Comparison of Flights

Tabulated Passenger Arrival Rates (PAR)

Team Evaluation of PAR

Similarities

Both flights have a lowest passenger arrival rate of 4. Both flights had a sharp drop in passenger arrivals, between 30-60 minutes before departure.

Differences

The predominant passenger type for flight SQ34 is business travellers. Flight GA837 has more leisure travellers.

For SQ34, the fewest number of passengers arrived 30 minutes before departure. As for GA837, the fewest number of passengers arrived 60 minutes before departure.

Justification of Similarities

Both flights depart Changi Airport at around the same time as evening departures, with GA837 leaving just 5 minutes later than SQ34.

For Singapore Airlines Flight 34, the flight consists of business travellers, who are likely to arrive later for check-in as they are unlikely to have any or much baggage.

For Garuda Indonesia Flight 837, the flight consists of predominantly leisure travellers, the lowest passenger arrival rate was at T-45 minutes. Before T-45, there was a high number of check-ins before T-45, this could be due to group travellers checking in earlier, and those who are familiar with the check-in process tend to check in later to explore services provided by the airport.

Justification of Differences

Singapore Airlines Flight 34 has a two-class aircraft seating configuration. This flight is highly likely to be popular amongst business travellers, as it has more business class seats onboard the aircraft in comparison to most other aircraft types.

Business class passengers are the predominant passenger type on SQ34, hence they would tend to arrive as late as possible as they would not tend to spend much time within the airport terminal grounds. They would not require much assistance and tend to use automated systems. These passengers also do not have much baggage to be checked-in and spend less time in shops.

Singapore Airlines is a luxurious, world-class airline. SQ34 is a long-haul trans-continental direct flight to the United States, with the aircraft having only business and premium economy class seating, hence it is more suited for business travellers.

Garuda Flight 837 has a two-class configuration, comprising of both business and economy class seating. The flight is a short one, and the aircraft configuration is comprised of mainly economy class seating.

Group and leisure travellers are likely to be the predominant passenger type onboard GA837, as it is a short-haul flight. Hence, a higher number of passengers would arrive earlier for check-in as they would typically require more assistance and baggage to be checked-in for the flight. As these passengers are not usually frequent flyers, they would leave more time to spend at the airport, in either the shops or the restaurants.