Privacy Policy
Privacy Policy
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. This includes information you voluntarily enter into the App, such as blood glucose readings, nutrition logs, and medication records. The information that we request will be retained by us and used as described in this Privacy Policy.
When you sign in to the App, we use Google Sign-In (via Firebase Authentication). Through this process, we receive your Google account name, email address, and profile photo. We do not receive your Google password.
The app does use third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the application:
The App processes health-related data including blood glucose levels, medication schedules, and nutrition information, which you enter manually. This data is stored securely and used solely to provide you with the App's tracking and logging functionality.
IMPORTANT: Diabetes App is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical decisions.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
The App is free to download and use. It also offers optional paid subscriptions for access to premium features:
Monthly Subscription — billed monthly, includes a 3-day free trial
Annual Subscription — billed annually, includes a 3-day free trial
All payments are processed by the Apple App Store or Google Play Store. We do not collect or store your payment card details. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel subscriptions in your device's store account settings.
Refunds are handled by the respective platform (Apple App Store or Google Play Store) according to their refund policies.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analyzing how our Service is used
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
If you are located in the European Economic Area, you have the following rights regarding your personal data:
Right to access — you may request a copy of the data we hold about you
Right to correction — you may correct inaccurate data at any time within the App
Right to deletion — you may delete your account and all associated data from within the App settings
Right to data portability — you may request your data in a portable format
Right to object — you may object to the processing of your data
Right to lodge a complaint — with your local data protection authority
To exercise your rights, please contact us via email. We will respond within 30 days.
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
Right to know what personal information we collect, use, and disclose
Right to delete your personal information
Right to opt-out of the sale of personal information — we do not sell personal information
Right to non-discrimination for exercising your CCPA rights
To exercise your CCPA rights, please contact us via email. We will respond within 45 days.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
You have the right to request deletion of your account and all associated personal data at any time. Upon deletion:
All your data will be permanently deleted, including blood glucose records, nutrition logs, and medication calendars
Your Firebase account will be removed
Data will be retained for up to 30 days before permanent deletion, after which it cannot be recovered
Any active subscription must be cancelled separately through the Apple App Store or Google Play Store
To request account deletion, please use our Account Deletion Request Form. Requests are processed within 30 days.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
If you have any questions or suggestions about our Privacy Policy, please contact us via email.