I am a final year PhD Candidate in Operations & Technology Management at University College London (UCL) School of Management, advised by Bilal Gokpinar.
My research focuses on people-centric operations. I study how emerging technologies like AI, digital platforms, and digital identity systems can improve efficiency and productivity. Within this area, I am particularly interested in settings where human-technology interactions shape businesses and performance. My work applies econometrics and machine learning methods to understand the interaction between humans, technology and operational processes.
I am currently collaborating with the National Health Service in England to understand the use and implications of an algorithm-driven Clinical Decision Support Tool on the disposition of tele-triage services.
I am on the 2025–2026 academic job market.