I am a 5th year PhD candidate in the Operations & Technology Management Area at University College London (UCL) School of Management, advised by Bilal Gokpinar. 

My research focuses on how emerging technologies like AI, digital platforms and digital identity systems can improve efficiency and productivity. Within this area, I am particularly interested in settings where human-technology interactions shape businesses and performance.  My work applies econometrics and machine learning methods to understand the interaction between humans, technology and operational processes.  

As a part of my current research, I am studying how individuals learn as they spend more time with a new technology (AEPS) and how peers can catalyse this learning and improve the performance and operational efficiency of workers. I, along with my co-authors, generate a learning model for financial service providers and investigate how peers can help adapt to new technology.