Delo App Support
Welcome to Delo support! We're here to help you get the most out of your sleep journey.
Getting Started
First time using Delo? Complete the onboarding flow to personalize your experience
Premium features: Upgrade to unlock the full library of sounds and advanced features
Common Questions
Account & Subscription
Subscription issues: Manage your subscription through your device's App Store settings
Account problems: Your account is automatically synced across devices when signed in
Restoring purchases: Use the "Restore Purchases" option in Settings
Technical Issues
App crashes: Try force-closing and reopening the app
Performance issues: Restart your device and ensure you're running the latest app version
Privacy & Data
Your privacy is important to us.Â
Review our Privacy Policy within the app settings for details on how we protect your personal information.
Contact Support
For additional help or to report issues:
Email: logicttp@gmail.com
Please include:
Your device model and iOS
Description of the issue
Steps you've already tried
We typically respond within 24-48 hours.Thank you for choosing Solace for your wellness journey. We're committed to providing you with the best possible experience.