PRIVACY POLICY FOR DURAK ONLINE
Last updated: September 2, 2026
This Privacy Policy explains how Durak Online (“the App”, “we”, “us”, or “our”) collects, uses, stores, and shares information when you use the App.
Information We Collect
Depending on how you use the App, we may process:
• Account information, including an anonymous user identifier or, if you choose Google Sign-In, your name, email address, profile picture, and Google account identifier.
• Gameplay information, including your username, avatar, match history, game results, rating, virtual currency balance, purchased items, and game preferences.
• Device and technical information, including device model, operating system, app version, language, IP address, device identifiers, diagnostic information, crash reports, and performance data.
• Usage and analytics information, including app launches, screens viewed, gameplay events, advertising interactions, purchases, and feature usage.
• Advertising information, including advertising identifiers, consent choices, ad impressions, ad interactions, and information required to provide personalised, non-personalised, or limited advertising.
• Purchase information, including the purchased product, transaction status, purchase token, and transaction time. Payments are processed by Google Play. We do not receive or store your complete payment card details.
We do not directly request precise GPS location. Google and advertising partners may infer approximate location from your IP address or device information, subject to your consent and device settings.
How We Use Information
We use information to:
• provide, maintain, and operate the App;
• authenticate users and maintain accounts;
• enable multiplayer gameplay and save game progress;
• process and restore in-app purchases;
• provide virtual currency and purchased content;
• display and measure advertising;
• prevent fraud, abuse, cheating, and security incidents;
• diagnose crashes and technical problems;
• analyse and improve the App;
• respond to support and data deletion requests;
• comply with legal and regulatory obligations.
Advertising and Consent
The App uses Google AdMob to display advertisements.
Where required by law, the App requests your consent before using personal data for personalised advertising. You may consent, refuse consent, or manage individual privacy options.
Depending on your selection, you may receive personalised, non-personalised, or limited advertisements. You can review or change available advertising privacy choices through the privacy settings provided in the App.
Advertising partners may process device identifiers, IP addresses, advertising interactions, approximate location, and other information in accordance with their own privacy policies.
Google Privacy Policy:
https://policies.google.com/privacy
Google and Firebase Services
The App may use the following Google services:
• Firebase Authentication;
• Cloud Firestore;
• Firebase Analytics;
• Firebase Crashlytics;
• Google Sign-In;
• Google AdMob;
• Google Play Billing.
These services may process technical, account, analytics, diagnostic, advertising, and purchase information according to Google’s privacy policies and applicable data protection agreements.
Legal Bases for Processing
Where applicable, we process personal data based on:
• your consent;
• performance of a contract or provision of requested App functionality;
• our legitimate interests in operating, protecting, analysing, and improving the App;
• compliance with legal obligations.
You may withdraw your consent at any time where processing is based on consent. Withdrawal does not affect processing performed before consent was withdrawn.
Sharing of Information
We may share information with:
• Google and Firebase service providers;
• advertising partners listed in the AdMob consent interface;
• infrastructure and technical service providers;
• authorities where disclosure is legally required;
• professional advisers or parties involved in protecting our legal rights.
We do not directly sell your personal information.
Data Retention
We retain information only for as long as necessary to provide the App, maintain security, fulfil purchases, resolve disputes, comply with legal obligations, and enforce our agreements.
Following a verified deletion request, eligible account and gameplay data will normally be deleted or anonymised within 30 days.
Certain purchase, fraud-prevention, tax, security, or legal records may be retained where required by law.
Account and Data Deletion
You may request deletion of your Durak Online account and associated personal data by emailing:
info@esimhub.online
Use the subject line:
Durak Online Account Deletion Request
Include the email address connected to your account or other information necessary to identify the account.
After verifying the request, we will delete or anonymise eligible account and gameplay data within 30 days, except information that must be retained for legal, security, fraud-prevention, or transaction record purposes.
Deleting an account does not automatically cancel or refund completed Google Play purchases. Purchase and refund requests are also subject to Google Play policies.
Children’s Privacy
The App is not specifically designed to knowingly collect personal information from children below the applicable age of digital consent.
If you believe that a child has provided personal information without the required permission, contact us at info@esimhub.online so that we can investigate and delete eligible information.
International Data Transfers
Google and other service providers may process information in countries outside your country of residence.
Where required, appropriate safeguards are used for international transfers of personal data.
Security
We use reasonable technical and organisational measures to protect information.
However, no electronic transmission or storage method can guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
• access your personal data;
• correct inaccurate data;
• request deletion;
• restrict or object to processing;
• withdraw consent;
• request data portability;
• submit a complaint to a competent data protection authority.
To exercise these rights, contact us at:
info@esimhub.online
Changes to This Privacy Policy
We may update this Privacy Policy when the App, legal requirements, or third-party services change.
The updated version will be published on this page with a revised “Last updated” date.
Contact
App and service: Durak Online
Privacy and support manager: Durak Online Support
Email: info@esimhub.online