Employee profiling is what gives the power to the Intranet. These days we employ knowledge workers for their intellectual ability to ensure competitive advantage in a rapidly changing business world. These knowledge workers are required to collaborate and innovate our organisations into the future.
To many organisations an Intranet is merely a repository for documents and some kind of informative web interface where news can be published. This thinking governs how modern Intranets are being designed for the future. Despite having access to interactive tools such as comments, mentions or blogs, the teams have not realised that the modern Intranet is an incredibly powerful tool. Often there will be a decree that emanates from the IT or Financial Manager that employees will not be given their own profiles because they will waste all their time socialising.
When we profile employees, we bring additional abilities to the system and enhance the value of each knowledge worker.
Employee profiling consists of attaching data to an employee profile which could include name, department, contact details, skills, experience etc. depending on your organisational strategy.
These profiles then enhance the user experience of the Intranet because we can use the variables to enhance the search functionality based on where they fit in the organisation, facilitate adoption or improve collaboration by matching experiences, increase Knowledge and Change Management or improve project success rates by identifying skill sets from elsewhere in the organisation.
Assuming your employees’ profiles are a nice-to-have is very short sighted, employee profiling is critical to the future of your organisation.