Support

Contact DoseState Support

For help with DoseState on iPhone or Android, email oleksandr.solodovnikov@gmail.com.

Developer: Oleksandr Solodovnikov. We aim to respond as soon as reasonably possible.

Report a problem

Include your DoseState app version, iOS or Android version, phone model, what happened, the steps to reproduce it, and any error message. Please leave medication names, records, exported history and other sensitive health information out of your first message.

When you contact us, we receive the information you voluntarily include and use it to respond to and resolve your request.

Reminder troubleshooting

On iPhone

Open Settings → Notifications → DoseState and check that Allow Notifications is enabled. Also review Focus and other system notification settings.

On Android

Open your phone’s Settings → Apps → DoseState → Notifications and allow notifications. Menu names vary by device. Check that your device settings allow DoseState to show scheduled reminders.

On both platforms, check the medication schedule and reminder settings inside DoseState. You can still record doses and review History when notifications are off. Notification delivery never confirms that medication was taken.

Medication records and certainty

Does DoseState know whether I took my medication?

No. DoseState records what you enter or explicitly confirm. Starting a dose, time passing and notification interactions do not independently verify medication use. Unsure stays separate from Confirmed and Not taken.

Where are my records stored?

Medication records are stored locally on your device. No account is required, and DoseState does not provide cloud sync. Deleting the app, deleting local records or erasing your device can permanently remove that information.

How do I export medication history?

Open History, choose the period or view you want to review, and use the available export option to create a medication-history PDF. Keep exported files secure. A PDF is a readable copy, not a restorable app backup. Optional Health Context observations are not included in that PDF.

How do I delete my information?

Use the record deletion or app-data deletion controls available within DoseState. Deleting local data does not delete copies you previously exported or shared.

Medical and emergency notice

DoseState is an organizational and record-keeping tool. It does not provide medical advice, diagnosis, treatment, dosage recommendations or emergency services.

If you are unsure whether to take, repeat or skip medication, follow your medication instructions or contact your clinician or pharmacist. If you believe you are experiencing a medical emergency, contact your local emergency services immediately.

Privacy and product information

Read the DoseState Privacy Policy or explore DoseState and its store listings.

Use of DoseState is subject to the applicable terms, notices and disclaimers presented in the app.

Last updated: October 24, 2026.