1. CUSTOMER FIRST : A successful nail technician has the patience to work diligently and pay close attention to the customers, provide high quality service, treat them to the level of service that they’d be proud to tell their friends and family about you!
2. PASSION FOR NAILS : Pleasure in the job puts perfection in the work. Demonstrate your capacity to learn new things by embracing challenges.
3. INTEGRITY : Treat others with dignity and respect at all times.
4. TEAMWORK : Create a healthy, happy & professional work culture here at Dynasty Nails
5. DIGNITY IN RESOLVING CONFLICTS : All conflicts must be discussed in a private room first, many situations demand privacy that allows for greatly expedited and enhanced conflict resolution to reach a decision. By doing this, we respect customer’s and employee’s state of mind leading to maintain a healthy tone at the workplace.
6. PROACTIVE WILLINGNESS TO TAKE ACTION : Taking proactive actions by nail technicians matters here at Dynasty Nails. All of you who have worked in other salons know that technicians exhibit responsibility by taking full ownership of the shared work such as answering phone calls, greeting customers, keeping the shop clean etc., you are required and valued for taking up shared work.
7. PRACTICE HIGHEST STANDARDS : Setting high standards of performance for self and others.
8. EARN TRUST : Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. They benchmark themselves and their teams against the best.
9. OPENNESS: Maintaining a level of honesty and openness with your customers can go a long way toward earning their trust and respect. A human touch, politeness, personality, and empathy are key human traits that make all the difference in creating an inviting customer experience.
10. LIVE A MEANING LIFE : Meaningful life connects people to a larger sense of purpose and value, making positive contributions, not only to your personal and spiritual growth, but also to society and the human civilization as a whole.