Apple MacBooks with Thunderbolt 3 ports running macOS Catalina 10.15.5 or newer have a battery health management feature that can prevent the MacBook from charging to 100%. If your MacBook has this feature, turn it off before beginning calibration.

Figure 2: Full-discharge and full-charge flags. Calibration occurs by applying a full charge, discharge and charge. This is done in the equipment or with a battery analyzer as part of battery maintenance.


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Remember there are two different (but connected) systems at play, the battery management system, which monitors and controls the health of the battery, and the software user interface (and associated power control software), which reads data from the former to display an indication of battery charge status and level and respond to various flags (like shut down when the discharge flag is set).

If you are experiencing incorrect or inconsistent battery level, quick battery discharge, slow or erratic charging speeds, or sudden power off or rebooting, a battery calibration could correct the problem.


I have provided the FAQ article below to serve as a guide on how to do the calibrations, although this is for our SmartUPS unit the procedure is almost the same. Regarding the load, you can plug a different load aside from the light bulb in order to reach the 30% requirement.

iOS 14.5 includes an update where the battery health reporting system will recalibrate maximum battery capacity* and peak performance capability on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max to address inaccurate estimates of battery health reporting for some users. Symptoms of this bug include unexpected battery drain behavior or, in a small number of instances, reduced peak performance capability. This inaccurate battery health reporting does not reflect an issue with actual battery health.

While the battery health reporting system is recalibrating, you will see a message in Settings > Battery > Battery Health. Recalibration of maximum capacity and peak performance capability happens during regular charge cycles, and this process might take a few weeks. The displayed maximum capacity percentage will not change during recalibration. Peak performance capability might be updated, but this might not be noticeable by most users. If a previous degraded battery message was displayed, this message will be removed after updating to iOS 14.5.

In a small number of instances, recalibration might not be successful and a new battery service message will appear. If this occurs, an Apple Authorized Service Provider can replace the battery free of charge to restore full performance and capacity. This does not indicate a safety issue and your battery can still be used.

* Maximum battery capacity is determined using a set of algorithms and measurements taken during use. Over time, these algorithms might be updated to provide the best estimate of maximum battery capacity.

Recalibration for maximum capacity and peak performance capability will happen over time with regular charge cycles. If the process is successful, the recalibration message will be removed and your maximum capacity percentage will be updated.

If a previous degraded battery message was displayed, this message will be removed after updating to iOS 14.5. Recalibration for maximum capacity and peak performance capability will happen over time with regular charge cycles. If the process is successful, the recalibration message will be removed and your maximum capacity percentage will be updated.

This message does not indicate a safety issue. Your battery can still be used. However, you might be experiencing more noticeable battery and performance issues. An Apple Authorized Service Provider can replace the battery free of charge to restore full performance and capacity. Learn more about getting service for your battery.

Because current battery health reporting might be inaccurate, we advise waiting until the recalibration process completes to contact an Apple Authorized Service Provider. If your device is covered by warranty, AppleCare+, or consumer law, service coverage for a battery with this issue will be temporarily extended to cover your recalibration period. If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max recommends battery service after recalibration, contact Apple Support to learn more about service options. If your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

You can also contact Apple Support if you previously paid to service an out-of-warranty battery for your iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max after seeing a battery health degraded message or experiencing unexpected battery behavior.

Hello, I have recently bought a Thinkpad X220, it works fine, but there's this weird issue. The battery goes down very quickly, after 1 hour it is at 10%, though, when it reaches 7%, it completely stops going down, and lasts for atleast another 30 minutes. I don't think the battery is actually at 7%, is there anything I can do to fix this? Thanks.

For Thinkpads you can use TLP, including a recalibration option. Depending on how old your battery is and whether it has 6 or 9 cells you should at least have 4 to 5 hours to work at normal load. My X220 has about 3 to 4 hours with about 65% capacity left (original battery from 2011).

This looks like a replacement battery and not an authentic, original ThinkPad battery. (I think the originals were made by LG). You need to install tp-smapi to view the cycle count. But it looks like the battery has a lot of dead cells already. The full design is 57720 but now you can only get 25130 as full. Also the charge is already 96% but that charge is only 43% capacity which reflects what the full energy says. 

I think it's just an old battery and this already looks like a replacement battery (you can't expect a laptop battery to last 10 years).

You can install acpi_call kernel module for recalibration as recommended but there's probably very little improvement that will take effect.

You can consider just getting a new battery and use this as a spare.

A while back, my Back-UPS ES 700/BE700G/BE700G-GR (what's up with all the synonymous model number?) started flashing alternate green and red lights, with a constant alarm tone, indicating that the battery needed to be replaced. Since the 3+ years old battery was reaching the end of its expected lifetime, I replaced the battery with a new one. But with the new battery fully charged, the unit reports only about 5 minutes of capacity while on battery power (with no load), as opposed to nearly 50 minutes with the old battery (with quite a lot of load).

I suspect that I have to perform a battery calibration, but I can't find any information about how to do that on the BE700G anywhere. I've tried the battery calibration procedure for the Smart-UPS series ( ), but to no avail. I charged the new battery for 16 hours as recommended before I attached any load to the unit.

Following up on my own post, it looks like the battery is OK. Even though the unit is reporting no power left (see attached screenshot), its able to keep a desktop computer, external monitor, laptop, two lamps, and a cell phone charger going for a good 20 minutes before the power actually runs out.

The runtime calibration you performed should have resolved the issue but unfortunately it did not. I suggest running the UPS on battery and checking the available runtime. Most likely once on battery the UPS will post the correct available runtime.

I've done this a couple of times already during troubleshooting. The unit runs fine on battery power with high load (it ran for well over 20 minutes while powering a desktop computer, external monitor, laptop, two lamps, and a cell phone charger before the battery was empty). The UPS still doesn't post the correct available runtime.

From within the PowerChute software, look for the option to indicate that you've replaced the battery and take it, if you haven't already done so. (Not all models support such, but I believe yours to be one that should.) You'll be asked to confirm that you wish to do so.

It hasn't happened often, but I've seen a few other APC Back-UPS models (including one that did so right after being taken out of the box) where screwy runtime values were reported. "Braindeading" them didn't help, but indicating that the battery had been replaced did. I'm not sure why, since the only obvious change is to the battery replacement date stored within the UPS.

@william I can't find any option to indicate that the battery has been changed. My particular models seems dumb as a rock, I can't really do anything in the PowerChute software except look at the (wrong) battery values reported.

I suspect something may have gone goofy in your PowerChute installation. The120 volt (US/Canada) version of your UPS definitely does support the concept of a battery replacement date. I'd be greatly surprised if the 220/240 volt versions of that UPS did not. (Even the lowly 350 VA "plugstrip" UPS that's sold here has the battery replacement date flag and value.)

"Braindeading" a UPS involves safely powering down any attached load, disconnecting the load, and removing all power from the UPS, including its battery. Once all of this has been done, you'd hold down the power button for a few seconds. Then you'd reconnect the battery, reattach line power, and reconnect all your loads. If something is messed up in the UPS's microcontroller, this will generally clear it out and restore proper operation. What it won't do is reset any incorrect flags or values that have been set within a ROM inside the UPS.

Since the manual runtime calibration did not update the UPS there is nothing else that can be done. You have the options of using as is or replacing. Since the UPS is supporting the load when it switches to battery I suggest using as is. ff782bc1db

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