otherwise permit any third party to use your account.
2.4 You acknowledge and agree that the Company's verification of your eligibility, age, and legal capacity is conducted based on the information you provide and the verification procedures designated by the Company, and constitutes a reasonable verification process only. By registering for an account, logging into, accessing, using the Application, or purchasing any paid services, you represent and warrant that you satisfy all eligibility requirements and possess the legal capacity necessary to use the Application and to enter into the relevant legal transactions.
If you are in fact under eighteen (18) years of age or otherwise lack full legal capacity under applicable law, you represent and warrant that you have obtained all necessary prior consent or subsequent ratification from your legal guardian or other legally authorized representative. You further agree not to assert, as against the Company, your minority, lack of legal capacity, or absence of parental or guardian consent as grounds to invalidate these Terms, avoid your obligations hereunder, or make any claim against the Company.
2.5 If you are a foreign national or access or use the Application outside the Republic of China (Taiwan), you represent and warrant that your access to and use of the Application complies with all applicable laws and regulations of the jurisdiction in which you are located. You shall be solely responsible for any violation of such laws or regulations, and the Company shall bear no liability whatsoever arising therefrom.
3. User Accounts and Account Security
3.1 To access all or certain features of the Application, you must register for a user account in accordance with the procedures, requirements, and conditions specified by the Company.
3.2 You represent and warrant that all information and personal data you provide during the account registration process and throughout your use of the Application are true, accurate, current, and complete, and that such information does not contain any false, misleading, fraudulent, incomplete, or impersonated information.You shall promptly update your account information to ensure that it remains accurate and complete at all times.If the Company reasonably believes that any information provided by you is false, inaccurate, incomplete, misleading, or otherwise unreliable, the Company may, without prior notice, suspend, deactivate, or terminate your account.
3.3 The Company will use the registration information you provide to verify your eligibility, provide the Application and related services, communicate with you regarding your account and your rights and interests, and otherwise administer the Application. The Company will collect, process, use, and protect your personal information in accordance with its Privacy Policy.
3.4 You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and shall not disclose, share, or otherwise permit any third party to access or use your account. You are responsible for all activities conducted through your account, whether or not authorized by you, unless otherwise provided by applicable law. If you become aware of, or reasonably suspect, any unauthorized access to, use of, or compromise of your account or password, you must promptly notify the Company. Upon receiving such notice, the Company may take such reasonable measures as it deems appropriate to prevent further unauthorized access or mitigate potential damages, including, without limitation, suspending, restricting, or terminating your account.
4. Application Services
4.1 You acknowledge, understand, and agree that the Application provides, among other features, AI virtual character customization, character creation and development, conversational interactions, immersive story experiences, virtual prize draws, limited-time promotional events, and such other services as may be announced within the Application from time to time.
4.2 Where any event, promotion, or activity involves rewards distributed on a random or probability-based basis, the Company will disclose the applicable probabilities, eligibility requirements, or acquisition conditions in an appropriate manner. You acknowledge, understand, and agree that all probability-based rewards are inherently random in nature, and the Company does not represent, warrant, or guarantee that you will obtain any particular reward within any specified number of attempts, expenditure amount, or period of time.
4.3 You acknowledge, understand, and agree that certain features of the Application are powered by generative artificial intelligence technology (the "AI Services"). By accessing or using the AI Services, you agree to comply with the following terms and conditions governing such use:
4.3.1 You may submit prompts, instructions, text, images, or other content to the AI Services (collectively, "Input") for the purpose of generating AI virtual character appearances, scenarios, storylines, dialogues, or other AI-generated content (collectively, "Output"). You represent and warrant that your Input complies with these Terms and all applicable laws and regulations of the Republic of China (Taiwan), does not violate any contractual obligation, and does not infringe the intellectual property rights or other rights of any third party. You further represent and warrant that you own, or have obtained all necessary rights, licenses, permissions, and authorizations to submit and use such Input through the AI Services.
4.3.2 You acknowledge, understand, and agree that the AI Services operate through generative artificial intelligence technologies, including machine learning, deep learning, natural language processing, computer vision, and other AI technologies. The Output generated by the AI Services may vary depending on your Input, character settings, system parameters, storyline conditions, user interactions, or other contextual information, and may be random, probabilistic, unpredictable, or non-unique in nature. The Company makes no representation or warranty, whether express or implied, regarding the accuracy, completeness, correctness, reliability, legality, safety, availability, suitability, originality, or exclusivity of the AI Services or any Output. You are solely responsible for independently evaluating, verifying, and determining whether to rely upon, use, or act upon any Output, and you assume all risks and legal responsibilities arising from such use.
