Application
- Click-to-call from any application with Ctrl-C followed by the shortcut of your choice
- Click on a URL protocol link to call.
- callto:skypeID
- gtalk:googleID@domain.com
- msn:msnID@domain.com
- Dial from the Windows Start > Run... menu
- Phone number normalization for PSTN numbers
- Custom Address translation for VOIP protocols
- Web services API for application integration
Solution
- Support any PBX that has either native SIP support or through a SIP gateway
- Choice of Transfer (SIP signalling only) or Bridge mode (SIP + RTP voice) on a per protocol basis
- Highly available Client/Proxy/Server/Gateway architecture only relying on the HTTP & SIP protocols.
- Support of x86 and x64 architectures.
- Compatible with all MS Windows OS flavours hosting the .NET Framework (2.0 or later)
- Compatible with Microsoft Exchange Unified Messaging 2007 & 2010
Benefits
- Improved user productivity in the dialling process
- Microsoft Exchange Unified Messaging users can call back the sender of a voice mail in just one click, a popular feature of concurrent solutions
- Extend the capabilities of the existing equipment
- Break communications silos
- Enable mobility & cut down costs through PBX callback
- Enables directory publication & aggregation with standard Web technology tools (rather than those of the PBX vendor)