Effective date: 02 Aug 2026 App: Direct Chat ("the App"), published by Patoliya Infotech ("we," "us," "our")
Package name: com.pi.whatsdirect
Direct Chat's After Call Automation feature shows a quick-action popup right after a call ends, so you can immediately message that number on WhatsApp, send an SMS, call it back, or save it as a new or existing contact without switching apps or typing the number in.
To show this popup, the app reads the single most recent entry from your device's call log the phone number, call direction (incoming or outgoing), duration, and time of that call solely to identify who the popup is for. It also monitors phone state to detect the exact moment a call ends.
Phone numbers you enter to start a chat, generate a QR code, or save as a Quick Reply. These are stored only on your device (local app storage) so your Recent and Quick Reply lists work — we do not upload them to any server we control.
Quick Reply messages you write. Stored locally on your device only.
Device and app diagnostics — device model, OS version, app version, and crash reports, collected via Firebase Crashlytics so we can fix bugs.
Usage analytics — which screens and features you use, collected via Firebase Analytics, to understand how the app is used and improve it.
Advertising identifier — Android's advertising ID (AD_ID permission), used by Google AdMob to serve and measure ads. See Section 5.
Push notification token — a Firebase Cloud Messaging token, used only to deliver notifications from us (e.g., update or feature announcements).
DirectChat's After Call Automation can show a quick "chat on WhatsApp" popup right after a call ends, so you can message that number without switching apps. To do this, the App requests two Android permissions:
Permission & Why we need it
READ_PHONE_STATE
To detect the exact moment a call ends.
READ_CALL_LOG
To retrieve the phone number of the call that just ended, so the popup knows who to chat with.
What we do NOT do:
We never access, record, or listen to call audio or content.
We never transmit call data, phone numbers from this feature, or call logs to any server. All of this processing happens entirely on your device.
This feature is entirely optional:
It is off by default until you explicitly grant both permissions.
You can turn it off at any time from Direct Chat → menu → About → Features → After Call, without revoking the OS permission.
You can revoke the underlying permissions at any time from your device's Settings → Apps → Direct Chat → Permissions.
The After Call Automation popup above needs Android's "Display over other apps" permission (SYSTEM_ALERT_WINDOW) to appear on top of your screen the instant a call ends. We use this permission for that single purpose only — Direct Chat does not otherwise draw over other apps, monitor your screen, or capture what you tap outside of showing this one popup. You can revoke it anytime from Settings → Apps → Direct Chat → Display over other apps.
Direct Chat offers an optional "Remove Ads" subscription.
All payment processing is handled entirely by Google Play Billing. We never see, receive, or store your card number, payment method, or billing address — Google handles that directly.
The subscription renews automatically at the price and interval shown at purchase, until you cancel.
You can cancel anytime via the Google Play Store app → Profile → Payments & subscriptions → Subscriptions.
Refunds are handled per Google Play's own refund policy; we do not process refunds directly.
We store only a local flag on your device (and, for verification, Google Play's purchase record) indicating whether ads are currently removed — no financial information ever passes through our systems.
We use the information above to:
Operate core features (opening WhatsApp chats, QR codes, Quick Replies, the After Call Automation popup).
Diagnose crashes and fix bugs.
Understand feature usage so we can improve the App.
Serve and measure advertising (for users who haven't subscribed to remove ads).
Deliver push notifications about updates or new features.
Provide customer support if you contact us.
We do not sell your personal information.
Direct Chat shows ads served by Google AdMob, unless you've subscribed to remove ads. AdMob may use your device's advertising ID and other signals to personalize ads and measure their performance.
You can opt out of personalized advertising, or reset your advertising ID, from your device's Settings → Google → Ads.
Google's own practices are described at https://policies.google.com/technologies/ads.
Google AdMob
Ad serving and measurement
Google Firebase Analytics
Usage analytics
Google Firebase Crashlytics
Crash reporting
Google Firebase Cloud Messaging
Push notifications
Google Firebase In-App Messaging
In-app announcements
Google Play Billing
Subscription purchases
Google Play In-App Review / In-App Update
Prompting for reviews and app updates
Each of these is operated by Google and governed additionally by Google's Privacy Policy.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
We share information only with the service providers listed in Section 6, to the extent needed for them to provide those services, or when required to comply with the law, enforce our terms, or protect the rights, property, or safety of Direct Chat, our users, or others. We do not sell your data to third parties.
Locally stored data (Recent history, Quick Replies, feature preferences) stays on your device until you clear the App's data or uninstall it.
Analytics and crash data are retained by Firebase according to Google's standard retention periods.
If you cancel your subscription or uninstall the App, Google Play retains purchase records per its own policies; we do not separately retain payment-related data.
After Call Automation feature: toggle on/off anytime in Direct Chat → menu → About → Features.
Phone/Call Log/Overlay permissions: revoke anytime in your device's app permission settings.
Notifications: disable anytime in your device's notification settings for Direct Chat.
Ad personalization: opt out via your device's ad settings (Section 5).
Subscription: manage or cancel anytime via the Google Play Store.
Local data: clear anytime via your device's Settings → Apps → Direct Chat → Clear storage, or by uninstalling the App.
Direct Chat is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us using the details below so we can remove it.
We use reasonable administrative and technical measures to protect the information we handle. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
We may update this policy from time to time. Material changes will be reflected by updating the "Effective date" above. Continued use of the App after changes take effect constitutes acceptance of the revised policy.
Questions about this policy or your data? Contact us at info@patoliyainfotech.com.