This project is a collaborative project between two partners to assist and improve a coffee shop stall in their business processes using a food-ordering website.
Our project aims to improve the customer self-collection and pre-food ordering processes for the coffee shop stall by setting up an online food-ordering website using HTML, CSS and Javascript programming languages to eliminate food ordering errors and reduce the need for workers. The food-ordering website will be fast, reliable, easy to use, and easily accessible by scanning a QR code for customers from all walks of life.
The guy on the left is my dad, and the woman on the right is my mom, and they are F&B entrepreneurs! They started their Fried Kway Teow business back in 7 June 2005, and they have been there for 16 years since then.
Through their years in the F&B industry, their business turned into a booming business. Currently, they sell a variety of local Chinese delights such as Hokkien Mee, Char Kway Teow, Fried Oysters, and Carrot Cake, with mostly handmade ingredients prepared by them.
Although their business is booming, even despite during the Covid-19 pandemic, they do not have enough workers to manage their growth. Many people are too afraid to work in these difficult and strenuous conditions. Finding part-time workers is difficult, more so during the pandemic.
On top of that, they are becoming older. As a son who understands the stress they go through every single day, I felt that it is in my obligation to try and help them with their workload.
Wireframing of the website from the Customers' Perspective
Wireframing of the website on the Orders' Receiving End