Terms & Conditions

Terms and Conditions for DoctorApp

Last Updated: 27/02/2025

Welcome to DoctorApp. These Terms and Conditions ("Terms") govern your use of our mobile application ("DoctorApp") and any related services (collectively referred to as the "Services"). By downloading, installing, or using DoctorAPP, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the app.

1. Acceptance of Terms

By accessing and using DoctorApp, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Provided

DoctorApp is a healthcare platform that connects users with licensed medical professionals for appointment booking, telemedicine consultations, prescription management, and other health-related services.

DoctorApp does not provide medical advice, diagnosis, or treatment. All interactions with healthcare providers are solely between the user and the provider.

3. Eligibility

To use DoctorApp, you must:

• Be at least 18 years old or have parental/guardian consent.

• Provide accurate and complete personal information.

• Do not use the app for any illegal or unauthorized purpose.

4. User Responsibilities

As a user of DoctorApp, you agree to:

• Provide truthful and updated information when creating an account.

• Use the Services only for personal, non-commercial purposes.

• Comply with all applicable laws and regulations.

• Do not impersonate any other person or misrepresent your identity.

• Do not engage in any fraudulent, abusive, or inappropriate behavior on the platform.

5. Doctor Responsibilities

Healthcare providers using DoctorApp must:

• Be licensed and authorized to practice in their respective fields.

• Maintain patient confidentiality and comply with data protection laws.

• Provide honest, professional, and ethical medical consultations.

6. Appointment Booking and Cancellations

• Users can book, reschedule, or cancel appointments through the app.

• Cancellation policies may vary by doctor, and applicable fees may be charged.

• DoctorApp is not responsible for any delays, no-shows, or changes made by doctors.

7. Telemedicine Consultations

• Telemedicine is not a replacement for emergency medical services.

• Users should consult a healthcare provider in person for critical conditions.

• DoctorApp is not responsible for medical decisions made by healthcare providers.

8. Privacy and Data Protection

• We respect your privacy and protect your personal data in accordance with our Privacy Policy.

• DoctorApp uses encryption and security measures to safeguard user information.

• You consent to the collection, storage, and processing of your data as outlined in our Privacy Policy.

9. Payments and Fees

• DoctorApp may facilitate payments for consultations and services.

• All payment transactions are processed through secure third-party payment providers.

• DoctorApp is not responsible for disputes related to payments made directly to healthcare providers.

10. Limitation of Liability

• DoctorApp is a platform that facilitates healthcare access but does not guarantee medical outcomes.

• We are not responsible for any misdiagnosis, incorrect treatment, or any harm resulting from consultations with healthcare providers.

• DoctorApp is not liable for any indirect, incidental, or consequential damages arising from your use of the app.

11. Termination of Use

DoctorApp reserves the right to suspend or terminate your access to the Services if:

• You violate these Terms.

• You engage in fraudulent, abusive, or harmful activities.

• Required by legal or regulatory authorities.

12. Modifications to Terms

DoctorApp reserves the right to update or modify these Terms at any time. Changes will be posted in the app, and continued use after modifications constitute acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes shall be resolved in the courts of [Jurisdiction].

14. Contact Us

For any questions or concerns about these Terms, you can contact us at: Email: doctorsapp2025@gmail.com
Address: Rawalpindi

Thank you for using DoctorApp – Your Health, Your Convenience.