Embedded Files
Disability Access Service (DAS) is a program offered at Disneyland theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.
Important Facts:
DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. (Mobility limitations will not qualify because all queues are wheelchair/scooter accessible, you can get your stroller tagged as a wheelchair at guest services if needed)
DAS doesn’t provide immediate access to experiences, but rather allows Guests to request a return time for a specific experience that is comparable to the current standby wait. This allows the Guest using DAS to enjoy other experiences in the park instead of physically waiting in the standby line.
The Guest who is requesting to use DAS must be present during registration (in person or live video call) and when redeeming a DAS return time at Walt Disney World theme parks. The Guest using DAS doesn’t need to be present when a return time is requested at an attraction or any Guest Relations location.
Once registered, DAS is valid for up to 60 days.
REgistering for DAS
REgistering for DAS
Eligible Guests can now pre-register for DAS Advance virtually with a Cast Member, using live video chat. Please note that you may pre-register as soon as 30 days in advance of a park visit, but no less than 2 days before arrival.
During the registration chat, you will be able to work with a Cast Member to book up to 2 one-hour return windows for select experiences using our new DAS Advance planning option (you may also make additional DAS selections on the day of your visit). Please note that all park visits must be within 30 to 2 days of the live chat.
Use the link below to register.
Pre Arrival
Pre Arrival
You can book up to 2 one-hour return windows for select experiences using our new DAS Advance planning option between 2 to 30 days prior to a park visit. These selections are in addition to the return times you can request throughout the day of your actual park visit.
How to Access the DAS Return Time Self-Selection ToolAfter entering a park, open the My Disney Experience app and sign in to your Disney account. Tap the “More” option at the bottom right of the welcome screen. Then, tap on the Disability Access Service (DAS) button to enter the self-selection flow. The tool can also be accessed from attraction detail screens.
Make DAS Advance selections. On the Day of Your Park Visit
Recommended: Guests using DAS can make return time selections right from the My Disney Experience app on the day of their park visit (including for other members of their party).
If additional assistance is required: Guests can also obtain return times directly from a Cast Member at any theme park Guest Relations or Guest Experience Team location.
The return time will be comparable to the current standby wait.
Please keep in mind that DAS return times are valid until the park closes or an attraction closes for the day. And a party can only hold one active DAS return time at once (not counting DAS Advance ride times). Any member of a DAS party can obtain a return time for the whole party, but the registered Guest using DAS must be present when the DAS return time is redeemed.
Page updated
Google Sites
Report abuse