Unlock more ways to help clients — and get rewarded while you do it!

With 6A insurance coverage, you can safely and legally drive clients to and from appointments, activities, and errands, giving you more opportunities to make a difference in their day — and potentially earn additional income. We’ll even cover 50% or more of the cost!*

$25.00 Bonus Gift Card Incentive*
(Once your first client shift has been completed)

Please note: You cannot transport a client in your personal vehicle unless your insurance policy includes the proper 6A coverage.

In Ontario, the 6A endorsement — also called the “Business Use of Vehicle” coverage — is required for Personal Support Workers (PSWs) and Caregivers who drive clients as part of their job.

To obtain this coverage, please contact your insurance provider and ask about adding the 6A endorsement to your policy.

You will need to provide proof of this coverage to our office before you are permitted to drive clients in your personal vehicle. 

*Disclaimer: The $25.00 bonus gift card incentive is available only to active employees of Home Instead Hamilton Brantford who complete their first client shift after registering for 6A insurance. This incentive is limited to a one-time redemption per employee and cannot be claimed more than once. It is non-transferable, has no cash value, and cannot be exchanged for cash. The type and brand of gift card and amount will be determined solely by Home Instead Hamilton Brantford. Home Instead Hamilton Brantford will cover 50% or more of the cost for 6A coverage, with each request reviewed on an individual basis to determine the exact portion covered. Home Instead Hamilton Brantford reserves the right to modify or cancel this offer at any time without notice.

Subject: Request to Confirm or Add 6A (Business Use) Coverage

____________________________________________________

Dear [Insurance Representative’s Name or “Sir/Madam”],

I am a caregiver with Home Instead, and I am writing to ask about 6A (business use) coverage for my auto insurance policy. I understand that I need this coverage if I am using my personal vehicle for work, such as driving clients or travelling between client homes.

Please confirm if my current policy (Policy #: [Your Policy Number]) already includes 6A coverage. If not, kindly let me know what I need to do to add it and how it will affect my premium.

For your reference, my vehicle is a [Year, Make, Model] (Licence Plate: [Plate #]).

I cannot transport clients until I receive written confirmation that the proper business-use coverage is active.

Thank you for your help. You can reach me at [phone number] or [email address] if you need more information.

Sincerely,
[Your Full Name]
Policy Number: [Your Policy Number]

Sample Phone Prompt / Script:

____________________________________________________

Greeting:
“Hello, my name is [Your Name], and I am calling about my auto insurance policy, Policy Number [Your Policy Number].”

State purpose:
“I am a caregiver with Home Instead, and I may need to use my personal vehicle for work, such as travelling between client homes. I understand that this requires 6A or business-use coverage. I’d like to confirm whether my policy currently includes this coverage.”

If coverage is not included:
“Could you please explain what steps I need to take to add 6A coverage, including any forms, documentation, and changes to my premium? Also, can you confirm the effective date once the coverage is added?”

Important note:
“I cannot transport clients until I receive written confirmation that the proper business-use coverage is active.”

Closing:
“Thank you for your help. Can you send me confirmation by email to [your email address] or let me know if any additional information is needed from me?”