Easy HRM Support Center

Welcome to Easy HRM Support!
We're here to help you get the most out of your attendance and leave management experience.

Getting Started

How to Login

1. Open the Easy HRM app

2. Enter your email address provided by your HR department

3. Enter your password

4. Tap "Login"

Note: Login credentials are provided by your company's HR administrator.

How to Check-In

1. Open the app and go to the Dashboard

2. Tap the "Check-In" button

3. Your check-in time will be recorded automatically

How to Check-Out

1. Go to the Dashboard

2. Tap the "Check-Out" button

3. Your check-out time will be saved

Leave Management

How to Apply for Leave

1. Tap on "Apply for Leave" from the menu

2. Select "Leave Type" (Sick Leave, Casual Leave, etc.)

3. Choose "Start Date" and "End Date"

4. Enter the "Reason" for leave

5. Tap "Submit Request"

Your request will be sent to your manager for approval.

How to Check Leave Status

1. Go to "My Leaves" section

2. View all your leave requests with status:

   • ✅ Approved - Leave has been granted

   • ❌ Rejected - Leave request denied

   • ⏳ Pending - Awaiting approval

Dashboard Overview

Your dashboard shows:

📊 Monthly Summary

• Total Working Days

• Days Attended

• Leaves Approved

• Leaves Rejected

📢 Recent Announcements
Stay updated with company news and important notices

Profile Management

View Your Profile

1. Tap on "Profile" icon

2. See your details:

   • Name

   • Email

   • Phone Number

   • Department

   • Role/Position

   • Employee ID

Note: To update profile information, contact your HR administrator.

Troubleshooting

Cannot Login?

✅ Check your internet connection
✅ Verify email and password are correct
✅ Contact your HR department to reset password

Check-In Not Working?

✅ Ensure you have internet connectivity
✅ Try closing and reopening the app
✅ Check if you're already checked in

Leave Request Not Submitting?

✅ Make sure all required fields are filled
✅ Check your internet connection
✅ Verify selected dates are valid

App Crashing or Freezing?

✅ Update to the latest app version
✅ Clear app cache from device settings
✅ Restart your device
✅ Reinstall the app if problem persists

Frequently Asked Questions (FAQs)

Q: Who provides my login credentials?

A: Your HR department or company administrator creates your account and provides login details.

Q: Can I change my password?

A: Contact your HR administrator to reset or change your password.

Q: How do I know if my leave is approved?

A: Check the "My Leaves" section for real-time status updates.

Q: What if I forget to check-out?

A: Contact your HR department to manually update your attendance record.

Q: Can I edit my submitted leave request?

A: No, once submitted you cannot edit. Please cancel and create a new request if needed.

Q: Is my data secure?

A: Yes, all data is encrypted and stored securely. See our Privacy Policy for details.

Q: Can I use this app on multiple devices?

A: Yes, you can login from any device using your credentials.

Contact Support

Need more help? We're here for you!

Email Support

📧 support@easyhrmsybc112.com
Response time: Within 24-48 hours

Phone Support

📞 +92-349567743
Available: Monday - Friday, 9 AM - 6 PM PKT

Company HR Department

For account-related issues, contact your company's HR administrator directly.

Feature Requests & Feedback

We value your input! If you have suggestions for improving Easy HRM:

💡 Email us at: feedback@easyhrm.com
📝 Share your experience in reviews

System Requirements

iOS Requirements

• iOS 13.0 or later

• Compatible with iPhone and iPad

Android Requirements

• Android 6.0 or later

• Minimum 50 MB free storage

Updates & What's New

Version 1.0.0 (Current)

• Initial release

• Attendance tracking

• Leave management

• Company announcements

• Profile management

Stay tuned for future updates with exciting new features!

Legal & Privacy

📄 Privacy Policy
📄 Terms of Service
📄 Data Security

© 2025 Easy HRM. All rights reserved.

Thank you for using Easy HRM! 🎉