Chat smarter — use WhatsApp on your computer today!
Using web.whatsapp.com is one of the best ways to chat directly from your computer — but sometimes, it might stop working. If you’re unable to scan the QR code, load messages, or stay connected, don’t worry! Here are some quick and simple fixes to help you get WhatsApp Web running smoothly again.
Weak or unstable internet connection.
Outdated browser or WhatsApp app.
Browser cache or cookies issue.
QR code not scanning properly.
Phone not connected to the internet.
Step-by-Step Fixes for WhatsApp Web Issues
1️⃣ Check Your Internet Connection
Make sure both your phone and computer are connected to a stable Wi-Fi or data network. WhatsApp Web won’t work if your phone loses internet connectivity.
2️⃣ Refresh or Reopen web.whatsapp.com
Close the browser tab and open web.whatsapp.com again.
If the QR code doesn’t appear, clear the browser cache and reload the page.
3️⃣ Update Your Browser
Ensure you’re using the latest version of Chrome, Firefox, Edge, or Safari. Older browsers may cause compatibility issues.
4️⃣ Re-link Your Device
On your phone, open WhatsApp → Linked Devices → Log Out from All Devices.
Then re-scan the QR code at web.whatsapp.com.
5️⃣ Keep WhatsApp Updated
Check for updates in the Google Play Store or Apple App Store. Older versions might not support new web features.
6️⃣ Disable VPN or Proxy
If you’re using a VPN or proxy, turn it off. Sometimes, these services block WhatsApp servers and prevent syncing.
Q1. Why is WhatsApp Web not loading on my computer?
A: This can happen due to poor internet, browser cache, or outdated software. Try refreshing and reconnecting your device.
Q2. Why is my QR code not scanning?
A: Clean your camera lens, ensure enough light, and keep your phone steady while scanning.
Q3. Do I need my phone to stay online?
A: Yes, WhatsApp Web mirrors your phone’s connection, so your phone must be online.
Q4. Can I use WhatsApp Web on multiple devices?
A: Yes! With the new multi-device feature, you can use it on several browsers without keeping your phone connected.