Modernize your service desk with intelligent and automated ticketing, asset, configuration, and service-level agreement (SLA) management; a knowledge base; and a self-service portal with secure remote assistance. SolarWinds offers an easy-to-use IT service management (ITSM) platform designed to meet your service management needs to maximize productivity while adhering to ITIL best practices.

The SolarWinds Orion Platform is a powerful, scalable infrastructure monitoring and management platform designed to simplify IT administration for on-premises, hybrid, and software as a service (SaaS) environments in a single pane of glass.


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In general, platform improvement will be for both modules and HCO. With the new architecture (SolarWinds Platform), its the same code but controlled through licensing, instead of uninstall/reinstall (the Orion Platform way).

I have seen mention of the an available upgrade to the 2022.3 platform. Can someone tell me how to upgrade to it? If I check the 'My Orion Deployment' section of the console, there are no upgrades available.....?

The Orion platform has evolved into the SolarWinds Platform. All the classic modules, bundles and the new HCO run on the SolarWinds Platform. All products are installed and functionality is controlled by licensing.

Orion is a software cloud platform for all your molecular design and simulation needs, eliminating the need to buy and maintain expensive infrastructure. No software to install, all you need is a web-browser. Simply log in and go!


The proprietary, hyper-redundant Orion platform integrates Freeus devices with cellular networks and monitoring centers.In addition to fueling the functionality of Freeus products, Orion also provides tools to help dealers manage their businesses.

The award-winning Orion IoT platform is a fully geographic redundant system, with Freeus and Orion data replicated between two geographically distant locations. Orion applications can seamlessly switch from one site to the other as needed without affecting dealers and customers.

Since the hack was discovered, SolarWinds has recommended customers update their existing Orion platform. The company has released patches for the malware and other potential vulnerabilities discovered since the initial Orion attack. SolarWinds also recommended customers not able to update Orion isolate SolarWinds servers and/or change passwords for accounts that have access to those servers.

HSBC has previously run blockchain bond trials. In 2020 it worked with the Singapore Marketnode tokenization platform to issue a S$400 million bond for agriculture firm Olam and is one of the launch partners for the Marketnode solution.

UPS (NYSE:UPS) today said it has enhanced its award-winning On-Road Integrated Optimization and Navigation (ORION) platform with Dynamic Optimization, which recalculates individual package delivery routes throughout the day as traffic conditions, pickup commitments and delivery orders change.

ORION, first deployed in 2012, provides drivers with the most efficient route for deliveries and pickups on more than 66,000 routes in the United States, Canada and Europe. In 2019, UPS added UPSNav to the ORION route guidance platform. UPSNav introduced detailed turn-by-turn directions to guide local delivery drivers, not just to addresses, but to specific package drop-off and pickup locations like loading docks that are not visible from the street.

The routing for UPSNav is based on the static ORION route drivers receive in the morning when starting their deliveries. Dynamic Optimization, the latest addition to the ORION platform, takes that benefit a big step further. It will update directions for drivers while they are on the road, based on changing conditions and commitments.

If you have several services or applications running across various platforms in your IT network, SAM is a must-have tool. When paired with NPM, SAM helps reduce the need to babysit systems to ensure smooth operation, and helps prevent you from wasting time troubleshooting via process of elimination.

Operating even version 2020.2.1 HF2 of the SolarWinds Orion platform may still carry some risk. The adversary enjoyed longstanding, covert access to the build process that SolarWinds uses for Orion, including to the code underlying the Orion platform. While the immediate known consequence of this access was the insertion of the malicious code into the affected versions of SolarWinds Orion, there may be other unknown consequences as well. The adversary can be presumed to be familiar with at least some aspects of the SolarWinds development and coding practices, as well as the SolarWinds Orion code itself (CISA is unable to assess the level of access the adversary may have had to other SolarWinds [non-Orion] code). Consequently, it is likely that the adversary is in a strong position to identify any potential (and as yet unknown) vulnerabilities in the SolarWinds Orion code that are unrelated to the inserted malicious code and may therefore survive its removal. This adversary has demonstrated the capability and willingness to exploit SolarWinds Orion to compromise U.S. government agencies, critical infrastructure entities, and private organizations. Agencies considering the use of the SolarWinds Orion platform should balance these risks against benefits of using these products to support agency network visibility.

