I am a PhD student in Operations & Technology at University College London.

My research revolves around the area of Information and Communication Technologies for Development (ICT4D) , with a focus on the role of technology in driving financial inclusion.

As a part of my current research, I, along with my co-authors, generate a learning model for financial service providers (Business Correspondents) in India. We also study the role of demographic characters and knowledge spillovers in learning patterns.

My further research interests are twofold:

  1. Provide innovative solutions to improve the operational efficiency of Business Correspondents in India

  2. Conduct field experiments to understand how users interact with technology and suggest bottom-up policy measures to increase the efficiency of ICT4D.