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You must do your prework daily- Feel free to work ahead. Make sure that you click through all pages of the module to ensure credit.
Daily schedule
Monday-Friday
6pm to 10pm EST
Day 1- 10/26/2020
Day 1- 10/26/2020
Day 1-Homework
Service Partner Awareness (Assigned prior to class)
Commitment Adherence (Assigned prior to class)
DSG Pre-Work (Assigned prior to class)
Day 1 Self Paced Modules in ACE (Due prior to class starting on 10/27/2020)
dAY 2-10/27/2020
dAY 2-10/27/2020
Day 2- Homework
Learning DSG Websites DSG: Day 2
Verification Process DSG: Day 2
Tech 101 DSG: Day 1
day 4- 10/29/2020
day 4- 10/29/2020
Day 4 Homework
CEP Reinforcement #2 DSG:
Intro to Order Placement (Sole Panel: New Orders)
Sole Panel: Pending Orders and AEC Codes
Day 5-10/30/2020
Day 5-10/30/2020
Day 5 Homework
Order Placement: BOPIS/Custom
Order Placement: Freight/LTL
Day 6 11/2/2020
Day 6 11/2/2020
Day 6-Homework
Order Placement Call Listening Activity
Quality Form & Scorecard Form
Order Placement Evaluation Assessments
Day 7- 11/03/2020
Day 7- 11/03/2020
Day 7 Homework
Sole Panel: Order Incidents and Reships
DSG QA Call Calibration
Order Placement Evaluation
Day 8-11/04/2020
Day 8-11/04/2020
Day 8 Homework
Sole Panel Practice Activity
WIZMO Call Listening Activity (self-paced)
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