Agencies that ran affected versions of SolarWinds Orion platform (Category 2 and Category 3) at any time prior to the issuance of ED 21-01 must conduct system memory, host storage, network, and cloud forensic analysis and hunt for indicators of compromise (IOCs) or other evidence of threat actor activity, such as secondary actions on objectives (AOO)11 as outlined in AA20-352A, such as user impersonation, privilege escalation, and data exfiltration.

The agency updates the SolarWinds Orion platform to at least version 2020.2.1 HF2 and install and update the host to the latest supported build of Windows Server 2019 (preferred) or Windows Server 2016, hardened to agency standards.

The agency configures logging to ensure that all logs from the host OS, SolarWinds platform, and associated network logs are being captured and stored for at least 180 days in a separate, centralized log aggregation capability.

V1 of this guidance included a single bullet that listed two platform versions for the same DLL. For clarity, v3 lists these platform versions that share the same DLL version number separately, as both are considered affected versions.

ED 21-01 and Supplemental Guidance v1 through v3 directed agencies to immediately disconnect or power down certain SolarWinds Orion platform versions from their network, conduct forensic investigation, and, for all SolarWinds Orion platforms that remained in operation, update the version and implement hardening requirements.

Orion continues release to release to focus on the usability of the platform. Orion is different from the standard Desktop Eclipse model, thus the guidelines listed for Eclipse projects from 2007 don't necessarily apply. Orion focuses on task oriented pages with easy linking to tasks related to the current page whether those are from the core Orion platform or extensions provided by plugins.

SolarWinds designs and sells network monitoring software. One of its network managements platforms, Orion, accounted for approximately 45 percent of SolarWinds' revenue. Between 2019 and 2020, SolarWinds experienced a two-year long cybersecurity incident where the threat actor inserted malicious code into the Orion products, which were then sold to more than 18,000 customers globally. The SEC's Complaint alleges that between 2018 and 2021, the Company and the CISO misled investors about the strength of its cybersecurity protocols, which were allegedly not reasonably designed to protect its critical assets, including Orion. Furthermore, the SEC alleges that the Company and the CISO misled investors about the incident and its impact.

According to the SEC, contrary to its public statements, SolarWinds did not follow a majority of the controls laid out in the NIST Framework and had "no program/practice" in place for a majority of the controls. In addition, the SEC alleges that SolarWinds, contrary to its disclosures, did not follow an SDL process for its software platforms, including Orion. After an engineer pointed out to senior managers that the SDL section in its public statements was false, SolarWinds made a plan to incorporate and roll out an SDL. But per the SEC, "taking steps to implement an SDL is a far cry from presently employing an SDL as represented."2 In addition, the SEC alleged that while SolarWinds claimed it had a strong password policy, in reality it failed to enforce or comply with its own password policy on multiple occasions. Finally, the SEC alleges that the Company had poor access controls, granting employees unnecessary "admin" rights and privileges to more systems than necessary for their work. In fact, in June 2018, a security gap related to access to the virtual private network (VPN) was identified whereby a user could evade the Company's data loss prevention software by logging into the VPN network from a personal device. Despite the warnings of this risk, the CISO failed to escalate the matter or remediate this vulnerability.

SolarWinds subsequently suffered a cyberattack whereby the threat actors used the VPN on an unmanaged third-party device to steal credentials and to exfiltrate employee and customer data. The threat actors then inserted malicious code into the Orion software that impacted thousands of SolarWinds' customers by enabling access to SolarWinds' customers' systems. According to the SEC, after the Company and the CISO learned of the increased threats and attacks against customers, the Company's public filings remained silent on those issues. For example, in May 2020, the SEC alleged that a US government agency alerted the Company and the CISO that the Orion software was attempting to contact unknown websites and asked the company the investigate the issue. The subsequent internal investigation, although finding numerous vulnerabilities, failed to discover the root cause of the malicious activity or otherwise remediate the issue and protect the Orion platform from future attacks. Nevertheless, the Company's public statements in this time period did not address these issues. e24fc04721

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