Effective Date: October 8, 2025
Last Updated: October 8, 2025
Welcome to Delo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application Delo (the "App").
Contact Information:
Email: logicttp@gmail.com
App: Delo - Sleep Sounds & Relaxation
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
Account Information: Name, email address (through Apple Sign-In)
Profile Information: Age group, gender, sleep satisfaction level, current sleep hours
Onboarding Data: Sleep goals, sleep goal hours, preferences for sound categories
App Preferences: Selected sounds, saved sound mixes, fade timer settings
User Activity: Saved sound mixes, playback history, app usage patterns
Support Requests: Email, support category, and message content when contacting support
Device Information: Device type, operating system version, unique device identifiers
Usage Data: App interactions, session duration, feature usage statistics
Technical Data: IP address, crash reports, performance metrics
Location Data: We do not collect precise location data
When you sign in through Apple, we receive:
Basic profile information (name, email)
Authentication tokens for secure access
Profile photo (if available and shared)
We use your information to:
Provide Services: Deliver personalized sound experiences based on your sleep preferences
Account Management: Create and maintain your user account
Personalization: Customize your app experience and recommend relevant sounds
Communication: Send notifications, updates, and respond to support inquiries
App Improvement: Analyze usage patterns to enhance app functionality
Customer Support: Provide technical support and assistance through our support ticket system
Security: Protect against fraud, abuse, and security threats
Legal Compliance: Meet legal obligations and enforce our terms
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Supabase: Database hosting, user authentication, and data storage
RevenueCat: Subscription management and payment processing
Apple: Authentication services
Push Notification Services: For app notifications (when enabled)
We may disclose information if required by law, court order, or government regulation.
In case of merger, acquisition, or sale of assets, user information may be transferred.
We implement appropriate security measures to protect your information:
Encryption: Data transmission is encrypted using industry-standard protocols
Authentication: Secure sign-in through trusted providers (Apple)
Access Controls: Limited access to personal data on a need-to-know basis
Regular Updates: Security measures are regularly reviewed and updated
We retain your information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
You may request account deletion at any time through the app settings, which will permanently remove all your data including saved mixes and preferences.
View and Edit: Access and modify your profile information
Delete Account: Request complete account deletion through Settings
Data Export: Request a copy of your personal data
Notifications: Enable or disable push notifications
Marketing: Opt out of promotional communications
Access: Request information about data we collect
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Your information may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers.
Our App integrates with third-party services that have their own privacy policies:
Apple Sign-In: https://www.apple.com/legal/privacy/
Supabase: https://supabase.com/privacy
RevenueCat: https://www.revenuecat.com/privacy
California residents have additional rights:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information.
If you are in the EU, you have rights under GDPR:
Lawful Basis: We process data based on consent, contract performance, or legitimate interests
Data Protection Officer: Contact us for data protection inquiries
Supervisory Authority: You may lodge complaints with your local data protection authority
We may send push notifications to:
Deliver bedtime reminders (if enabled)
Send sleep tips and relaxation content
Notify about new sound releases
Notify about app updates
You can disable notifications in your device settings at any time.
We use analytics to understand app usage and improve our services. This includes:
App performance monitoring
Feature usage statistics
Crash reporting
User engagement metrics
Data is aggregated and anonymized where possible.
We may update this Privacy Policy periodically. We will notify you of significant changes by:
Posting the updated policy in the app
Sending an email notification (if we have your email)
Displaying a notice in the app
Continued use of the app after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: logicttp@gmail.com
Subject Line: Privacy Policy Inquiry - Delo App
We will respond to privacy-related inquiries within 30 days.
Any disputes related to privacy will be resolved through:
Direct communication with our support team
Mediation (if necessary)
Arbitration in accordance with applicable laws
Your privacy is important to us. This Privacy Policy helps you understand how we collect, use, and protect your information while using Delo. Thank you for trusting us with your sleep wellness journey.