4.3.3 You acknowledge and agree that all AI virtual characters and Output generated through the AI Services are fictional and are provided solely for entertainment and interactive purposes. The AI Services do not create or constitute any actual human relationship and are not intended to provide psychological counseling, psychiatric treatment, legal advice, medical advice, financial advice, or any other professional services or advice. You shall not rely upon or use the AI Services or any Output as a substitute for professional judgment or advice in any such field.
4.3.4 You are solely responsible for assessing the impact that your use of the AI Services may have on your psychological, emotional, or social well-being. If you experience excessive reliance upon the AI Services, emotional distress, thoughts of self-harm, or any other mental or emotional difficulties, you should immediately discontinue your use of the AI Services and seek assistance from qualified medical or mental health professionals. To the fullest extent permitted by applicable law, the Company shall not be liable for any psychological, emotional, behavioral, interpersonal, or related consequences arising out of or in connection with your use of the AI Services.
4.3.5 You acknowledge and agree that the AI Services may generate information that is inaccurate, incomplete, fictitious, misleading, outdated, or otherwise inconsistent with real-world facts (commonly referred to as "AI hallucinations"). You are solely responsible for independently verifying the accuracy and reliability of any Output and shall not treat any Output as an authoritative statement of fact without appropriate verification. You further agree not to use, reproduce, distribute, or otherwise exploit any Output for the purpose of harassing, threatening, defaming, infringing the rights of any person, or engaging in any unlawful, fraudulent, or otherwise prohibited activity.
4.4 You acknowledge, understand, and agree that the Company may, from time to time, modify, update, enhance, suspend, or discontinue any feature, functionality, content, or scope of the Application or the services provided therein for operational, business, legal, technical, security, or other legitimate reasons, including, without limitation, business expansion, feature enhancements, or technology upgrades. The Company will provide notice of any such changes through the Application or by such other means as the Company considers appropriate. If you do not agree to any such modification or update, you must immediately discontinue your use of the Application. Your continued access to or use of the Application following any such modification or update constitutes your acknowledgment and acceptance of the revised Application and services.
4.5 You agree to use the Application only in compliance with these Terms and all applicable laws and regulations of the Republic of China (Taiwan). You shall not use, or permit others to use, the Application for any unlawful purpose or in any manner that violates these Terms or infringes upon the rights or legitimate interests of the Company or any third party.
4.6 You shall not engage in any of the following activities while accessing or using the Application. If you violate any of the following provisions, the Company may, in accordance with these Terms and without limiting any other rights or remedies available to it, suspend, deactivate, or terminate your account.
4.6.1 Violate any applicable laws or regulations of the Republic of China (Taiwan), or engage in any conduct contrary to public order or good morals.
4.6.2 Publish, upload, transmit, distribute, generate, or otherwise make available any content that is pornographic, sexually explicit, obscene, violent, graphic, hateful, discriminatory, harassing, abusive, bullying, promotes or depicts self-harm or suicide, promotes or supports terrorism, facilitates illegal drug-related activities, or is otherwise unlawful or objectionable.
4.6.3 Infringe, misappropriate, or otherwise violate the copyrights, trademarks, patents, trade secrets, rights of publicity, privacy rights, reputation, or any other intellectual property rights or personal rights of the Company or any third party.
4.6.4 Impersonate any person or entity, forge, falsify, or manipulate any information or documentation, or engage in any deceptive, fraudulent, or otherwise dishonest conduct.
4.6.5 Access, scrape, crawl, monitor, copy, or otherwise interact with the Application through bots, spiders, automated scripts, data mining tools, or any other automated means or technologies not expressly authorized by the Company, or otherwise interfere with the operation of the Application.
4.6.6 Reverse engineer, decompile, disassemble, decode, modify, adapt, reproduce, copy, distribute, create derivative works from, or otherwise attempt to discover the source code, underlying models, algorithms, or other proprietary technology of the Application or the AI Services, except to the extent expressly permitted by applicable law.
4.6.7 Use the Application or the AI Services for the purpose of developing, improving, benchmarking, training, or validating any artificial intelligence models, machine learning models, large language models, or any products or services that compete with the Application or the AI Services.
4.6.8 Circumvent, disable, interfere with, or otherwise compromise any security feature, payment mechanism, age verification process, content moderation system, access control, rate limit, or other technical protection measure implemented by the Company.
4.6.9 Use any AI virtual character or Output generated through the Application to create, facilitate, or distribute deepfakes, synthetic media, or other manipulated or AI-generated content that impersonates, depicts, or represents any identifiable individual without that individual's prior authorization or other lawful basis.
