FAQ

✧ What services do you offer?

I create custom designs for events and personal use, including invitations, party items, keepsakes, and more. Everything is made to match your vision, not pulled from a template.

✧ How do I place an order?

Simply fill out my order form (linked above), and I’ll reach out to confirm details, pricing, and next steps.

✧ How long does it take to complete an order?

Turnaround time depends on the project, but most orders are completed within a few days. If you need something sooner, let me know and I’ll do my best to accommodate.

✧ Do you offer rush orders?

Yes, rush orders may be available depending on my schedule. Additional fees may apply.

✧ Can I request a completely custom design?

Absolutely. Custom work is my specialty. You can share your ideas, theme, colors, or inspiration, and I’ll bring it to life.

✧ What if I already have a design?

No problem. If you already have a design and just need printing and cutting, I can handle that for you. Pricing will be based on quantity and materials.

✧ How many revisions do I get?

I include a reasonable number of revisions to make sure you’re happy with your design. I’ll work with you until it feels right.

✧ Do you require payment upfront?

Yes, a deposit or full payment is required before work begins. This secures your spot and covers design time.

✧ Do you offer refunds?

Due to the custom nature of my work, refunds are not typically offered once work has started. However, I’ll always work with you to make sure you’re satisfied.

✧ Do you offer shipping or pickup?

Yes, I offer both. Local pickup and shipping options will be discussed when your order is confirmed.

✧ How will I receive my order?

Digital items are sent electronically. Physical items are available for pickup or shipping, depending on your preference.

✧ How can I contact you?

You can message me directly through my social media or use the contact link on this page. I’ll respond as soon as possible.

✧ Why choose Designed by DeNae?

Because you’re not getting something basic or overused. Every design is created with intention, style, and attention to detail so your event or idea actually stands out.

✨ Branding:

I do not add my logo to custom designs, as each piece is created to match your event — not to advertise my business.