Features & Benefits

Features

Application

    • Click-to-call from any application with Ctrl-C followed by the shortcut of your choice
    • Click on a URL protocol link to call.
      • tel:+33(0)123456789
    • callto:skypeID
      • gtalk:googleID@domain.com
      • msn:msnID@domain.com
    • Dial from the Windows Start > Run... menu
    • Phone number normalization for PSTN numbers
    • Custom Address translation for VOIP protocols
    • Web services API for application integration

Solution

    • Support any PBX that has either native SIP support or through a SIP gateway
    • Choice of Transfer (SIP signalling only) or Bridge mode (SIP + RTP voice) on a per protocol basis
    • Highly available Client/Proxy/Server/Gateway architecture only relying on the HTTP & SIP protocols.
    • Support of x86 and x64 architectures.
    • Compatible with all MS Windows OS flavours hosting the .NET Framework (2.0 or later)
    • Compatible with Microsoft Exchange Unified Messaging 2007 & 2010

Benefits

    • Improved user productivity in the dialling process
    • Microsoft Exchange Unified Messaging users can call back the sender of a voice mail in just one click, a popular feature of concurrent solutions
    • Extend the capabilities of the existing equipment
    • Break communications silos
    • Enable mobility & cut down costs through PBX callback
    • Enables directory publication & aggregation with standard Web technology tools (rather than those of the PBX vendor)