Q: How many times before it is unusable?

A: Manufacturer recommendation stands at 50 autoclaves at 250 degrees.

Q: Where can I order additional tips?

A: You can place an order through our online shop!

Q: I don't count my usage on my tips, is there a way to tell?

A: Yes, if the mirror displays smudges that won't come off by wiping. We also found that the tip's shape will start to warp slightly towards the end of its lifespan.

Q: Can I wipe the tips instead of using the autoclave?

A: If you are intending on cold sterilization, we recommend a 100% alcohol based wipe. We found that wipes such as Cavi-wipes are too strong and will affect the shape and color of the tip.

Q: What are the computer specifications for the Medit i700?

A: The following system requirements are recommended for the PC to use the i700 intraoral scanner with Medit Scan for Clinics, the image acquisition software. Check if your system meets the recommended system requirements.

⚠︎ It is highly recommended to dedicate one PC solely for the i700 because other programs that run hidden in the background may affect the overall scanning performance.

Recommended System Requirements

- Laptop

• CPU: Intel Core i7-11800H or AMD Ryzen 7 5800H / Ryzen 9 5900H

• RAM: 32 GB

• Graphic: NVIDIA GeForce RTX 2070/2080/3070/3080/3090 Above 8GB (Not supporting Radeon)

• OS: Windows 10 Pro 64-bit, Windows 11 Pro 64-bit

- Desktop

• CPU: Intel Core i7-11700H or AMD Ryzen 7 5800X

• RAM: 32 GB

• Graphic: NVIDIA GeForce RTX 2070/2080/3070/3080/3090 Above 8GB (Not supporting Radeon)

• OS: Windows 10 Pro 64-bit, Windows 11 Pro 64-bit

Q: The email was never sent from www.meditlink.com when registering, what do I do?

A: Check your spam folder first! There is also a way to re-send that verification when you try to log in with your email & password.

Q: Can I use my Macbook to scan?

A: Unfortunately, there is no developed application for the iOS, but there are other ways to get the Macbook running a windows format!

Q: This Medit Link software is not working properly after an update, what is wrong with it?

A: There can be several reasons, here are just some of the most common:

• • • If your computer has an anti-virus software, it most likely will categorize Medit Link as a threat, causing some of the files to be excluded when downloading.

    • The same can be said about firewall settings, and there are steps to allow Medit's applications through the firewall.

    • Keeping your Windows updated to the latest version will help the performance of the scanner, as each update is with the most current version of Windows in mind.

Q: How can I get the fastest scan?

A: Having the latest version of your PC will greatly help. The factors that play into scanning with Medit is:

• • • CPU

    • RAM

    • GPU

We have found that using a Desktop unit with the i500 will provide an improved experience as the performance on desktops are generally greater than mobile laptops.