Policybazaar.com was founded in June 2008 by Yashish Dahiya, Alok Bansal, and Avaneesh Nirjar, starting out as an insurance comparison website.[11][9][12] At that time, the Indian insurance industry still lacked transparency and policies were mostly sold through agents.[8] Policybazaar started by listing the details of multiple insurance policies for customers to choose from.[8][13] It began as a price-comparison website,[8] and an information portal for learning about insurance and insurance programs. The website subsequently expanded to become a marketplace for insurance policies. In 2015, Policybazaar launched its app[14] for Android and iOS users.

In June 2021, Policybazaar obtained an insurance broking license from IRDAI and announced that it would set up 100 offline outlets across India. The company also surrendered its web aggregator license.[16][17]


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In 2021, Policybazaar moved from a policy price comparison website to an insurance selling operation. The company claims to process nearly 25% of India's life insurance and over 7% of the country's retail health cover.[8]

Policybazaar.com has tie-ups with insurance companies that help it procure information such as prices, benefits, insurance cover, etc. directly from the insurers. Users can use the Policybazaar website or app to research, compare and buy insurance policies from over 40 insurance providers. Policybazaar has companies, who offer car insurance, health insurance, life insurance, corporate insurance, and travel insurance as its business partners.

Policybazaar raised US$9 million from Intel Capital and Inventus Capital Partners in its Series A investment round.[11] Policybazaar raised US$5 million in its third round of funding in April 2013. This Series B investment was led by Inventus Capital Partners along with Info Edge and Intel Capital.[21][22][23] In May 2014, Policybazaar.com raised $20 million in a Series C round of funding from existing investors including Tiger Global Management.[23]

Policybazaar raised around $40 million in its Series D round of funding in April 2015 from Premji Invest, the personal investment vehicle of Wipro chairman Azim Premji. The Series D also attracted money from Steadview Capital and ABG Capital.[24][25] Policybazaar raised US$77 million in its Series E funding round. This was led by at least three new investors, including True North and IDG Venture Partners invested in this round. Also, several media reports claimed that Boston-based asset management firm Wellington Management Group invested in the online insurance aggregator.[26]

They provide personal relationship manager and I think it is always better to have someone on your side in case of settlement issues. So does having a relationship manager from Policybazaar actually help in dealing with the insurer or does the relationship manager ignore you once the policy is bought?

If policybazaar actually does help to settle the claims, then I can also consider insurance options that have great features but I was not considering earlier due to their poor claim settlement statistics.

I decided to go for the lowest bidder for zero dep, bumper to bumper policy for my Ecosport, since the different offers were too complicated to compare on other basis, and since the car has not run for the last six months, I decided to take up the low mileage offer of one company.

Also Policybazaar was no help in dealing with another insurer who contacted me telling me my Scala policy was cancelled after 10 months of issuing the policy. It seems the no claims statement I made was false.

The biggest problem with Policybazaar is, once the mobile number is shared, the tele marketing menace starts even after taking the policy & continues every year for renewal!! Even True caller helps only to a certain extent

Oh they are a pain. There was a mistake in my wife's term insurance policy data we entered. We had just made the payment and realized the mistake. Man, it took 5 months for them to cancel and refund the amount, mind you the processing had not even started with Insurer. We had actually left it but they kept calling asking us to do a new policy while the refund is being processed. That gave us leverage and we said first process the refund and then we will do it.

Insurers frequently reject health insurance claims, with approximately 25% facing rejection due to the policyholder's non-disclosure of pre-existing conditions such as diabetes or hypertension during purchase. An additional 25% of rejections occur when policyholders are unaware of coverage terms and attempt to claim for outpatient department (OPD) or other treatments not covered by the policy.

On a half yearly basis, operating revenue for the financial services group grew 37% to Rs 1,477.2 crore, and losses have narrowed by almost 12-fold in FY24 to Rs 33 crore, from the same period last year.

