Privacy Policy for Deshi Classified Mobile App
Effective Date: September 22, 2024
**Last Updated:** September 22, 2024
At Deshi Classified Mobile App ("we," "us," "our"), we recognize and respect the importance of
maintaining the privacy and security of our users' information. This Privacy Policy outlines our practices
regarding the collection, use, disclosure, and protection of the information you provide when you access
or use our mobile application (the "App"). By using the App, you agree to the terms of this Privacy
Policy. If you do not agree with the practices described in this policy, please discontinue using the App.
### 1. Information We Collect
We collect various types of information to provide and improve our services, including personal and
non-personal information.
#### 1.1 Personal Information
Personal information is any data that can be used to identify or contact an individual. We may collect
the following types of personal information:
- **Account Information:**
- **Name:** Required for account creation and identification purposes.
- **Email Address:** Used for login authentication, account recovery, and communication.
- **Phone Number:** Used for two-factor authentication, account recovery, and communication.
- **Password:** Used to secure your account. We store passwords in a hashed and encrypted format.
- **Profile Information:**
- **Profile Picture:** Optional; used to personalize your account and interactions within the App.
- **Location:** May include city, state, and country, used to localize content and improve user
experience.
- **Bio:** Optional; any information you choose to share in your profile to describe yourself to other
users.
- **Communication Data:**
- **Messages:** Content of messages you send or receive through the App, including text, images, and
files.
- **Emails:** Records of communications you have with us via email, including support inquiries and
feedback.
- **User Interactions:** Data on your interactions with other users, such as connections, likes,
comments, and posts.
- **Payment Information:**
- **Billing Address:** Required for processing payments and generating invoices.
- **Payment Method:** Credit card details, bank account information, or other payment methods
used for transactions within the App. Payment details are processed securely through third-party
payment processors.
#### 1.2 Non-Personal Information
Non-personal information is data that cannot be used to identify a specific individual. We may collect
the following types of non-personal information:
- **Device Information:**
- **Device Type:** Information about the type of device you use to access the App (e.g., smartphone,
tablet).
- **Operating System:** Information about the operating system on your device (e.g., iOS, Android).
- **Unique Device Identifiers:** Unique IDs associated with your device, such as IMEI or advertising ID.
- **Mobile Network Information:** Information about your mobile network, including network
provider and signal strength.
- **Usage Data:**
- **Log Files:** Details of your interactions with the App, including time and date of access, pages
viewed, and features used.
- **IP Addresses:** Internet Protocol (IP) addresses used to connect your device to the internet.
- **Browser Type:** Information about the browser you use to access the App, if applicable.
- **Browsing History:** Details about your activity within the App, including search queries, clicks, and
navigation paths.
- **Location Information:**
- **Geolocation Data:** Information about your physical location, if you grant the App permission to
access location services on your device. This may include precise location (e.g., GPS coordinates) and
approximate location (e.g., based on IP address or mobile network).
### 2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
#### 2.1 Account Management
- **Account Creation and Authentication:** To set up your account, verify your identity, and manage
account access.
- **Profile Management:** To enable you to personalize your profile and interact with other users.
- **Account Security:** To protect your account from unauthorized access and maintain the integrity of
the App.
#### 2.2 Service Delivery
- **Feature Provision:** To provide and operate the core functionalities of the App, such as posting and
browsing classified ads, messaging, and account management.
- **User Experience:** To customize your experience within the App, including recommendations based
on your preferences and interactions.
- **Content Delivery:** To deliver personalized content, such as location-specific ads, based on your
usage patterns and preferences.
#### 2.3 Communication
- **Notifications:** To send you important updates, such as changes to our terms or privacy policy,
service-related alerts, and security notices.
- **Marketing Communications:** To send you promotional content, offers, and other marketing
materials, if you have opted in to receive such communications. You can unsubscribe from marketing
communications at any time.
- **User Support:** To respond to your inquiries, resolve issues, and provide assistance with your use of
the App.
#### 2.4 Payment Processing
- **Transaction Processing:** To facilitate payments for transactions conducted through the App,
including processing fees, commissions, and payments to other users.
- **Billing and Invoicing:** To generate and send invoices, payment receipts, and transaction records.
#### 2.5 Analytics
- **Usage Analysis:** To monitor and analyze user activity within the App to understand usage trends,
improve service performance, and enhance user experience.
- **App Improvement:** To identify areas for improvement in the App's design, functionality, and
content delivery.
#### 2.6 Security
- **Fraud Prevention:** To detect and prevent fraudulent activity, unauthorized access, and other
security threats.
- **Risk Management:** To assess and mitigate risks associated with your use of the App, including
account takeovers and identity theft.
- **Compliance Monitoring:** To ensure compliance with our terms of service, privacy policy, and
applicable laws.
#### 2.7 Legal Compliance
- **Regulatory Compliance:** To comply with legal obligations, such as tax reporting, anti-money
laundering (AML) regulations, and other statutory requirements.
- **Legal Defense:** To protect our legal rights, property, or safety, and to defend against legal claims
or disputes.
### 3. Sharing Your Information
We may share your information with third parties in the following circumstances:
#### 3.1 Service Providers
We may engage third-party service providers to perform various services on our behalf. These providers
may have access to your personal information to the extent necessary to perform their functions but are
not permitted to use it for any other purpose. Examples of service providers include:
- **Payment Processors:** To process payments and manage transactions securely.
- **Cloud Hosting Providers -Data storage and security:** To store and manage data securely on cloud
servers.
- **Analytics Providers- Analytics and marketing:** To analyze usage data and provide insights into user
behavior.
- **Customer Support Services:** To assist with user inquiries and support requests.
