Examples:
Hospitality Program Recruitment Expansion: Led a multi-pronged recruitment strategy resulting in 29 new high school prospects, four information sessions, a customized interest form, and new credential pathways. This significantly elevated program visibility and built a stronger enrollment pipeline.
Instructional Innovation & Equity-Based Assessment: Integrated the ASQ framework, redesigned rubrics, and piloted equitable grading practices across multiple courses. These efforts improved student engagement, clarity in feedback, and performance consistency.
Professional Development Leadership: Coordinated and led the PDW for Fall 2024 and Spring 2025, launched AI-focused workshops, and spearheaded neurodiversity programming. These initiatives advanced CETL’s mission and equipped over 300 faculty with forward-facing instructional tools.
Food Safety Certification Expansion: Spearheaded the expansion of the Food Safety Certification Program, certifying over 5,000 individuals, which led to a 20% increase in program revenue. This was a major project management success for the department.
On-Time Project Execution: Maintained a 95% on-time completion rate for all major projects, showcasing exceptional organizational and time management skills in handling complex and multi-phase initiatives.
SaaS Platform Integration: Led the integration of a new SaaS-based learning platform, resulting in a 50% increase in course completion rates and improved student engagement across the hospitality curriculum.
HIPs Implementation: Integrated High Impact Practices across courses, boosting student engagement and active learning outcomes.
Curriculum Overhaul: Led updates to CUA 1056 and 2055, improving course accessibility and content with new visuals and pre-recorded lectures.
Industry Collaboration: Represented Pikes Peak State College in hospitality groups like Pikes Peak Lodging Association, enhancing industry partnerships and curriculum relevance.
High-Impact Learning Practices: Implemented High Impact Practices (HIPs) across key courses, including experiential learning and collaborative practices, which significantly enhanced student engagement and real-world application of course material.
Curriculum Overhaul & Course Accessibility: Led a comprehensive review and restructuring of hospitality courses, including updating CUA 105 and 255 to ensure accessibility and enhance course content through new visuals and pre-recorded lectures.
Professional Development & Peer Review Integration: Actively participated in five professional development workshops, applying the insights gained to improve teaching practices. Also implemented feedback from peer reviews to elevate course delivery and student outcomes.
Pandemic Adaptation & Online Course Development: Successfully transitioned multiple hospitality courses to online formats, incorporating guest speaker interviews and virtual site tours. This swift adaptation ensured uninterrupted learning despite the challenges posed by the pandemic.
Hospitality Advisory Board Creation: Led the establishment of the PPCC Hospitality Advisory Board, which included high-profile industry leaders. This initiative provided valuable feedback for curriculum development and strengthened industry ties.
Program Development & Accreditation: Developed the Hospitality Program’s mission statement and curriculum, which led to the creation of a two-year Associate of Applied Science degree in Hospitality Management. This milestone included hiring key instructors and building stakeholder support.
Developed and implemented a comprehensive "Train-the-Trainer" workshop within 12 months, successfully coordinating curriculum design, workshop delivery, and logistical execution to enhance the company’s training capabilities.
Published the Food Protection Manager Certification Guide, playing a critical role in maintaining Nutri-Rific’s competitive edge in the food safety certification industry, by collaborating with subject matter experts to ensure content accuracy and relevance.
Led the integration of SaaS learning platforms (Moodle, LifterLMS), expanding client training coverage by 73% and demonstrating strategic use of technology to improve learning outcomes and client engagement.
Secured New Clients: Successfully acquired prestigious clients, including SpaceX, NASA (Houston), Dubai Municipality of Food Safety, and CBS, expanding Nutri-Rific’s market reach.
Tailored Training Programs: Customized training solutions for high-profile clients, leading to a 15% increase in client satisfaction.
Strengthened Long-Term Business Relationships: Fostered lasting partnerships through direct engagement and feedback-driven program adjustments, enhancing Nutri-Rific's reputation in the industry.
Food Safety Certification Program Expansion: Led the successful certification of over 5,000 participants, expanding Nutri-Rific’s reach and solidifying its leadership in food safety.
SaaS-Based Learning Platform Integration: Implemented a new SaaS-based learning platform, increasing training capacity by 50% and improving the user experience for learners.
Increased Team Performance: Launched professional development initiatives that boosted team performance by 15%, empowering staff to take on leadership roles and enhance decision-making.
Food Safety Management Certification Development: Led the development of a new certification program, expanding Nutri-Rific’s customer base by 20%.
Process Automation for Certification Tracking: Implemented a process automation system that reduced manual data entry time by 40%, improving operational efficiency.
Strategic Growth and Team Expansion: Developed a strategic growth plan that expanded the Learning Department by 20%, increasing the company's training capacity and service delivery.
Train-the-Trainer Program: Developed and implemented a comprehensive Train-the-Trainer program that certified over 2,000 participants, significantly enhancing Nutri-Rific’s educational outreach.
Operational Efficiency Project: Spearheaded a cross-departmental initiative, improving operational efficiency and project turnaround times by 30%.
Technology Integration for Learning Platforms: Consolidated multiple learning systems, reducing technical overhead by 25% and improving the overall user experience for both students and instructors.
LMS Upgrade: Led the successful upgrade of Nutri-Rific’s Learning Management System, improving course delivery efficiency by 40%.
Automated Certification Tracking: Developed an automated certification tracking system, improving accuracy by 20% and reducing manual data entry errors.
New Partnerships: Facilitated strategic partnerships that contributed to a 15% growth in Nutri-Rific’s market share.
Expansion of Online Certification Programs: Introduced three new online certification courses, reaching over 500 new trainees and expanding Nutri-Rific’s market presence.
Leadership Training for Managers: Launched a leadership training program that resulted in a 20% improvement in team performance and delivery times.
System Upgrade for Project Tracking: Improved resource allocation by increasing tracking accuracy by 25% through system upgrades.
Development of the First Online Food Safety Certification Program: Spearheaded the design and implementation of Nutri-Rific’s first fully online certification program, increasing learner accessibility by 35%.
Project Tracking System Implementation: Improved project completion rates from 85% to 98% by introducing a comprehensive project tracking system.
Client-Specific Workshops: Led the creation of customized food safety workshops for corporate clients, boosting client enrollments by 15%.