PB Fintech, the parent company of Policybazaar, reported sharp narrowing of losses in the fourth quarter at Rs 8.9 crore. The company had posted a loss of Rs 220 crore in the fourth quarter of last year and Rs 87 crore in the December quarter. Revenue from operations jumped 61% year-on-year to Rs 869 crore for the January-March period. The same stood at Rs 540 crore in the corresponding period of last year. PB Fintech Q4 Results: Loss narrows sharply to Rs 9 cr; firm breaks even at operating level

The company had reported a loss of Rs 204 crore in the year-ago quarter. The consolidated adjusted EBITDA was a positive Rs 23 crore for the first quarter, an improvement from negative of Rs 66 crore in the same quarter last year

Out of the 11 analysts covering the stock, nine of them have strong buy ratings while one has a buy and one has a hold rating. In the September quarter, the company had reported a narrowing of net loss to Rs 186.64 crore. Its revenue from operations surged 105.1% YoY to Rs 573.47 crore.

The Directorate General of GST Intelligence has served show cause notices to insurance intermediaries, including HDFC Bank, Go Digit Insurance, and Policybazaar, among others, for issuing fake invoices to claim input tax credit without providing any service. The investigation, initiated in 2022, has revealed an evasion of INR2,250 crore so far, with crackdowns on invoices raised from 2018 to March 2022.

Travel insurance covers two types of coverage: medical expenses and financial risks while traveling, such as loss of personal belongings, baggage, or passports. The choice of policy depends on the destination and duration of the trip, with senior citizens and students having specific requirements. Costs vary depending on geography, with the US being more costly for medical expenses than Singapore.

Many health insurance companies are offering innovative features to increase the attractiveness of buying health insurance. These features include lock-in premium, no claim bonuses, and treatment for critical illnesses abroad. A four-year waiting period for senior citizens has been reduced, and coverage now includes ABCD illnesses, such as diabetes. Health insurance companies are also offering day one cover and more coverage after 30 days, which are more expensive than a basic policy with a longer waiting period.

The Bima Sugam is a proposed one-stop-shop for all insurance-related queries, including policy purchase, claim settlement, and insurance advice. It is envisioned as a trusted platform by the regulator, IRDA, and customers can trust the product as it is being promoted by the regulator. The platform will be more like an Amazon-style platform where everybody can come together to transact. There will be buying and selling of products and after-sales service in the form of policy issuance

The fintech firm from the insurance industry space hit a fresh high of Rs 1,470 son after its listing on 17 November 2021 but failed to keep the momentum going. The stock closed at Rs 577 on 16 August, a downside of over 60 per cent.

Revenue from operations was up 61% YoY at Rs 869 crore, while credit disbursals saw a 53% YoY jump showcasing the company's potential growth in the credit market. The firm's core business adjusted EBITDA reached Rs64 crore during March, and its consolidated adjusted EBITDA stood at Rs 28 crore.

The Securities and Exchange Board of India cut the lock-in period for investors who purchase shares in a pre-IPO issue, or promoters' shareholding in excess of 20%, to six months from one year effective from April this year.

Online insurance aggregator and brokerage platform PolicyBazaar has demonstrated a strong growth during the last two financial years: FY22 and FY23 as the firm registered nearly three-fold growth in its topline to Rs 2,558 crore in FY23 from Rs 886 crore in FY21.

Coming to its collections, PolicyBazaar made around 50% of its operating revenue from insurance web aggregator services during FY23. These collections surged 60.6% to Rs 1,268 crore in FY23 from Rs 789.5 crore in FY22.

The remaining operating income came from other services which stood at Rs 1,290 crore in FY23. It also earned Rs 259 crore from non-operational activities which pushed its overall revenue up by 81.7% to Rs 2,817 crore in FY23.

Employee benefits accounted for 46.6% of the total expenses which increased 22.6% to Rs 1,539 crore in FY23 from Rs 1,255 crore in FY22. Advertising-promotion was another major cost and inclined 57% to Rs 1,357 crore during the year from Rs 864 crore in FY22.

Started his professional career from an edtech startup, Harsh has more than four years of experience with the startup ecosystem. He loves to play with numbers, chase data-driven stories and coin new terms. Currently based in Gurugram, he can be reached at [email protected]

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