- ** App functionality improvements.** to improve app functionality and performance you use your
data or share with third party.
#### 3.2 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may
be transferred as part of the transaction. We will notify you of any such transfer and any changes to the
handling of your information as a result.
#### 3.3 Legal Requirements
We may disclose your information to law enforcement, regulatory agencies, or other third parties if we
believe in good faith that such disclosure is necessary to:
- **Comply with legal obligations:** Such as responding to a court order, subpoena, or other legal
processes.
- **Protect our rights and property:** To enforce our terms of service, privacy policy, or other
agreements.
- **Prevent harm:** To protect the safety and security of our users or the public from harm or illegal
activities.
#### 3.4 With Your Consent
We may share your information with third parties We assume you have provided your explicit consent
for us to do so. This may include sharing your information with partners for promotional purposes,
participation in surveys, or other activities.
### 4. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access,
use, disclosure, alteration, and destruction. These measures include:
- **Encryption:** We use encryption technologies to protect sensitive information, such as payment
details, both in transit and at rest.
- **Access Controls:** We implement access controls to restrict access to your information to
authorized personnel only.
- **Security Audits:** We conduct regular security audits and assessments to identify and address
potential vulnerabilities.
- **Incident Response:** We have procedures in place to respond to security incidents promptly and
mitigate their impact.
However, please be aware that no security measure is infallible, and we cannot guarantee the absolute
security of your information. You are responsible for maintaining the confidentiality of your account
credentials and for any activity that occurs under your account.
### 5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was
collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by
law. The criteria we use to determine retention periods include:
- **Account Status:** We retain your information for as long as you have an active account with us.
- **Legal Obligations:** We may retain information for a longer period if required by law, such as tax,
audit, or other regulatory requirements.
- **Business Purposes:** We may retain information for a reasonable period to fulfill legitimate
business purposes, such as record-keeping, fraud prevention, and dispute resolution.
Once the retention period has expired, we will securely delete or anonymize your information.
### 6. Your Rights and Choices
You have certain rights and choices regarding the information we collect and how it is used.
#### 6.1 Access and Update
You have the right to access the personal information we hold about you and to request that we update
or correct any inaccuracies. You can do this by logging into your account settings or by contacting us
directly.
#### 6
.2 Opt-Out
You have the right to opt-out of receiving marketing communications from us at any time. You can do
this by:
- **Unsubscribing:** Following the unsubscribe instructions included in each marketing communication.
- **Account Settings:** Adjusting your communication preferences in your account settings.
- **Contacting Us:** Reaching out to us directly to request removal from our marketing lists.
Please note that even if you opt-out of marketing communications, we may still send you service-related
communications, such as account updates, security alerts, and notifications about changes to our terms
or privacy policy.
#### 6.3 Data Deletion
You have the right to request the deletion of your account and the personal information we hold about
you. To do so, please contact us directly. We will take reasonable steps to delete your information
within a reasonable timeframe, subject to any legal obligations that require us to retain certain
information.
#### 6.4 Data Portability
Where applicable, you have the right to request a copy of the personal information we hold about you
in a structured, commonly used, and machine-readable format. You may also request that we transmit
this information to another data controller, where technically feasible.
#### 6.5 Restriction of Processing
You have the right to request that we restrict the processing of your personal information under certain
circumstances, such as if you contest the accuracy of the data or object to the processing. We will
comply with your request unless we have a legitimate business or legal reason to continue processing
your information.
#### 6.6 Objection to Processing
You have the right to object to the processing of your personal information based on legitimate
interests, including profiling for marketing purposes. If you raise an objection, we will assess whether we
have compelling legitimate grounds to continue processing your information.
#### 6.7 Withdrawal of Consent
If you have provided consent for the processing of your personal information, you have the right to
withdraw that consent at any time. Please note that withdrawing consent may impact your ability to use
certain features of the App.
### 7. Children's Privacy
Our App is not intended for use by children under the age of 13, and we do not knowingly collect
personal information from children under 13. If we become aware that we have collected personal
information from a child under 13 without parental consent, we will take steps to delete such
information promptly.
If you are a parent or guardian and believe that your child under the age of 13 has provided us with
personal information, please contact us so that we can take appropriate action.
### 8. International Data Transfers
We operate internationally and may transfer your personal information to countries outside of your
country of residence, including countries that may have different data protection laws. By using the App,
you consent to the transfer of your information to these countries.
We take steps to ensure that your information is protected in accordance with this Privacy Policy and
applicable data protection laws, regardless of where it is processed. These steps may include:
- **Data Transfer Agreements:** Implementing standard contractual clauses or other lawful
mechanisms for data transfers.
- **Adequacy Decisions:** Transferring data to countries that the relevant authorities have determined
provide an adequate level of data protection.
- **Third-Party Compliance:** Ensuring that third-party service providers handling your information
adhere to appropriate data protection standards.
### 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies,
legal requirements, or other factors. We will notify you of any material changes via email on your
account however you are required for visit this privacy policy time to time as you use the app so that
you are aware of any updates.
- **Updating the Effective Date:** The "Effective Date" at the top of this Privacy Policy will be updated
to indicate when the latest changes were made.
- **In-App Notifications:** We may notify you of significant changes through the App or via email.
- **Website Posting:** We will post the updated Privacy Policy on our website, where it will be
accessible to all users.
Your continued use of the App after the updated Privacy Policy takes effect constitutes your acceptance
of the changes. We encourage you to review this Privacy Policy periodically to stay informed about our
data practices.
### 10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices,
please contact us using the following details: support@Deshicleassified.com
We are committed to addressing your inquiries and concerns in a timely and transparent manner.
This Privacy Policy was last updated on September 22, 2024. Please review it periodically for any
updates or changes.