Dilraah Privacy Policy

DilRaah is a free app designed to provide emotional support, encouragement for personal growth, and self-help resources. This SERVICE is provided at no cost and is intended for use as is. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

By choosing to use DilRaah, you agree to the collection and use of information as outlined in this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy align with our Terms and Conditions, accessible within the DilRaah app, unless otherwise defined here.

Important Disclaimer: Not Medical Advice

All guidance, recommendations, and guides provided by DilRaah are for personal growth and educational purposes only. They do not constitute professional medical, psychological, or financial advice. The Service is not a substitute for professional healthcare, diagnosis, or treatment. Always consult a qualified professional or your physician for any medical or psychological concerns. Soulful Growth Solutions and DilRaah are not responsible for outcomes arising from your use of the app.

Information Collection and Use

To provide a personalized and meaningful experience, DilRaah may require you to provide certain personally identifiable information, such as your name, email, or preferences related to your emotional and wellness goals. This information is stored securely on your device or our encrypted servers.

The Personal Information we collect is used solely to tailor your experience, provide personalized supportive content, and encourage your emotional and personal growth journey. This includes features like your personal mood journal and custom self-help guides. We will not use or share your information except as described in this Privacy Policy.

DilRaah uses third-party services that may collect information to enhance functionality or identify you for analytics purposes. Links to the privacy policies of third-party service providers used by the app include:

• Google Play Services

• Google Analytics for Firebase

• Firebase Crashlytics

• Expo

Log Data

In case of an error in the app, we collect data (via third-party services) known as Log Data. This may include your device’s Internet Protocol (“IP”) address, device name, operating system version, app configuration, the time and date of your use, and other statistics to help us improve the Service.

Cookies

Cookies are small data files used as anonymous unique identifiers. DilRaah does not explicitly use cookies. However, third-party code and libraries integrated into the app may use cookies to collect information and improve their services. You may accept or refuse these cookies and will be notified when a cookie is sent to your device. Refusing cookies may limit some app functionalities.

Service Providers

We may engage third-party companies or individuals to:

• Facilitate our Service;

• Provide the Service on our behalf;

• Perform Service-related tasks; or

• Analyze how our Service is used.

These third parties may access your Personal Information to perform their tasks but are obligated not to disclose or use it for any other purpose.

Security

Your trust is sacred to us. We use commercially acceptable methods to protect your Personal Information, including encryption for all data related to your emotional journey. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

Links to Other Sites

DilRaah may contain links to external sites, such as resources for wellness or third-party services. These sites are not operated by us, and we strongly recommend reviewing their privacy policies. We are not responsible for the content, privacy practices, or policies of third-party sites.

Children’s Privacy

DilRaah is not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover such information has been provided, we will delete it immediately. If you are a parent or guardian and believe your child has shared personal information with us, please contact us to address the issue.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. You are encouraged to review this page regularly for changes. We will notify you of updates by posting the revised Privacy Policy within the app.