Welcome to Diamond Hitting Development support. This page is here to help players, parents, and coaches with app access, account setup, training programs, facility bookings, messaging, subscriptions, and general questions.
For support, contact us at:
diamondhitting@gmail.com
If you are having trouble logging in, creating an account, or accessing your player, parent, or coach profile, please contact support with the email address connected to your account.
Some users may need an access code from a coach or organization to use certain features. If your access code is not working, please confirm that it was entered correctly and contact your coach or support for help.
Parents may be able to link their account to a player account to view schedule information, development updates, bookings, or other related details. If you are having trouble linking accounts, contact support and include the player name and parent account email.
Players can view assigned training programs, including strength, hitting, pitching, and development work. If a workout, program, or training plan looks incorrect, please contact your coach first. If the issue appears to be technical, contact support.
Players and parents may be able to request facility time through the app. Coaches or administrators may review and approve booking requests. If you need to change or cancel a booking request, contact your coach, facility administrator, or support.
Diamond Hitting Development may allow communication between coaches, players, and parents. If you are experiencing issues with messaging or notifications, please check your app notification settings and contact support if the issue continues.
Some features may require an active subscription, payment, or coach-issued access. If you have questions about access, billing, or subscriptions, contact support with the email connected to your account.
Diamond Hitting Development may display training history, testing results, player progress, and development information. If information appears missing or incorrect, contact your coach or support.
When contacting support, please include:
Your name
Account email
Player name, if different
User type: player, parent, or coach
Device type: iPhone, iPad, or other
A short description of the issue
Screenshots, if helpful
Support Email: diamondhitting@gmail.com
We aim to respond to support requests as quickly as possible.