4.6.10 Engage in any other conduct that the Company reasonably determines to be inappropriate, in violation of these Terms, or harmful to the legitimate rights or interests of the Company, its users, or any third party.
5. Paid Services and Payment Methods
5.1 You may, based on your own needs, choose to purchase one-time paid services or subscription services of the Application through the payment methods designated by the Application.
5.2 You agree that, prior to purchasing any one-time paid service or subscription service of the Application, you have carefully read the relevant descriptions on the applicable pages and understand the features, service contents, and fees provided under each paid plan of the Application.
5.3 You represent and warrant that the credit card information or other payment method information (the "Payment Information") provided by you to the Company or any third-party payment service provider (including, without limitation, Apple, Google, and others; the same shall apply hereinafter) is true and accurate, and that you have the lawful and valid right to use such Payment Information. If your credit card expires, your billing address changes, or any other Payment Information is changed, you shall promptly update such information. If there is any error or inaccuracy in the Payment Information provided by you, the Company may, without prior notice, immediately suspend the provision of the one-time paid services or subscription services.
5.4 You acknowledge, understand, and agree that the Company may, in consideration of its operational policies, adjust or update the features, content, or other aspects of the one-time paid services or subscription services, and will announce the details of such adjustments or updates within the Application. If you do not agree to the adjusted or updated content, you shall click "Cancel Subscription" before the next billing cycle. If you continue your subscription service after such adjustment or update (that is, if you do not click "Cancel Subscription"), you shall be deemed to have acknowledged and understood the adjusted or updated content and to have agreed that the Company may continue to provide the subscription services of the Application based on such adjusted or updated content.
5.5 You acknowledge, understand, and agree that the Company may, in consideration of its operational policies, adjust the prices of the one-time paid services and subscription services. The Company will announce any price adjustment within the Application one (1) month before such price adjustment takes effect. If you do not agree to the adjusted price, you shall click "Cancel Subscription" before the next billing cycle. If you continue your subscription service after the price adjustment (that is, if you do not click "Cancel Subscription"), you shall be deemed to have agreed to the adjusted subscription service price.
5.6 You acknowledge, understand, and agree that the one-time paid services and subscription services provided through the Application fall within the circumstances set forth in Subparagraph 5, Article 2 of the Regulations Governing Reasonable Matters as Exceptions to the Right to Rescind Distance Sales, namely, "digital content not supplied on a tangible medium or online services that are fully performed once provided, with the consumer's prior consent." Accordingly, upon completion of your purchase, payment, or subscription, the seven (7)-day right to rescind under Paragraph 1, Article 19 of the Consumer Protection Act shall not apply.
5.7 Unless otherwise provided in these Terms or the refund policy announced by the Company, once you have completed payment or subscribed to the subscription service, the Company will not accept any request for a refund, exchange, or cancellation of the subscription service. If you are entitled to request a refund due to a technical issue of the Application, any cause attributable to the Company, or as otherwise provided by applicable law, you shall submit your request in accordance with the refund application procedures announced by the Company, and the Company shall process such request in accordance with applicable law within a reasonable period of time.
5.8 Where you purchase one-time paid services or subscription services through a third-party payment service provider, matters relating to refunds, cancellations, renewals, billing disputes, and other related matters shall, unless otherwise provided in these Terms, be governed by the policies and procedures announced by such third-party payment service provider. The Company shall have no obligation to handle such matters or issue refunds on behalf of the third-party payment service provider.
5.9 Unless otherwise expressly announced by the Company or otherwise required by applicable law, any virtual currency, virtual items, character equipment, costumes, levels, affection levels, story progress, event rewards, limited-time content, or any other digital content available within the Application may not be redeemed for cash, resold, transferred, gifted, pledged as security, or inherited.
6. Intellectual Property Rights
6.1 All rights (including, without limitation, copyrights, trademark rights, patent rights, patent application rights, trade secrets, and other rights) and related interests in and to the Application and all of its contents (including, without limitation, source code, databases, software, models, programs, logos, interface designs, character names and settings, images, scripts, artwork, dialogue scripts, virtual items, equipment, event content, and information) are owned by the Company or other respective rights holders. Without the prior written authorization or consent of the Company or the relevant rights holder, you shall not use, reverse engineer, decompile, disassemble, or otherwise infringe upon the relevant rights and interests of the Company or the rights holder.
