Terms of Service – ScaleAILast updated: 15.12.2025
These Terms of Service (“Terms”) govern your use of the ScaleAI mobile application (the “App”). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Use of the App
Eligibility: You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the App.
License: We grant you a limited, non‑exclusive, non‑transferable, revocable license to use the App for personal, non‑commercial purposes in accordance with these Terms.
User responsibilities:
Do not use the App for any unlawful, harmful, or abusive purpose.
Do not attempt to reverse engineer, decompile, or tamper with the App.
Do not upload content that is illegal, offensive, or violates others’ rights.
2. Weight Estimates and Disclaimers
The App uses AI to estimate the weight of objects based on images.
No guarantees:
Results are approximations only and may be inaccurate.
The App is not a certified measuring instrument and must not be used where precise or legally binding weight measurements are required (e.g., commercial transactions, medical dosing, safety‑critical contexts).
You agree that you use the App’s estimates at your own risk, and you are responsible for any decisions you make based on the results.
3. Accounts, Purchases, and Subscriptions
Some features may be available only to users with a paid subscription (“Premium”).
In‑app purchases and subscriptions:
Purchases are processed by the App Store/Play Store and/or our subscription provider.
Pricing, billing periods, and free trial (if any) are shown in the App at the time of purchase.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
You can manage or cancel your subscription in your App Store/Play Store account settings.
We may change pricing or available plans in the future; any changes will apply to new purchases or at renewal where allowed by platform rules.
4. User Content
You may upload or capture photos within the App.
You retain any rights you have in your photos and content, but you grant us a limited license to process that content solely to provide the App’s features (e.g., generate weight estimates, display history).
You are responsible for ensuring you have the rights and permissions for any content you upload.
5. Intellectual Property
The App, including all software, design, branding, text, graphics, and other materials, is owned by us or our licensors and is protected by intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the App except as allowed by these Terms or applicable law.
6. Third‑Party Services
The App may integrate third‑party services (for example, analytics, subscription/paywall providers, AI services). Your use of such services may be subject to separate terms and privacy policies. We are not responsible for third‑party content or services.
7. Termination
We may suspend or terminate your access to the App at any time, with or without notice, if we reasonably believe you have violated these Terms or if we discontinue the App.You may stop using the App at any time by uninstalling it and, if applicable, cancelling your subscription through the App Store/Play Store.
8. Disclaimer of Warranties
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.We do not warrant that:
The App will be error‑free, secure, or uninterrupted.
The weight estimates or other outputs will be accurate, complete, or suitable for any particular use.
9. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or in connection with your use of the App.
Our total aggregate liability for any claims relating to the App shall not exceed the amount you have paid to us for the App or related services in the past 12 months (or, if you have not paid, zero).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless us and our affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
Your use of the App;
Your violation of these Terms; or
Your violation of any third‑party rights.
11. Changes to the App and Terms
We may update the App and these Terms from time to time. If we make material changes, we will provide notice (for example, via the App or store listing). Your continued use of the App after changes become effective constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of \[your country/state\], without regard to its conflict of law rules. Any disputes will be subject to the exclusive jurisdiction of the courts in \[your city/region\], unless applicable law requires otherwise.
13. Contact
If you have questions about these Terms, contact:
Email: \[your support email\]
Developer/Company: \[your legal entity name\]