DoctorApp - Available on Google Play Store

Privacy Policy

Last Updated: 20/02/2025

Thank you for choosing DoctorApp ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application ("App") and services. By using DoctorApp, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with the best possible experience, we collect the following types of information:

1.1 Personal Information

Patient Name: To personalize your experience and identify you during consultations.
Patient Email: To communicate with you, send appointment confirmations, and provide updates.
Email Address: To create and manage your account.
Photo: To help doctors identify you during consultations and for profile customization.

1.2 Usage Data

Device information (e.g., device model, operating system, unique device identifiers).
Log data (e.g., IP address, app usage times, features accessed).
Location data (if enabled, to find nearby doctors and clinics).

1.3 Firebase Data Collection

We use Google Firebase to store and manage your data securely. Firebase helps us with:

Authentication: To securely manage user accounts and login processes.
Database: To store your personal information, appointment history, and medical records.
Analytics: To understand how users interact with the App and improve our services.

For more information about Firebase's privacy practices, please visit:

2. How We Use Your Information

We use the collected information for the following purposes:

To create and manage your account.
To facilitate appointment bookings and consultations.
To provide personalized healthcare services.
To communicate with you about appointments, updates, and promotions.
To improve the App's functionality and user experience.
To comply with legal obligations and protect our rights.

3. Data Storage and Security

Your data is stored securely on Google Firebase, which employs industry-standard encryption and security measures to protect your information. We implement additional safeguards, such as:

Regular security audits.
Access controls to limit who can view your data.
Secure transmission protocols (e.g., HTTPS) for data transfer.

While we take all reasonable steps to protect your data, no system is completely immune to risks. Please ensure you use strong passwords and keep your login credentials confidential.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

With Healthcare Providers: To facilitate your appointments and consultations.
With Service Providers: Such as Firebase, for data storage and analytics.
For Legal Reasons: If required by law or to protect our rights and safety.
With Your Consent: If you explicitly authorize us to share your information.

5. Your Rights and Choices

You have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out: Opt-out of promotional communications.

To exercise these rights, contact us at doctorsapp2015@gmail.com.

6. Children’s Privacy

DoctorApp is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: doctorsapp2025@gmail.com
Address: Islamabad, Pakistan

By using DoctorApp, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your healthcare needs.

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