6.2 Any content or information provided by you to the Company or uploaded by you to the Application shall, to the extent necessary for the provision of the Services of the Application (including, without limitation, maintenance, operation, improvement, protection, customer service, debugging, information security management, content review, prevention of violations, and dispute resolution), be deemed to be licensed by you to the Company on a worldwide, perpetual, royalty-free, non-exclusive basis, without limitation as to the number of uses. The Company may use such content or information by any means of exploitation permitted under the Copyright Act and other applicable laws, to the extent necessary for providing the Services of the Application and implementing these Terms.
6.3 You acknowledge and agree that the text, conversations, storylines, responses, character appearances, character status, character development results, or any other Output generated by the AI Services may be identical or similar to content obtained by other users or third parties. The Company does not warrant that such Output is original, exclusive, or non-infringing of any third party's rights.
6.4 Unless otherwise expressly announced by the Company or otherwise agreed in writing between the Company and you, any Output obtained through your use of the Application may be used by you only during the subscription period, and solely for personal, non-commercial, lawful purposes and in compliance with these Terms. Without the Company's prior written consent, you shall not use such Output for any commercial purpose, sublicense, resell, register as a trademark, apply for a patent, develop competing products, train other AI models, establish derivative services, or engage in any other activities beyond the ordinary intended use of the Application.
7. Privacy Policy
The Company collects, processes, and uses your personal data in accordance with the Personal Data Protection Act and other applicable laws and regulations. The Company will also adopt appropriate technical and organizational measures to safeguard the security of your personal data. For the specific contents of the Company's Privacy Policy, including the purposes of collection, categories of personal data, period, territory, recipients, and methods of use, as well as the manner in which you may exercise your rights, please refer to the Privacy Policy published within the Application.
8. Third-Party Resources and Downloads
The Application may contain links to third-party websites outside the Application or may use third-party applications or software (collectively, the "Third-Party Resources"). Before accessing, linking to, or using any such Third-Party Resources, you shall review the terms of use and privacy policy applicable to such Third-Party Resources at your own discretion. The Company makes no representation or warranty, and assumes no legal liability, with respect to the compatibility, security, integrity, or accuracy of any Third-Party Resources, devices, or services.
9. Disclaimer and Limitation of Liability
9.1 The Company will use reasonable technical and operational measures to maintain the normal operation of the Application. However, upon the occurrence of any of the following circumstances, the Company may, without prior notice, suspend, modify, or terminate all or any part of the services of the Application, and shall not be liable for any damages or compensation:
Where the software or hardware related to the provision of the Services of the Application by the Company is being relocated, replaced, maintained, repaired, has malfunctioned, or is otherwise unable to operate normally;
Where information made available through the Application becomes abnormal, inaccurate, forged, altered, deleted, or the Application is otherwise unable to operate normally due to causes not attributable to the Company.
9.2 The Company provides the services of the Application based on the Application's then-current condition. The Company does not warrant that the services or any information provided through the Application will meet your individual needs or preferences, nor does the Company warrant the security, stability, accuracy, timeliness, or completeness of the services or any information provided through the Application.
9.3 You shall independently evaluate and assume all corresponding risks arising from your use of the services of the Application or from browsing, using, or accessing any information of the Application. The Company shall not be liable for any damages or compensation for any loss or damage suffered by you as a result thereof.
9.4 You shall bear all legal responsibility for any content uploaded or published by you to the Application, as well as for any activities conducted by you through the use of the Application and any consequences arising therefrom.
10. Termination of Services
10.1 Upon the occurrence of any of the following circumstances, the Company may, without prior notice, suspend or terminate the provision of the Services of the Application, or suspend or delete your account, and terminate or rescind these Terms and any agreement between you and the Company relating to the Application, and may take such management measures as the Company reasonably deems necessary:
Where you are suspected of violating any applicable laws or regulations, these Terms, or any rules announced by the Company;
Where, in the Company's reasonable determination, your use of the Application or any conduct engaged in by you through the use of the Application is likely to damage the Company's goodwill, image, or reputation;
Where any other circumstance exists that, in the Company's reasonable determination, renders it inappropriate for the Company to continue providing the Services of the Application to you.
10.2 You may suspend or delete your account at any time through the Application.
10.3 Where the Company suspends or terminates the provision of the Services of the Application or suspends or deletes your account in accordance with these Terms, the Company shall not be liable for any damages or compensation if any information, files, documents, or content are thereby closed, lost, or deleted.
10.4 If you cancel your subscription, upon expiration of the subscription period, suspension or deletion of your account, or termination of the Services, your rights to use any subscription features, premium features, paid content, limited-time content, character interaction quotas, virtual items, character status, or any other content that requires continuing eligibility for use shall cease or terminate in accordance with the applicable subscription plan, the announcements published by the Application, and these Terms.
