I read your post and agree that there is definately a problem. I downloaded their mobile app because I want to make mobile deposits. As you stated, when I sign on, everything works, it appears that the sign on worked just fine. Then I get the notice: You must sign onto wellsfargo.com and answer a security question and then return to the mobile sign on. I spoke to their representative on the phone and they (WF) don't have a clue what the problem is. I find this unacceptable that a bank of this size cannot get their act together and get this mobile app problem fixed. I might have to move my business.P.S. I've tried everything from deleting and reinstalling the app to resetting my security questions in the Wells Fargo account. This is a glitch that has something to do with how the account is set up.
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