Running a business can move beyond the checkout counter. With talech, U.S. Bank combines banking, payments and software to offer clients a simpler all-in-one experience helping them manage and run their business more easily every day. In a new survey conducted by U.S. Bank, 82% of small business owners said that simplifying digital solutions would reduce stress in their day-to-day operations.
U.S. Bank acquired talech in 2019, and the product evolution includes the launches of talech Mobile in 2021 and talech Register in 2022. Tim Schweitzer, vice president, Product Management for talech Terminal, answered questions about the next generation of talech solutions and what clients are saying.
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The talech Terminal is much more than a piece of hardware; it is a simple and powerful point-of-sale system that allows business owners to accept payments anywhere, anytime, saving them time and money.
With the previous launches of talech Mobile and talech Register, we learned what worked well for clients who run their businesses from personal phones and those who run their businesses from countertop devices.
Prior to the Terminal launch, talech software was never the default on the hardware we sold. This is the very first time that talech is both the default and only software on a dedicated piece of hardware.
With talech as the default, clients use our software to run and manage their businesses more efficiently. We can now provide full capabilities in a small, dedicated form factor with tailored experiences for hardware, software, payment processing and banking services.
Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.
Pursuant to the Securities Exchange Act of 1934, U.S. Bancorp Investments must provide clients with certain financial information. The U.S. Bancorp Investments Statement of Financial Condition is available for you to review, print and download.
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talech is an American cloud-based software company based in Palo Alto, California.[1] The company makes software that is at the centre of point of sale systems for restaurants, bars, retail outlets and professional services. The software runs on the iOS and Android operating systems and functions on iPads and a variety of Android hardware devices.
talech was established in 2012 by Irv Henderson and Leo Jiang who continue to perform the roles of CEO and CTO within the company.[1] In September 2019, talech was acquired by US Bancorp.[2] The company also maintains offices in Scottsdale, Arizona, Dublin, Ireland and Kaunas, Lithuania.[1]
talech was founded in 2012 by Irv Henderson and Leo Jiang who had worked together previously at Yahoo.[1] The company grew steadily, focusing initially on the North American market where they acquired customers through referral partnerships with Chase, Bank of America Merchant Services, Elavon and USA E-pay. In 2014, the company opened an office in Dublin to serve the European market where they operate referral partnerships with Bank of Ireland Payment Acceptance, AIB Merchant Services and Elavon Europe.
talech operates on the iPad family of devices where it works with a variety of hardware options such as cash drawers, barcode scanners, digital weighing scales, Epson and Star Micronics printers and Ingenico card readers. It also works on Android powered devices such as the Poynt and Ingenico-built, Moby line of point of sale solutions.
< Go Back Company Websitetalech.comCompany ContactContact UsSolutionstalech is a strong fit for multiple segments including retail, QSR, fast casual, full service restaurants and bars. In addition, talech is a good fit for many additional segments such as outdoor and mobile merchants, venues, yogurt shops and home and garden businesses. talech is designed to scale from a small store to a large multi-location business. talechtalech brings the power of data to small and medium-sized businesses in the form of intuitive and intelligent software. talech solutions allow businesses to simplify operations, get key insights and make better decisions.
A kitchen display system (KDS) is a screen or set of screens that pair with your talech POS to display orders in your kitchen or food prep stations. A KDS can replace paper ticket printers, handwritten orders, or verbally calling items that need to be prepared. Finding a KDS for talech can help your employees stay organized, improve your speed of service, and reduce errors in order production.
Kitchen display systems are more than just digital printers. By capturing and displaying order information digitally kitchen display systems can unlock a host of features that improve the efficiency of your kitchen operations. Some of the added benefits of a talech-compatible KDS include:
Slow speed of service is one of the top complaints from unhappy customers. Many kitchen display systems use color-coded headers to display how long tickets have been open, and digital systems can also provide valuable real-time metrics to operators. Staying on top of ticket times helps your kitchen deliver orders faster, which results in more satisfied customers.
Established in 2012, Palo Alto-based talech provides software that enables businesses to manage multiple operational tasks, such as order management, inventory and staff reporting, customer management, business insights and payments processing, in a single, integrated POS system. The company currently serves more than 8,000 restaurants, retailers and professional services companies, boasting $2.3 billion in processing volume, according to a press release.
Derek White, chief digital officer at U.S. Bank, said this latest acquisition is one of several ways that U.S. Bank is boosting its digital expertise in an effort to provide better service to its customers.
Our Fishing Tackle/Outdoor storefront started small (less than 1,500 different product SKU's).
When we first launched, Talech served our needs well, and would have continued to serve our needs. However, our business grew and we now maintain 8,000+ product SKU's. Unfortunatly for our situation, Talech's inventory management systems didn't grow with our company's growth. Large reports are difficult to obtain, and when we require special reports, it can be challenging to acquire them.
This software is great to use if you do not plan to continually carry large quantities of inventory (Under 2,000 SKU's).
This is not a hard rule of course, just our experience with this software product.
Talech can easily tackle small-scale inventory management and POS needs. User-friendly, and is easy to train new staff members to operate proficiently in.
Software interface is minimal and easy to navigate.
Inventory reports are difficult to customize, but can be done by calling/emailing Talech directly. Would like to see Talech improve in their report system with more features and user-customizable reports.
We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.
I love the ease of use, and how within minutes of using it, I already had the hang of it. There weren't any features that I wasn't made aware of by the software immediately, because it's all out in plain view rather than some backdoor menu. It's responsive and I love the fact I can keep up with my customers, and their data with it including sending out emails to them periodically.
I really hate during a transaction that if you accidentally add an item or have a customer remove one from their cart that you have to trash the entire order. That slows the process, and keeps the customer from having a smooth checkout process. Honestly, it feels like sometimes due to the credit card machine that we are known as those guys who might be having problems today. That sucks lol. That's almost been enough where I have wanted to switch because its not our POS software but just one we use.
Thank you for your review and feedback, Spenser. I've shared your product feedback with the product team. Please continue to share your thoughts with us - we love to hear from you. Thanks for being a talech customer.
With talech for services, you can create a live booking site, streamline and organize client scheduling, send custom texts or emails to your customers and manage employee timecards all with one solution. 152ee80cbc
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