11. Damages
11.1 If any content provided by you to the Company or uploaded by you to the Application, any activities conducted by you through the use of the Application, or any violation of these Terms by you causes the Company to suffer any damage, you shall be liable for all damages incurred by the Company, including, without limitation, attorneys' fees, litigation costs, and expenses incurred in handling the relevant dispute (collectively, the "Damages").
11.2 If the Company, or any of its employees, shareholders, or agents, is subject to any claim, administrative disposition, administrative fine, criminal fine, or other action by any third party as a result of any content provided by you to the Company or uploaded by you to the Application, any activities conducted by you through the use of the Application, or any violation of these Terms by you, you shall actively cooperate in handling the relevant dispute and shall be liable for compensating the Company for all damages thereby incurred.
12. Force Majeure
12.1 If the Company is unable to provide all or any part of the services of the Application due to natural disasters, war, epidemics, pandemics, government orders, strikes, riots, cyberattacks, power outages, interruption of third-party services, or any other causes not attributable to the Company, the Company shall not be liable for any damages or compensation.
12.2 Upon the occurrence of any force majeure event, the Company may suspend, modify, or terminate all or any part of the services of the Application and shall notify you in the manner prescribed in these Terms. If the force majeure event continues for more than thirty (30) days, either party may terminate these Terms by written notice to the other party, and the Company shall refund to you, on a pro rata basis, the fees corresponding to the services that have been paid for but not yet used.
13. Amendments to the Terms and Notices
13.1 Any non-material amendment to these Terms (including, without limitation, wording revisions, administrative adjustments, updates to technical terminology, and the like) may take effect upon announcement on the Company's website and within the Application, without prior individual notice to you.
13.2 In the event of any material amendment to these Terms (as defined under the Acceptance and Consent provisions of these Terms), the Company shall notify you at least thirty (30) days before such amendment takes effect by sending notice to your registered email address, through in-Application messages, or by any other reasonable means. If you do not agree to the amendment, you may suspend or delete your account before the amendment becomes effective and request a refund (if applicable) in accordance with the Company's refund policy. If you continue to use the Application after the amendment becomes effective, you shall be deemed to have agreed to such amendment.
13.3 Any notice given by the Company to you may be made by email, in-Application messages, push notifications within the Application, or announcements published on the Company's website. Where notice is sent by email or in-Application message, it shall be deemed to have been lawfully served within twenty-four (24) hours after it is sent. Where notice is given by announcement on the Company's website or by push notification, it shall be deemed to have been lawfully served upon such announcement or push notification.
13.4 Any notice given by you to the Company shall be made by email or to the address specified in the contact information set forth in these Terms, and shall become effective upon the Company's actual receipt thereof.
14. Governing Law and Agreed Jurisdiction
14.1 These Terms shall be governed by the laws of the Republic of China (Taiwan). Any matters not provided for herein shall be supplemented and interpreted in accordance with the applicable laws and regulations of the Republic of China (Taiwan).
14.2 With respect to any dispute arising out of or in connection with the Application or these Terms, you agree that the parties shall first seek to resolve the dispute through amicable negotiations. If such negotiations fail and litigation is necessary, you agree that the Shilin District Court of Taiwan shall have jurisdiction as the court of first instance.
15. General Provisions
15.1 If any provision of these Terms is determined by a court or other judicial authority having jurisdiction to be invalid, voidable, or unenforceable, such determination shall not affect the validity or enforceability of any other provision of these Terms.
15.2 These Terms constitute the entire agreement between you and the Company with respect to the services provided through the Application and your use thereof, and supersede all prior oral or written agreements, representations, discussions, or documents, whether express or implied, between you and the Company. Any matters not provided for herein shall be supplemented and interpreted in accordance with the applicable laws and regulations of the Republic of China (Taiwan).
15.3 Without the Company's prior written consent, you may not transfer, assign, delegate, authorize, or otherwise cause any third party to assume all or any part of your rights or obligations under these Terms. The Company may transfer, assign, delegate, authorize, or otherwise cause any third party to assume all or any part of its rights or obligations under these Terms without obtaining your prior consent.
15.4 The failure, delay, or partial exercise by the Company of any right under these Terms shall not constitute a waiver of such right. Any waiver by the Company of any provision of these Terms shall not constitute a waiver of any other provision or of any subsequent breach of the same provision.
16. Contact Information
For any questions regarding these Terms, please contact the Company using the following contact information:
Email: eden@langlive.com
Address: 4F., No. 500, Section 5, Zhongshan North Road, Shilin District, Taipei City 111, Taiwan (R.O.C.)
Customer Service Hours: Monday through Friday, 10:00 a.m. to 6:00 p.m. (excluding national holidays)