Privacy Policy for DriveUSA 

Privacy Policy for DriveUSA

Effective Date: November 17, 2025

Last Updated: March 17, 2026

1. About This Privacy Policy

DEMROS WEST LLC ("we," "our," or "us") operates the DriveUSA mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using DriveUSA, you agree to the collection and use of information in accordance with this policy.

Contact Information:

• Company: DEMROS WEST LLC

• Email: driveusaservice@driveusallc.com

• Address: 8152 OConnor Dr, 2F, River Grove, Illinois, 60171

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, and encrypted password.

• Profile Preferences: Selected state for DMV content, language preference.

• Subscription Data: We collect your subscription status and purchase history. Note: We do not collect or store your full credit card numbers or bank details; these are handled exclusively by Apple or Google.

2.2 Usage & Technical Data

• Learning Progress: Quiz scores, practice results, and saved questions.

• Device Identifiers: IP address, Device Model, OS version, and Advertising IDs (e.g., IDFA for iOS and AAID for Android).

• Analytics: Firebase Installation IDs, screen views, and session duration.

2.3 Information We Do NOT Collect

We do not access your GPS/Location, Camera, Microphone, Contacts, or Health data.

3. How We Use Your Information

We use your data to:

• Provide personalized DMV theory and track progress.

• Manage subscriptions and prevent fraudulent access.

• Improve App performance via Firebase Analytics.

• Legal Compliance: To comply with law enforcement and protect our legal rights.

4. Third-Party Sharing & Services

We share data with the following service providers to operate the App:

• Google Firebase: For authentication, database hosting, and crash reporting. Data may be processed in the U.S. or other countries where Google maintains facilities.

• Payment Processors: Apple App Store and Google Play Store.

• Legal Requirements: We may disclose data if required by law or to enforce our Terms of Service.

We do NOT sell your personal data to third parties or data brokers.

5. Data Security, Retention, and Storage

• Security: We use HTTPS/TLS encryption and Firebase secure authentication.

• Retention: Account data is kept while active. Analytics are kept for up to 2 years. If you delete your account, data is purged within 30 days.

• International Transfer: If you access the App from outside the U.S., your data will be transferred to and processed in the United States.

6. U.S. State Privacy Rights (CCPA/CPRA, VCDPA, etc.)

Residents of California, Virginia, Colorado, Connecticut, and other states with active privacy laws have specific rights:

• Right to Know/Access: Request a report of what data we have collected.

• Right to Delete: Request permanent removal of your data.

• Right to Correct: Update inaccurate personal information.

• Right to Opt-Out: We do not "sell" or "share" data for cross-contextual behavioral advertising as defined by the CCPA.

• Notice at Collection: We collect Identifiers and Usage Data primarily for account functionality and app improvement.

To exercise these rights, email: driveusaservice@driveusallc.com.

7. Subscription Transparency & Refunds

• Billing: Subscriptions automatically renew unless canceled through your Apple ID or Google Play settings.

• Refunds: All financial transactions are managed by Apple/Google. We cannot directly issue refunds for App Store or Play Store purchases.

8. Dispute Resolution & Governing Law

To the extent permitted by law, any dispute arising from this Privacy Policy shall be governed by the laws of the State of Illinois. * Arbitration: You agree that any dispute will be resolved through individual binding arbitration, rather than in court.

• Class Action Waiver: You waive the right to participate in a class-action lawsuit or class-wide arbitration against DEMROS WEST LLC.

9. Children’s Privacy (COPPA)

DriveUSA is intended for users seeking a driver’s license (typically ages 15+). We do not knowingly collect data from children under 13. If we discover such data, it will be deleted immediately.

10. "Do Not Track" (DNT) Signals

Our App does not currently respond to "Do Not Track" (DNT) signals as there is no uniform industry standard.

11. Changes to This Policy

Significant changes will be notified via in-app alert or email. Your continued use of the App after an update constitutes acceptance of the new terms.