You must do your prework daily- Feel free to work ahead. Make sure that you click through all pages of the module to ensure credit.
Class overview
Educating learners about the client, how to navigate systems, and how to use these tools to
resolve customer inquiries. This course is in-depth, and requires strong attention to detail, lengthy periods of intense concentration, and a great deal of learner involvement and class participation.
Daily schedule
Monday-Friday
6pm to 10pm EST
About me
Name: Broderick Bass
Nicknames: B , Brod, Broddy
Location: New Orleans, LA
Occupation: Accountant and Corporate Auditor
Arise: Been with Arise for 11 years have worked for Rogers, T-Mobile, Intuit, and Enterprise
Enterprise: Wave 1 Agent been with the program since October 2017. Currently certified as a Chat PF, QAPF, Curriculum SME, and Instructor
Hobbies: Traveling, Cooking, Tennis, Concerts, Plays, Acting and spending time with family.
Pet Peeves: People who don’t listen. People who won’t ask for help due to pride